Advantage Dodge, Chrysler Jeep

At Advantage Dodge we take credit very seriously and do not condone pulling credit without the customers permissionIt is our policy that we do not pull credit without a signed form authorizing the dealer to obtain a credit reportIn this case we do have a signed form on file for this customer authorizing the dealership to obtain credit with both the applicants and co-applicant’s signaturesAlso, the dealership cannot pull credit without very specific information provided by the customerWe understand the inconvenience and the importance of your credit profile and can assure you that we take these issues very seriously We can provide the customer with a copy of the signed form with proper documentation from the customer to releasing the formHere at Advantage Dodge we pride ourselves in protecting our customers, most importantly their personal informationAdvantage Dodge does not have the ability to remove inquiries from a credit reportWe do apologize for any inconveniences this has caused youWe also greatly appreciate you taking the time to let us know about this situationShould you require more detailed information, or should you have questions you may contact the dealership at ###-###-####re

To Whom it may concern, I am sorry to hear that Mr*** tried to purchase a vehicle from my dealership and my staff dropped the ball. We contacted Mr*** and gave him the refund of $500.00 he requested. I am sorry this happened and hope Mr*** accepts our sincere apology. If needed I can be contacted directly at *** *** ***. Sincerely, *** *** Advantage Dodge, Ram, Chrysler, Jeep

Thank you for the quick response to my inquiryI still find the practices of the salesman and the financial manager unethicalThey had me check my auto payoff through MY personal account,why would I need to do this if they were going to run my credit and they could see the pay off themselves?? Our signatures were obviously obtained but I do not believe they made a valid effort to disclose that this "inquiry" will reflect on a credit report
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

To Whom it may concern,      I am sorry to hear that  Mr. [redacted] tried to purchase a vehicle from my dealership and my staff dropped the ball.  We contacted Mr. [redacted] and gave him the refund of $500.00  he requested.  I am...

sorry this happened and hope Mr. [redacted] accepts our sincere apology.   If needed I can be contacted directly at [redacted].   Sincerely,  [redacted]  Advantage Dodge, Ram, Chrysler, Jeep

At Advantage Dodge we take credit very seriously and do not condone pulling credit without the customers permission. It is our policy that we do not pull credit without a signed form authorizing the dealer to obtain a credit report. In this case we do have a signed form on file for this customer...

authorizing the dealership to obtain credit with both the applicants and co-applicant’s signatures. Also, the dealership cannot pull credit without very specific information provided by the customer. We understand the inconvenience and the importance of your credit profile and can assure you that we take these issues very seriously.  We can provide the customer with a copy of the signed form with proper documentation from the customer to releasing the form. Here at Advantage Dodge we pride ourselves in protecting our customers, most importantly their personal information. Advantage Dodge does not have the ability to remove inquiries from a credit report. We do apologize for any inconveniences this has caused you. We also greatly appreciate you taking the time to let us know about this situation. Should you require more detailed information, or should you have questions you may contact the dealership at ###-###-####. re...

Attached you will find the document requested. Please contact the dealer with any further questions at ###-###-####.

Complaint: [redacted]
I am rejecting this response because: I would like a copy of the approved credit application.
Regards,
[redacted][To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the response. If the consumer does not provide a reason the complaint will be closed Answered]