Advantage Inspection Service, Inc.

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.this has not been taken care ofi did contact themthey came out and did nothingthe items are not listed in the reprotthey failed inspectionthey didn't even go into the attic, print up a receipt or picturesthey had no way of doing it from my condo, advantage sent I t to my realtor which never gave it to mei am the owner who paid forthe inspection and I am and paid for the inspection and any and all said products thereof should be given to myself..not outsidersthre has been no refund, no check, no cash nothing but thousands of dollars out of my pocket and will continue to be for sometimethis case is not closedi refuse your answer*** *** 2-20-at 225pm
Regards,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Wow I didn't expect to read the slanderous remarks from advantage inspection companyI am not unreasonable, I paid for an inspection and I got nothing but the run around and still amthe two offers were for the refund for the inspection, then and only then was the money spoken about for the carport when they knew they hadn't done there jobi will not be forced into signing any agreement/contract stating they will not be held accountable until the work is donei have asked them to put that into writting and I will sign as soon as they fix the problem(s)but I can see they have declined and now have refused to follow thru with their promises to make their wrong into rightsI have better things to do with my time than to make sure companies charging fees for their work...actually do their workI do not apprecite the name calling and will not tolerate that along with all the other problems they have created
Regards,*** ***

As you can probably tell from the emails this person sends, she behaves in an unreasonable and unstable manner.  She has been offered her full $350 fee back and last week I was so desperate to get her to go away that I even offered to spend $600 to replace her carport ceiling.  Her carport ceiling problem was discovered by our inspector and noted in the report.  The loss of drywall connection exists on page 9 with photos and arrows pointing to it and also in the Summary Report of critical items on page 27; she ignored the inspection findings and is attempting to extort us.  The Revdex.com has a long history and I am sure that in some cases you are contacted by "Nightmare Customers".  We have been in business for 27 years and have completed over 65,000 inspections locally.  This person ranks as the most difficult customer ever encountered among the 65,000 we have served.  She was offered two options: to get a full refund of our $350 inspection fee or to have us pay the $600 to replace her carport ceiling.  She rapidly declined both and went on ranting in unintelligible emails.  Both offers have been rescinded and we offer her nothing.

The information your previously provided us states:Was the issue apparent at the final walkthrough? - YesRelative to the service with contracted with you to provide, it really is not that important whether you properly performed a thorough walkthrough inspection with the seller possessions removed. I can assure you that our inspection was performed in accordance with the state standards (see the Interior section of the state standards below). You failed to demand in the BINSR that the seller fix the broken window noted for example in the report on the east side let alone check all of the others as we advised. Home inspectors check a representative number of windows in occupied homes - sorry but that is a fact. Like a physician, we have clients that believe incorrect information about the service we are providing. That does not make the client/patient correct, it simply means that they did not understand the details of the experts' processes. Similarly, as a physician, I'm sure you encounter patient's that do not follow direct instructions. Are you, as the physician, at fault for the patient/client not following written instructions? Of course not! There are multiple areas of the home that a "representative number" of the components are inspected. That is the nature of a home inspection and it has been that way since the 1970's when home inspection began as a profession. 11. System: Interiors 11.1 The inspector shall observe:A. walls, ceiling and floors.B. steps, stairways, balconies and railings.C. counters and a representative number of cabinets.D. a representative number of doors and windows.E. separation walls, ceilings, and doors between a dwelling unit and an attached garage or another dwelling unit.F. sumps.11.2 The inspector shall:A. operate a representative number of primary windows and interior doors.B. report signs of water penetration into the building or signs of abnormal or harmful condensation on building components.

This person is complaining that we missed reporting on the problem with the carport ceiling not having proper connection to the framing but she is WRONG.  Attached is the home inspection report and the defect is noted on page 9 and in the Summary report of the most serious defects on page 27.  On page 9 there is a photo of the problem with arrows pointing right to the defect.  The word REVIEW at the end of the comment line is defined on page 1 and page 25 to mean:REVIEW - Complete confirmation of condition was not made during our visual observation, a complete evaluation is needed prior to the end of your inspection period or close of escrow.Revdex.com STAFF PLEASE TAKE THE TIME TO REVIEW THE ATTACHED HOME INSPECTION REPORT - She bought an old home with many defects reported and ignored the home inspection report findings.  In the summary report alone, there are 41 defects listed that needed further review which tells you that this home was in need of extensive repairs.  We cannot force her to act on the recommendations we make and if the client fails to act, they do so at their own peril.  A home inspection is like going to your family doctor to be checked-out.  If the family doctor tells you that your heart has a problem and you need further evaluation it would be wise not to ignore the advice.  If  you fail to get your heart checked then your family doctor is not at fault for the result of you ignoring the instructions.  Again, the alleger here failed to take action on the home inspection report instructions and closed escrow on a home in rough condition without getting further review as we prescribed.  It is her fault, she deserves nothing and we will not provide her money to go away because our report was accurate and performed in accordance with the Standards of Practice for Arizona Home Inspectors.  At the onset I offered her her money back and then went on to offer her almost double our inspection fee in order to replace the entire ceiling that we did not miss.  Even after the $600 offer she tried to extort $400 more for something on the roof and, as you might have guessed, on page 26 the inspection report lists 8 problems with the roof needing Review/Attention.  Apparently she did not follow-up by getting a roofer out before closing escrow either.  At this point we offer her nothing as I do not respond to extortion and she has wasted so much of my time that she should be the one paying me.Please make this the final round of back and forth Revdex.com responses.  I will not be making her an offer of any kind.  Get the highest ranking person at the Revdex.com involved and take whatever action you normally take when a company with a 27 year stellar history encounters an extortionist.

We stand behind our written home inspection report.  As you can see from the attached pertinent pages from the home inspection report the windows were not noted to be Satisfactory, they had notable defects present and you were directed to consult an expert prior to closing escrow - which you...

failed to do against specific directives in the inspection report.  The existing windows reportable defects were all noted in the report.  Our report comment #172 even informed you that the entire batch of windows could be problematic.  The inspection report informs you that 5 separate reportable window defects were apparent on the day of the inspection back in April.  The words Attention and Review at the end of each defect sentence is defined on page 1 to mean that you needed to consult with a contractor or other expert for a full evaluation before the end of your inspection period or close of escrow.  YOU FAILED TO FOLLOW THE DIRECTIVES IN THE HOME INSPECTION REPORT - so you are responsible for any real or perceived issues that would have been revealed had you contacted experts before closing escrow as you were instructed.A home inspection is like going to your family doctor for a check-up.  If the family doctor finds 5 defects related to your heart, then directs you in writing to see an expert in a timely manner, it would be imprudent not to rush toward further discovery of an issue so important to you.  Home inspectors do not analyze or report on detailed assembly characteristics of windows.  A window expert is required for that service and we did not contract with you to provide this service.  The Standards of Professional Practice for Arizona Home Inspectors do not require a home inspector to report on window design characteristics.  If you and your wife were so intensely focused on matters related to the windows, then you should have taken immediate action on the specific inspection report directives to consult with expert(s) prior to closing escrow.

Dea Sirs,I don't accept the business response as I consider is gross negligence to not look at every window of a house when an inspection is performed, the window was obstructed and got broken by a plant on  the outside, but as every window does it has 2 sides, if the inspector had opened the blinds on the other side he would have easily seen it. Is not true that I picked up on the broken window during the walk through and decided to close escrow anyway, I don't know where that allegation is coming from, I only saw it on moving day, the whole reason to hire an inspection company is to find damages before closing, I feel they failed to do it and I consider unacceptable that on their response they say it was my responsibility.Sincerely,Carlos M[redacted] M.D

A home inspection is one of the best values on earth. For a modest fee, most Clients
negotiate for repairs or financial concessions from the seller of over ten times what they
pay for the home inspection. In this case, our home inspection fee was $485 and Mr.
M[redacted] negotiated $3,700 off the...

price of the house for addressing only 3 of the
reported home defects contained in our inspection findings. He ignored a vast number
of other problems we found with the home. The property he purchased was not in stellar
condition as the summary section of the inspection report alone contained 65 separate
notations. Included in the main report and summary were problems with broken window
glass at report comment #186 with an example given of the east side and the word
“Attention” noted which is defined in the report to mean additional review and repairs
are needed. This was an occupied home with excessive possessions noted inside
which prevents us from getting to every window (report comment #197). The window
described as broken was covered with problematic vegetation on the outside (report
comment #23). Issues noted in the report and the directives for further evaluation
needed to be addressed before closing escrow on the property. Mr. M[redacted] discovered
the previously obscured broken window during his final walk-thru yet accepted the
property as-is and chose to close escrow on the property. The whole reason for a final
walk-thru is to do a final examination of the property with the seller’s possessions
removed. If you, as the buyer, discover a previously obscured broken window on your
final walk-thru, you should delay closing escrow to negotiate repairs with the seller or by
closing escrow you are accepting the property as-is which is unwise if the newly
discovered defect is important to you.
We have encountered Client’s that fail to follow inspection report instructions before, as
a result we created a concise page 3 of the report that is a single page titled “READ
THIS PAGE FIRST”. In addition to other important information, page 3 states:
2. Follow-up on directives and instructions to get further evaluation before the end of
your inspection period or before closing escrow because experts performing further
evaluation may discover additional defects that could affect your decisions. You are
responsible for all resulting consequences if you fail to follow-up.
A general inspection is like going to your family doctor for a check-up. If the family
doctor finds problems, you will be directed to promptly consult with a specialist to get a
full evaluation and options for correction. Similarly, this report will direct you to see a
specialist at times and you must do so promptly or accept the consequences that result
from a failure to act upon our written instructions. Eliminating all risk is impossible, but if
you follow the report instructions you can reduce your risk. You are paying for this
service so it would be imprudent to ignore the instructions contained herein.
CRITICAL KEY TO TERMS AND SYMBOLS USED IN THE REPORT:
"Attention" - Specific notation is made that issues were found that need to be addressed
by competent repair personnel after full system evaluation performed prior to the end of
your inspection period or close of escrow (in most cases a licensed contractor and/or
system expert is required).
E.G. - This is the abbreviation "example given". Normally used in report comments to
identify the location of a noted discrepancy or observation. Do not interpret that the
"e.g." locations are the only areas in which an issue exists, it is only used to identify
example(s) of the reported condition.
When buying a home, everyone in the transaction plays a part in discovery of the true
condition of the property. That includes, very importantly, the buyer and the seller.
Specifically:
• The Seller of the property is the most acquainted with property condition and they
are required to disclose known defects using the Seller’s Property Disclosure
Statement (SPDS). If damage or a failure of a system occurs between filling out
the SPDS and closing escrow, the seller is required to notify the buyer of the
problem.
• The Buyer, during site visits, before writing a contract and more importantly at the
Buyer’s final walk-thru inspection, must determine for themselves the overall
condition of the property. If they wish to reduce the risk of purchase, they must
analyze the inspection report and determine what needs immediate repair from
the seller, what they are willing to fix themselves, and what needs further review.
At the Buyer’s final walk-thru inspection, they are to run through a checklist of
items (usually provided by the buyer’s agent) to see that everything that is nontechnical
in nature is operational and in acceptable condition.
Finally, windows (and electrical outlets) in the home receive a “representative number”
inspection, especially on occupied homes with possessions and window coverings
blocking access. This means that not every window (or electrical outlet) is inspected.
This has been stated in the Standards of Practice for home inspectors since the 1970’s.
For this reason, the seller apparently failed to fulfill their obligation to disclose the latent
broken window in the Seller’s Property Disclosure Statement or upon discovery when
they were moving out. Therefore, Mr. M[redacted] should contact the seller if he wants it
fixed by others. In the final analysis Mr. M[redacted] also bears much of the responsibility
for not following the inspection report directives and for closing escrow on the home
after finding the broken window during the final walk-thru yet deciding to close anyway.
We performed this home inspection with excellence and in full compliance with the
Standards of Professional Practice for Arizona Home Inspectors. Please close this Revdex.com
complaint, it is unfounded.

This person is not our Client. She is the seller of a home that the buyer backed out of buying after receiving the results of the home inspection. The home was in poor condition and her allegations against us are inaccurate.

As you can probably tell from the emails this person sends, she behaves in an unreasonable and unstable manner.  She has been offered her full $350 fee back and last week I was so desperate to get her to go away that I even offered to spend $600 to replace her carport ceiling.  Her carport ceiling problem was discovered by our inspector and noted in the report.  The loss of drywall connection exists on page 9 with photos and arrows pointing to it and also in the Summary Report of critical items on page 27; she ignored the inspection findings and is attempting to extort us.  The Revdex.com has a long history and I am sure that in some cases you are contacted by "Nightmare Customers".  We have been in business for 27 years and have completed over 65,000 inspections locally.  This person ranks as the most difficult customer ever encountered among the 65,000 we have served.  She was offered two options: to get a full refund of our $350 inspection fee or to have us pay the $600 to replace her carport ceiling.  She rapidly declined both and went on ranting in unintelligible emails.  Both offers have been rescinded and we offer her nothing.

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Wow I didn't expect to read the slanderous remarks from advantage inspection company. I am not unreasonable, I paid for an inspection and I got nothing but the run around and still am. the two offers were for the refund for the inspection, then and only then was the money spoken about for the carport when they knew they hadn't  done there job. I will not be forced into signing any agreement/contract stating they will not be held accountable until the work is done. I have asked them to put that into writting and I will sign as soon as they fix the problem(s). but I can see they have declined and now have refused to follow thru with their promises to make their wrong into rights. I have better things to do with my time than to make sure companies charging fees for their work...actually do their work. I do not apprecite the name calling and will not  tolerate that along with all the other problems they have created.

Regards,[redacted]

Mt S[redacted] keeps referencing the inspection report, that we did not follow the inspectors direction/recommendation to have further evaluation. As you can see on MR S[redacted]  own attachment, the reports states that there is evidence of broken seals  in a few windows, evidence of fogging and rainbow coloring. WE HAD NO ISSUE IN REPLACING A FEW SASHES THAT MAY HAVE BROKEN SEALS. the expense to replace/repair are expected in a home this age. The inspector misled us into believing we had dual pane sealed windows. It is not unreasonable to trust a written report by a professional hired to work on or behalf. It would reasonable for us to have expected the windows to be dual pane sealed since the inspectors own reports states that they dual pane sealed windows have potential broken seals..
 
MR S[redacted] asked me to look at the standards and professional practices. I cant find any place that states that what an inspector puts into a report can not be taken as fact or that consumer need to have an expert fact check the report. The inspector stated that we had dual pane sealed windows, that is all we asked him to verify no less than three times.
 
I believe a consumer should be able to trust the written report and word of a hired professional that the consumer has hired to work on his or her behalf.

The information your previously provided us states:
Was the issue apparent at the final walkthrough? - Yes
Relative to the service with contracted with you to provide, it really is not that important whether you properly performed a thorough walkthrough inspection with the seller possessions removed. I can assure you that our inspection was performed in accordance with the state standards (see the Interior section of the state standards below). You failed to demand in the BINSR that the seller fix the broken window noted for example in the report on the east side let alone check all of the others as we advised. Home inspectors check a representative number of windows in occupied homes - sorry but that is a fact. Like a physician, we have clients that believe incorrect information about the service we are providing. That does not make the client/patient correct, it simply means that they did not understand the details of the experts' processes. Similarly, as a physician, I'm sure you encounter patient's that do not follow direct instructions. Are you, as the physician, at fault for the patient/client not following written instructions? Of course not! There are multiple areas of the home that a "representative number" of the components are inspected. That is the nature of a home inspection and it has been that way since the 1970's when home inspection began as a profession.
 
11. System: Interiors
 
11.1 The inspector shall observe:
A. walls, ceiling and floors.
B. steps, stairways, balconies and railings.
C. counters and a representative number of cabinets.
D. a representative number of doors and windows.
E. separation walls, ceilings, and doors between a dwelling unit and an attached garage or another dwelling unit.
F. sumps.
11.2 The inspector shall:
A. operate a representative number of primary windows and interior doors.
B. report signs of water penetration into the building or signs of abnormal or harmful condensation on building components.

A home inspection is one of the best values on earth. For a modest fee, most Clients

negotiate for repairs or financial concessions from the seller of over ten times what they

pay for the home inspection. In this case, our home inspection fee was $485 and Mr.

M[redacted] negotiated $3,700 off the...

price of the house for addressing only 3 of the

reported home defects contained in our inspection findings. He ignored a vast number

of other problems we found with the home. The property he purchased was not in stellar

condition as the summary section of the inspection report alone contained 65 separate

notations. Included in the main report and summary were problems with broken window

glass at report comment #186 with an example given of the east side and the word

“Attention” noted which is defined in the report to mean additional review and repairs

are needed. This was an occupied home with excessive possessions noted inside

which prevents us from getting to every window (report comment #197). The window

described as broken was covered with problematic vegetation on the outside (report

comment #23). Issues noted in the report and the directives for further evaluation

needed to be addressed before closing escrow on the property. Mr. M[redacted] discovered

the previously obscured broken window during his final walk-thru yet accepted the

property as-is and chose to close escrow on the property. The whole reason for a final

walk-thru is to do a final examination of the property with the seller’s possessions

removed. If you, as the buyer, discover a previously obscured broken window on your

final walk-thru, you should delay closing escrow to negotiate repairs with the seller or by

closing escrow you are accepting the property as-is which is unwise if the newly

discovered defect is important to you.

We have encountered Client’s that fail to follow inspection report instructions before, as

a result we created a concise page 3 of the report that is a single page titled “READ

THIS PAGE FIRST”. In addition to other important information, page 3 states:

2. Follow-up on directives and instructions to get further evaluation before the end of

your inspection period or before closing escrow because experts performing further

evaluation may discover additional defects that could affect your decisions. You are

responsible for all resulting consequences if you fail to follow-up.

A general inspection is like going to your family doctor for a check-up. If the family

doctor finds problems, you will be directed to promptly consult with a specialist to get a

full evaluation and options for correction. Similarly, this report will direct you to see a

specialist at times and you must do so promptly or accept the consequences that result

from a failure to act upon our written instructions. Eliminating all risk is impossible, but if

you follow the report instructions you can reduce your risk. You are paying for this

service so it would be imprudent to ignore the instructions contained herein.

CRITICAL KEY TO TERMS AND SYMBOLS USED IN THE REPORT:

"Attention" - Specific notation is made that issues were found that need to be addressed

by competent repair personnel after full system evaluation performed prior to the end of

your inspection period or close of escrow (in most cases a licensed contractor and/or

system expert is required).

E.G. - This is the abbreviation "example given". Normally used in report comments to

identify the location of a noted discrepancy or observation. Do not interpret that the

"e.g." locations are the only areas in which an issue exists, it is only used to identify

example(s) of the reported condition.

When buying a home, everyone in the transaction plays a part in discovery of the true

condition of the property. That includes, very importantly, the buyer and the seller.

Specifically:

• The Seller of the property is the most acquainted with property condition and they

are required to disclose known defects using the Seller’s Property Disclosure

Statement (SPDS). If damage or a failure of a system occurs between filling out

the SPDS and closing escrow, the seller is required to notify the buyer of the

problem.

• The Buyer, during site visits, before writing a contract and more importantly at the

Buyer’s final walk-thru inspection, must determine for themselves the overall

condition of the property. If they wish to reduce the risk of purchase, they must

analyze the inspection report and determine what needs immediate repair from

the seller, what they are willing to fix themselves, and what needs further review.

At the Buyer’s final walk-thru inspection, they are to run through a checklist of

items (usually provided by the buyer’s agent) to see that everything that is nontechnical

in nature is operational and in acceptable condition.

Finally, windows (and electrical outlets) in the home receive a “representative number”

inspection, especially on occupied homes with possessions and window coverings

blocking access. This means that not every window (or electrical outlet) is inspected.

This has been stated in the Standards of Practice for home inspectors since the 1970’s.

For this reason, the seller apparently failed to fulfill their obligation to disclose the latent

broken window in the Seller’s Property Disclosure Statement or upon discovery when

they were moving out. Therefore, Mr. M[redacted] should contact the seller if he wants it

fixed by others. In the final analysis Mr. M[redacted] also bears much of the responsibility

for not following the inspection report directives and for closing escrow on the home

after finding the broken window during the final walk-thru yet deciding to close anyway.

We performed this home inspection with excellence and in full compliance with the

Standards of Professional Practice for Arizona Home Inspectors. Please close this Revdex.com

complaint, it is unfounded.

Though the items described in the complaint are either not valid or were noted in the inspection report, we have a 100% satisfaction guarantee.  Not sure why the client did not simply contact us directly first but I will be in contact with the client to process the refund.

This person is complaining that we missed reporting on the problem with the carport ceiling not having proper connection to the framing but she is WRONG.  Attached is the home inspection report and the defect is noted on page 9 and in the Summary report of the most serious defects on page 27.  On page 9 there is a photo of the problem with arrows pointing right to the defect.  The word REVIEW at the end of the comment line is defined on page 1 and page 25 to mean:REVIEW - Complete confirmation of condition was not made during our visual observation, a complete evaluation is needed prior to the end of your inspection period or close of escrow.Revdex.com STAFF PLEASE TAKE THE TIME TO REVIEW THE ATTACHED HOME INSPECTION REPORT - She bought an old home with many defects reported and ignored the home inspection report findings.  In the summary report alone, there are 41 defects listed that needed further review which tells you that this home was in need of extensive repairs.  We cannot force her to act on the recommendations we make and if the client fails to act, they do so at their own peril.  A home inspection is like going to your family doctor to be checked-out.  If the family doctor tells you that your heart has a problem and you need further evaluation it would be wise not to ignore the advice.  If  you fail to get your heart checked then your family doctor is not at fault for the result of you ignoring the instructions.  Again, the alleger here failed to take action on the home inspection report instructions and closed escrow on a home in rough condition without getting further review as we prescribed.  It is her fault, she deserves nothing and we will not provide her money to go away because our report was accurate and performed in accordance with the Standards of Practice for Arizona Home Inspectors.  At the onset I offered her her money back and then went on to offer her almost double our inspection fee in order to replace the entire ceiling that we did not miss.  Even after the $600 offer she tried to extort $400 more for something on the roof and, as you might have guessed, on page 26 the inspection report lists 8 problems with the roof needing Review/Attention.  Apparently she did not follow-up by getting a roofer out before closing escrow either.  At this point we offer her nothing as I do not respond to extortion and she has wasted so much of my time that she should be the one paying me.Please make this the final round of back and forth Revdex.com responses.  I will not be making her an offer of any kind.  Get the highest ranking person at the Revdex.com involved and take whatever action you normally take when a company with a 27 year stellar history encounters an extortionist.

We stand behind our written home inspection report.  As you can see from the attached pertinent pages from the home inspection report the windows were not noted to be Satisfactory, they had notable defects present and you were directed to consult an expert prior to closing escrow - which you...

failed to do against specific directives in the inspection report.  The existing windows reportable defects were all noted in the report.  Our report comment #172 even informed you that the entire batch of windows could be problematic.  The inspection report informs you that 5 separate reportable window defects were apparent on the day of the inspection back in April.  The words Attention and Review at the end of each defect sentence is defined on page 1 to mean that you needed to consult with a contractor or other expert for a full evaluation before the end of your inspection period or close of escrow.  YOU FAILED TO FOLLOW THE DIRECTIVES IN THE HOME INSPECTION REPORT - so you are responsible for any real or perceived issues that would have been revealed had you contacted experts before closing escrow as you were instructed.A home inspection is like going to your family doctor for a check-up.  If the family doctor finds 5 defects related to your heart, then directs you in writing to see an expert in a timely manner, it would be imprudent not to rush toward further discovery of an issue so important to you.  Home inspectors do not analyze or report on detailed assembly characteristics of windows.  A window expert is required for that service and we did not contract with you to provide this service.  The Standards of Professional Practice for Arizona Home Inspectors do not require a home inspector to report on window design characteristics.  If you and your wife were so intensely focused on matters related to the windows, then you should have taken immediate action on the specific inspection report directives to consult with expert(s) prior to closing escrow.

Dea Sirs,
I don't accept the business response as I consider is gross negligence to not look at every window of a house when an inspection is performed, the window was obstructed and got broken by a plant on  the outside, but as every window does it has 2 sides, if the inspector had opened the blinds on the other side he would have easily seen it. Is not true that I picked up on the broken window during the walk through and decided to close escrow anyway, I don't know where that allegation is coming from, I only saw it on moving day, the whole reason to hire an inspection company is to find damages before closing, I feel they failed to do it and I consider unacceptable that on their response they say it was my responsibility.
Sincerely,
Carlos M[redacted] M.D

BUYER BEWARE of Advantage Inspection Service. This companies contract is written in such a way that if they overlook something during the inspection they are only responsible to refund your inspection fee. Their mistake cost me $7,929 - I had to replace my heating and air conditioning and the problem was present when the home was inspected - they missed something obvious!

There is NO doubt that Advantage Inspection Service missed the HVAC problem. I took my case to the [redacted] where they issued a Consent Agreement and Order of Discipline showing that the AC issue was missed during the inspection. I encourage you to call the [redacted] and review the case above yourself. There are other cases against this company.

Per the [redacted], I have to sue Advantage Inspection Service to recover my damages and attorney costs will cost as much as what I'm out $7,929.

BUYER BEWARE. Their webpage shows that they have Errors and Omissions insurance to cover this type of issue but you have to sue before errors and omissions insurance comes into play the company is protected.

Better Business...

Bureau:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.this has not been  taken care of. I did contact them. they came out and did nothing. the items are not listed in the reprot. they failed inspection. they didn't even go into the attic, print up a receipt or pictures. they had no way of doing it from my condo, advantage sent I t to my realtor which never gave it to me. I am the owner who paid forthe inspection and I am and paid for the inspection and any and all said products thereof should be given to myself..not outsiders. thre has been no refund, no check, no cash nothing but thousands of dollars out of my pocket and will continue to be for sometime. this case is not closed. I refuse your answer. [redacted] 2-20-15 at 225pm

Regards,[redacted]