Advantage Lock & Key LLC

Avoid this companyDon't get swindledThis company also does business under the name Mobile Locksmith Solutions Very likely multiple 800-numbers listed will bring you right back to this company as well, so do your homework Priced much higher than other options in the area and awful customer service When I called to request a quote I apparently asked to many questions and the technician simply hung up on me When I called back to ask for a supervisor the young man on the phone said he was a supervisor (Aaron) - refused to give me his last name Finally ended up giving convoluted excuse why he could not quote me how much it would cost to help replace front door lock - while other local companies were happy to give a solid quote over the phone I have no problem with young people in the workforce, but they need to be properly trained in the areas of respect, and the understanding of the value of a customer I will be blanketing my neighborhood with flyers to warn neighbors to avoid this company

They are huge ripoffs, they charged me 3X what even the lexus dealer charges and 4X what other locksmiths charge and I went to there shop to do it took hours! I had no quoteI filed a dispute with my credit card co

On December 2, 2017, I locked my keys in my car Called Advantage Locksmith whofor $150, unlocked my car I was required to pay the full amount at the time of service I did that I did NOT receive a paper receipt, which my insurance company requires for reimbursement I have requested an email of my receipt for going on days I am still waiting Advantage should have provided the receipt at the time of service, but they did not Advantage should have just emailed the receipt to me the FIRST time I called, but they did not I have called times and emailed my request twice on the email located on their website I have been promised the information The last time I called, I was told only the manager could send me MY receipt and he was out, celebrating the holidaysThe manager was aware of my request 1-weeks prior to his leaving, but didn't do anything on thisThe manager's first name is "Billy" I could not get any other information from Advantage, including a las

My car was totaled and left in the dealership parking lot with a roof rack I needed to retrieveI talked to Advantage Locksmith about removing the locked cylindersI was late meeting the technician and I said he could start removing the cylindersWhen I got there he said there weren't cylinders and had begun prying open the metals rail to which the rack was secured- a part of the rack I still intended to reuseHe then began unscrewing the rails from the car, which was not work I asked him to do and was why I was there, to finish taking the rack off after he removed the locked componentsWe had talked about fees beforehand- I expected a $service charge for coming outWhen he billed me for $I said I didn't think that was fair considering the work he did wasn't what I asked him to do nor did it require a locksmith in the end and he damaged my rackI ended up paying anyway because I did not want to argue with a large man in a dark parking lot at nightI called the company the