Advantage One Credit Union

Our Funds Availability Policy, which is written in accordance with federal and state banking laws, determines the availability of a customer’s depositsCopies of this policy are available at account opening, on the credit union website or at our branch offices. This policy states: Every day
is a business day, except Saturdays, Sundays, and federal holidaysIf a customer makes a deposit before closing on a business day that we are open, we will consider that day to be the day of your depositHowever, if you make a deposit after closing or on a day we are not open, we will consider that the deposit was made on the next business day we are openIn this incident, money was deposited on a non-business day (Sunday) and was posted to the account the next business day, which was a Monday.The policy further states: If you make the cash deposit in person to one of our employees, funds from that deposits are also available on the same day we receive the deposit. If you do not make your deposit in person to one of our employees (for example, if you deposited cash at the ATM), funds from these deposits will be available on the first business day after the funds are receivedIn this incident the cash was not deposited in person, it was deposited through an ATMIn accordance to our policy, since the deposit was made on a Sunday, the deposit was considered “received” and deposited on the next business day. The ability for an ATM to determine cash deposits versus check deposits, has no bearing on the availability of the fundsSigns are posted at our ATM machines and in our lobbies advising customers that a hold may be placed on their deposit. An explanation of how deposits are received and the availability of funds were explained in detail to the customer in April, when a similar incident occurredAt that time, Insufficient Funds Fees (NSF) were credited back to the individual’s account as a courtesy.