Advantage Property Management

In regards to the comments submitted on June 26, by Mr [redacted] , we are requesting that this review be removed as we have a civil lease agreement in writing with Mr [redacted] and we have every right to enforce such agreement when it is in breach by Mr [redacted] and/or his roommates Our lease clearly states any additional charges and each tenant is asked to review the lease with legal council prior to signing so they fully understand the agreement they are entering We would be happy to provide you with a blank lease agreement for your review to show that we do not hide any fees or fines but charge them for specific incidents of breaching the legal contract which is not only standard in rental lease agreements, but absolutely within our legal rights Mr [redacted] , his roommates, and cosigners all agreed to the additional fees and/or fines for breach of contract prior to moving into one of our rental homesWe would be happy to discuss any specific charge that Mr [redacted] is disputing but I don't see any specific charge indicated in the compliant or any indication that Mr [redacted] is stating we are in any way breeching our end of the agreement, just simply enforcing what was agreed upon by all parties And for information purposes, the reason a staff member was at Mr [redacted] 's home recently, was at their request, not ours, and a serious lease violation was discovered while at the home As several parts of Mr [redacted] complaint is inaccurate and are not truthful as he is attempting to extort money from Advantage Property in exchange for him not spreading slander online, we will issue a cease and desist if they are not dismissed and removed immediately Thank you for your consideration and we would happy to answer any additional questions if Mr [redacted] gives permission to release his rental information Thank you! [redacted] Advantage Property Management

The most positive aspect of my relationship with Advantage Property Management is my level of trust for the decisions they make about my propertiesThank you!

Dear Revdex.com, Past tenant *** *** was sent a full deposit accounting including her amount due We are willing to set up a payment plan with her for this balance We have not told anyone to not lease to her There is a balance due on her account and that is an automatic
decline to most property managers and owners If a tenant leaves a balance due, most will not lease to that person This balance is over year old at this time, but we are willing to set up a payment plan if she would like to take care of this If she takes care of this, then she will not have debt showing to a past management company.Thank you

Reassuring to know that the tenants have been referenced by Advantage Property and are reliableWe appreciate the care taken to find the right people for our property

We are so grateful for your help with our condo rentalWe are very happy with what you have done for usWe would not want to be with any other group

Dear Revdex.com,
Past tenant *** *** was sent a full deposit accounting including her amount due We are willing to set up a payment plan with her for this balance
We have not told anyone to not lease to her There is a balance due on her account and that is
an automatic decline to most property managers and owners If a tenant leaves a balance due, most will not lease to that person This balance is over year old at this time, but we are willing to set up a payment plan if she would like to take care of this If she takes care of this, then she will not have debt showing to a past management company.Thank you

I recommend Advantage Property Management without hesitationThey are by far the best property management firm I've worked with in the Fort Collins/Northern Colorado area

It has been a pleasant experience working with Erin and her staffI feel the people there are professional and helpfulThank you so much!!

I do not ever have to worry about my propertyThey always take care of everythingSince I started working with APM I have not seen the house

In regards to the comments submitted on June 26, 2014 by Mr. [redacted], we are requesting that this review be removed as we have a civil lease agreement in writing with Mr. [redacted] and we have every right to enforce such agreement when it is in breach by Mr. [redacted] and/or his roommates.  Our lease...

clearly states any additional charges and each tenant is asked to review the lease with legal council prior to signing so they fully understand the agreement they are entering.  We would be happy to provide you with a blank lease agreement for your review to show that we do not hide any fees or fines but charge them for specific incidents of breaching the legal contract which is not only standard in rental lease agreements, but absolutely within our legal rights.  Mr. [redacted], his roommates, and cosigners all agreed to the additional fees and/or fines for breach of contract prior to moving into one of our rental homes. We would be happy to discuss any specific charge that Mr. [redacted] is disputing but I don't see any specific charge indicated in the compliant or any indication that Mr. [redacted] is stating we are in any way breeching our end of the agreement, just simply enforcing what was agreed upon by all parties.  And for information purposes, the reason a staff member was at Mr. [redacted]'s home recently, was at their request, not ours, and a serious lease violation was discovered while at the home.  As several parts of Mr. [redacted] complaint is inaccurate and are not truthful as he is attempting to extort money from Advantage Property in exchange for him not spreading slander online, we will issue a cease and desist if they are not dismissed and removed immediately.  
Thank you for your consideration and we would happy to answer any additional questions if Mr. [redacted] gives permission to release his rental information.  Thank you!
[redacted]
Advantage Property Management

We are very happy with the service. Everyone at Advantage has been responsive, thorough and professional. Thank you!!!

Prompt, courteous service from all the staff members. Payments are made on time. Maintenance reports are useful to gauge the condition of the unit and budget repairs. Thanks!

Absolutely horrible experience with this property management. Was planning on renting from a location that was almost out of contract with them because of their horrible service. The owner was proceeding to rent to us, and called to apologize the next day because they didn't communicate and had already rented the property without acknowledging him. Still we proceeded to rent a different property we seen listed by them which was a huge mistake! They do not communicate well with their renters and are NOT people friendly! You can sense their fake niceness. Not only are their online tenant servers messed up, you get a late fee the literal minute you do not pay rent. They require you to check the place up and down for flaws when you move in because they are too lazy to do so themselves. The light bulb in my fridge still hasn't been replaced. Also, on 4/29/2016 (today) a what already looked unsturdy light fixture fell off my kitchen ceiling into a million pieces of glass shards. They should have checked for things to be properly installed especially because the glass dome was big enough it would have killed toddler or hurt them crucially if they had been standing there, which isn't uncommon because it fell centimeters next to my dining table! They replied with "You won't be charged but I will try and see where the cleaning lady is, can't you clean it up?"

Review: We told our landlords we were moving out and gave 30 days notice. Our move our date was June 10th. We paid $550 on June 1st. This was our monthly rent amount. The landlord said they had someone moving in and would prorate our June rent. We still have not received our money back. June had 30 days so from my calculations they owe us about $367.Desired Settlement: $367 prorate for June 2013 rent

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[redacted] and I ([redacted]) gave over 60 days notice we were buying a house. We notified Advantage Property Management through voice mail twice (nobody ever answers the phone) and once when we went to the office to advise we had signed on a house. Advantage Property Management did not give us any (ifs) about our pro-rated June's rent. The employee clearly stated we would get our June rent pro-rated, there was no mention on this depending on the new tenant moving in. We have been trying to resolve this through phone calls, and office visits since June. Tom and I just received our deposit back from Advantage Property Management, almost 8 months after we moved out. We were only mailed our deposit after continued pursuit of this business (phone calls and office visits almost every week for 7 months straight). We would like our $367 refunded as soon as possible, as was agreed upon when we paid June's rent in full at the end of May.

Regards,

Business

Response:

Please see attached.

Business

Response:

Please see attached.

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Tom

Connelly and I ([redacted]) gave over 60 days notice we were

buying a house. We notified Advantage Property Management through voice

mail twice (nobody ever answers the phone) and once when we went to the

office to advise we had signed on a house. Advantage Property

Management did not give us any (ifs) about our pro-rated June's rent.

The employee clearly stated we would get our June rent pro-rated, there

was no mention on this depending on the new tenant moving in. We have

been trying to resolve this through phone calls, and office visits since

June. Tom and I just received our deposit back from Advantage Property

Management, almost 8 months after we moved out. We were only mailed

our deposit after continued pursuit of this business (phone calls and

office visits almost every week for 7 months straight). We would like

our $367 refunded as soon as possible, as was agreed upon when we paid

June's rent in full at the end of May.

Regards,

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[redacted] and I ([redacted]) gave over 60 days notice we were

buying a house. We notified Advantage Property Management through voice

mail twice (nobody ever answers the phone) and once when we went to the

office to advise we had signed on a house. Advantage Property

Management did not give us any (ifs) about our pro-rated June's rent.

The employee clearly stated we would get our June rent pro-rated, there

was no mention on this depending on the new tenant moving in. We have

been trying to resolve this through phone calls, and office visits since

June. Tom and I just received our deposit back from Advantage Property

Management, almost 8 months after we moved out. We were only mailed

our deposit after continued pursuit of this business (phone calls and

office visits almost every week for 7 months straight). We would like

our $367 refunded as soon as possible, as was agreed upon when we paid

June's rent in full at the end of May.

Regards,

Regards,