PURCHASED 30 WINDOWS FROM THIS COMPANY. ON THE CONTRACT HE STATED THEY WOULD REMOVE ALL OLD WINDOWS. THE DAY OF THE INSTALLMENT I DECIDED TO KEEP OLD WINDOW AND THAT'S WHEN THE TROUBLE STARTED! I TOLD THE INSTALLER I WANT TO KEEP OLD WINDOWS, THEY STATED THAT THE CONTRACT SAID REMOVE AND HAUL. AGAIN, I SAID I'M KEEPING THEM. THE INSTALLER CALLED THE OWNER [redacted] INFORMED ME THAT THE INSTALLER ARE TAKING THE OLD WINDOW OFF PROPERTY. THEY TOOK THEM ANYWAY TO MAKE A PROFIT (SCRAP IRON). TWO YEARS LATER AFTER INSTALLMENT, HEAVY MOISTURE DEVELOPE IN ONE WINDOW (MAIN PICTURE WINDOW) AN EYE SORE! I CALLED THE COMPANY, REPORT THE PROBLEM, [redacted] SON "ACTING" AS THOUGH HE'S LOOKING FOR THE FILE. HE GET ON THE PHONE TO SAY, HE SENDING SOMEONE OUT TO CHECK AND SCHEDULE A DATE. WELL THAT DATE CAME AND NO ONE SHOWED UP! A DAY LATER, MIKE SON LEAVES A VOICE MAIL MESSAGE SAYING THAT NO NEEDED TO COME OUT THAT THEY KNOW WHICH WINDOW IT IS AND THAT IT ON ORDER! WEEK PASSED. I CALLED THE COMPANY TO ASK WHEN WILL MY WINDOW WILL BE DELIVERED, [redacted] SON SAYS " LET GET YOUR FILE. I WAITED 15 MINUTES ON THE PHONE. HE PICKS UP AND SAY "I CAN'T FIND YOUR FILE AND THAT HE HAD SEVERAL PEOPLE IN THE SHOWROOM HE NEEDED TO GET WITH AND THAT HE WILL CALL ME SOON AS HE FINISH WITH CUSTOMERS. WHEN I CONTACTED THE COMPANY, I WAS SITTING IN MY CAR ACROSS THE STREET FROM THE COMPANY AND NOTICE, THE ONLY VEHICLE THAT WAS THE PROPERTY WAS THE WORK TRUCK! THERE WAS NO SIGN OF CUSTOMERS IN THE SHOWROOM! I CALLED BACK AND THAT'S WHEN ALL [redacted] BROKE OUT! THEY NEVER RESPONDED TO FIX THE WINDOW THE INSTALLERS FAULTY INSTALLED! DO NOT CONTACT THIS COMPANY AT ALL! HE WILL GET YOUR MONEY AND NEVER RETURN BACK ON A LIFE TIME WARRANTY!!!!
PURCHASED 30 WINDOWS FROM THIS COMPANY. ON THE CONTRACT HE STATED THEY WOULD REMOVE ALL OLD WINDOWS. THE DAY OF THE INSTALLMENT I DECIDED TO KEEP OLD WINDOW AND THAT'S WHEN THE TROUBLE STARTED! I TOLD THE INSTALLER I WANT TO KEEP OLD WINDOWS, THEY STATED THAT THE CONTRACT SAID REMOVE AND HAUL. AGAIN, I SAID I'M KEEPING THEM. THE INSTALLER CALLED THE OWNER [redacted] INFORMED ME THAT THE INSTALLER ARE TAKING THE OLD WINDOW OFF PROPERTY. THEY TOOK THEM ANYWAY TO MAKE A PROFIT (SCRAP IRON). TWO YEARS LATER AFTER INSTALLMENT, HEAVY MOISTURE DEVELOPE IN ONE WINDOW (MAIN PICTURE WINDOW) AN EYE SORE! I CALLED THE COMPANY, REPORT THE PROBLEM, [redacted] SON "ACTING" AS THOUGH HE'S LOOKING FOR THE FILE. HE GET ON THE PHONE TO SAY, HE SENDING SOMEONE OUT TO CHECK AND SCHEDULE A DATE. WELL THAT DATE CAME AND NO ONE SHOWED UP! A DAY LATER, MIKE SON LEAVES A VOICE MAIL MESSAGE SAYING THAT NO NEEDED TO COME OUT THAT THEY KNOW WHICH WINDOW IT IS AND THAT IT ON ORDER! WEEK PASSED. I CALLED THE COMPANY TO ASK WHEN WILL MY WINDOW WILL BE DELIVERED, [redacted] SON SAYS " LET GET YOUR FILE. I WAITED 15 MINUTES ON THE PHONE. HE PICKS UP AND SAY "I CAN'T FIND YOUR FILE AND THAT HE HAD SEVERAL PEOPLE IN THE SHOWROOM HE NEEDED TO GET WITH AND THAT HE WILL CALL ME SOON AS HE FINISH WITH CUSTOMERS. WHEN I CONTACTED THE COMPANY, I WAS SITTING IN MY CAR ACROSS THE STREET FROM THE COMPANY AND NOTICE, THE ONLY VEHICLE THAT WAS THE PROPERTY WAS THE WORK TRUCK! THERE WAS NO SIGN OF CUSTOMERS IN THE SHOWROOM! I CALLED BACK AND THAT'S WHEN ALL [redacted] BROKE OUT! THEY NEVER RESPONDED TO FIX THE WINDOW THE INSTALLERS FAULTY INSTALLED! DO NOT CONTACT THIS COMPANY AT ALL! HE WILL GET YOUR MONEY AND NEVER RETURN BACK ON A LIFE TIME WARRANTY!!!!
DO NOT PATRONIZE THE NAME OF THIS COMPANY (AW). THIS COMPANY HAVE BEEN TURNED OVER TO AUTHORITIES! BAD BUSINESS!