AdvantageStudios / HairConsultant.com

The claims of the purchaser on incorrect on two points: The customer in question has expressed to us they feel a refund is in order for this device As I explained, the device was sold as used, specifically a "Demo" It was marked on the package as such and is clearly stated on the sales invoice as such Further, the receipt provided the purchaser stated that the sale was 'final'.The product company does indeed offer a month money back policy on this device, but being a demo that was purchased well before it was re-sold to this customer, that policy had expired MsG***'s offer of a discount was clearly to offer the customer an option to the full price, as she sympathized with a fellow pet owner While low level laser light from this device is marketed primarily as a hair growth stimulator (see package) lllt in the same power and light wavelength has been reported by veterinarians to have positive effects in relieving pain and inflammation, as well as promoting wound healing The customer was told of this at the time of purchase While MsG [redacted] does not portray herself to be a doctor or veterinarian, her experience comes from many years of working with these devices for human wound healing and pain relief and from positive results with her own petThere were no results guarantees expressed or impliedThe person representing MsN***, a R [redacted] ***, called MsG [redacted] and became abusive with her, using inappropriate language and making threats against our company Our stellar history with the Revdex.com demonstrates that we are trustworthy and honest business His actions did nothing to promote his cause.The product does carry a manufacturer's warranty against defects for one year Nutrevetm will stand by the warranty and, as a conciliatory gesture, Advantage Studios will extend said warranty for year from the date of purchase- 1/14/