AdvantageU Home Sellers' Resource

AdvantageU is a legitimate business, successfully providing free resources and information to homeowners across the country, there is no cost to consumer for our servicesWe have thousands of happy consumers who've sent positive testimonials and thank you's for helping them achieve their real estate goalsYou can visit our website to see the full suite of free services along with, testimonials and our contact informationIt's a real service, successfully helping real home sellers and home buyers all across the country for many yearsWe will review the publicly available information that may have been the source for you contact informationWe can certainly understand your frustration for receiving unwanted callsTherefore, our processes are set up to exclude that information, so we are reviewing records to be sure your information is not includedOur goal is only to connect with home sellers or home buyers who need and are interested in our free services

I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below The callback number changes because you're having automated robot spam call people, and then hang up once they say "hello?"This verifies a person is on the other end so you can KEEP spam calling them for unsolicited attempts to sell them crap they didnt ask forThe number I sat on hold with for minutes was the main number on your website, that was after staying on hold for minutes when immediately returning the call you sent me with your automated systemyour CS rep was hardly a peach either I explained my problem and all she said (in broken English) was "Ok we'll remove you..." and hung up on me Regards, [redacted] ***

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

We sincerely apologize for any inconvenienceThe number you provided in this inquiry will be added to our Do Not Call ListIt may take up to hoursNot sure why you would have received the response you mentioned, as our team routinely adds to the Do Not Call ListIt's not a problem to do that
at all

We apologize for any inconvenience, we can understand your frustrationThe number that you've provide in this inquiry will be reviewed to ensure it is not on our contact listWithout know the number you are trying to do a return call, we cannot investigate why you would be on hold for half an
hourOur systems are not set up to have hold times beyond 2-minutes

Apologies for any inconvenienceThe attached screenshot shows the number you've provided in this communication is in our Do Not Call listOur advocates have helped 10's of thousands of consumers nationwide free of charge as always and we are honored to get their positive feedback every day

We can completely understand your frustrationWhile we do have an automated process that removes anyone who makes such a request, there could have been an oversight or technical error in your particular caseI will personally ensure the contact information you provided in this correspondence is
purged from our system todayWe care a great deal about honoring your requestsOur goal is to be a free resource and benefit to anyone who needs help making the best choices in their real estate matters

We do not sell anything to consumersOur services are free of chargeWe have added your number to the Do Not Call List

The complainant is significantly misinformed about our serviceAdvantageU is a free resource for home sellers whose properties are FSBO or Expired listingsTo be even more certain, we do ask everyone whether they are currently listed on the MLS or working with an agentWe only work with
prospective sellers who say no they are not currently listed or working with an agentAdvantage U is a marketing company that works on behalf of consumers, it does not represent anyone to sell their property

We apologize for any inconvenienceYou can see from the attached screenshot that the number you provided in this inquiry is on our DNC list

As mentioned, we did not have any records of any calls made under the name you used in this correspondenceWith the additional information that you have now provided, we have been able to ensure that your contact information is not in our systemSincere apologies for any inconvenienceWe operate a perfectly legitimate business which hundreds of the top agents and many thousands of home sellers across the country have been enjoying for years

Totally understand, thank youAttached find screenshot showing that the number provided is not in our systemFurther the comment you report being made regarding numbers being re-added to the system is incorrectOnce the number has been added correctly, it cannot be called againHope this is helpful

Sincere apologies for any inconvenienceThe phone number provided in this correspondence has been added to Do Not Call List

We can understand how this would be frustrating for youOur company does not use any robo-calling systemsWe do have real people who post messages directly into voicemailIn no situation is there an actual phone call when our advocates are leaving a voicemail, so there would not be anything to
answer In any case, we've double checked our database to ensure that your number is not in our call list so you should not have this issue. Thank you

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
The callback number changes because you're having automated robot spam call people, and then hang up once they say "hello?"This verifies a person is on the other end so you can KEEP spam calling them for unsolicited attempts to sell them crap they didnt ask forThe number I sat on hold with for minutes was the main number on your website, that was after staying on hold for minutes when immediately returning the call you sent me with your automated systemyour CS rep was hardly a peach either. I explained my problem and all she said (in broken English) was "Ok we'll remove you..." and hung up on me
Regards,
*** ***

A check of our system will be done to ensure there are no records of the number provided in this requestPlease allow 24-hoursAdvantageU resources and services are always free to consumers, Virtually all of the consumers we've helped across the country over the years have been extremely
pleased with our free services

AdvantageU is a legitimate business, successfully providing free resources and information to homeowners across the country, there is no cost to consumer for our servicesWe have thousands of happy consumers who've sent positive testimonials and thank you's for helping them achieve their real
estate goalsYou can visit our website to see the full suite of free services along with, testimonials and our contact informationIt's a real service, successfully helping real home sellers and home buyers all across the country for many years. We will review the publicly available information that may have been the source for you contact informationWe can certainly understand your frustration for receiving unwanted callsTherefore, our processes are set up to exclude that information, so we are reviewing records to be sure your information is not includedOur goal is only to connect with home sellers or home buyers who need and are interested in our free services

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
It is obviously you will keep denying your action, however, I am not going to waste my time with your company, but rest assure that if I ever get a call from you company again I will take further actions
Regards,
*** ***

We apologize for any inconvenienceI've attached a screenshot of our Do Not Call system to show that the number you provided in this complaint is in our Global Do Not Call system

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. However, if I begin to receive calls from this company again (after writing formal complaints within months time frame and being on the DONOTCALL.gov list) I will take legal action for unwanted solicitation and FTC violations
Regards,
*** ***