Adventis, Inc.

Review: I advertised a 4 runner (quad) on craigs list with the exception noted "DO NOT CONTACT FOR SOLITATION", since then I have recived about 100 phone messages harassing me to use them to sell my quad, on line chats say this is the most unethical and rip off around, I asked them not to call and the harassing calls continue, [redacted] is a complete jerk, enough alreadyDesired Settlement: for them to be fined for harassing calls and repeated calls that are not welcome or authorized, this practice of looking at online ads and then harassing people needs to stop, 1000 calls is not better than one

Business

Response:

We apologize for inconveniencing Mr. [redacted], but would like to take this opportunity to assure him that he will not be contacted by us at ###-###-#### again. We would like to note that contrary to Mr. [redacted]'s allegations that he was contacted 100 times and contacted after requesting not to be called, our records reveal that he was only contacted a few times and never contacted again after he called in on November 2, 2013. Sincerely, [redacted] Customer Service Manager- Auto Marketing Systems

Review: This website claims to issue you a refund in 7-10 days. I have now been waiting for 2 months. I have called several times only to be told they are experiencing delays in the refund department. No one has given me a date of when my refund will come and no one will connect me to a supervisor to resolve my issue.Desired Settlement: I want my $189 refunded to me as promised

Business

Response:

Once Driven apologizes for the delay of Ms. [redacted]'s refund. The refund of $160 ( $189 minus the $29 processing fee) was processed today. Ms. [redacted] will need to allow 3-5 business days for the refund to appear back to her credit card account ending with 8686.

Sincerely,

Customer Service Manager

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

Review: I received unsolicited phone calls at my wireless number that is on the National Do Not Call list. My classified ad for my vehicle specifically stated do not call me for ad listing services, yet they still called trying to sell ad listing services.

Business

Response:

This complaint is addressed to Adventis, Inc.

Adventis handles incoming calls on behalf of others. Adventis did not

contact Mr. [redacted] at ###-###-####.

Sincerely,

Customer Service Manager

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,