COVER MESSAGEAttached please find our response in this matterWeapologize for the delay, but MrHoman has been out of theoffice for the past several days with a severe upperrespiratory infection that required complete bed restHejust returned to the office on a part-time basisyesterdayHe was the only party in our office fullyaware of the details of this matter.We would appreciate a return fax or email confir.mingreciept of this responseYou may fax us at 888-829-9867or email to ***@aegisencorpus.com Tuesday, March 17,2015Ms[redacted] Revdex.comofSan Diego and Imperial Counties7Viewridge Ave .#200San Diego, CA 92123-1688Sent via fax: [redacted] Subject: Response to complaint of [redacted] on 2/24/2015,10# [redacted] From: [redacted] ***Summary of response: This Client~ first engaged in March~ and re-engaged in May~ 2014~ultimately failed to live up to their commitment to pay our firm as agreed~ additionally theyfailed to provide required documentation for us to perform the work/or which we wereengagedOf the $17,500contractuallyagreed to~ we receivedjust$3~with $5~ 700now pastdueNow the Client would like to blame us for their inability to live up to their financial andpersonalresponsibilitiesin this matterWhile we would be happy to conclude this work/orthem~ it would require them to bring their account current plus prove that they have theresources to pay the Department ofTreasury the amount that is being offered to settle thismatter.DetailedResponse: AegisEncorpusisa consultingfirm co-founded by [redacted] Homan in2012,though he is not an ownerorshareholder in that companyOne specific areaofconsultingrelates to the modification and/ortermination ofSBAguaranteed loansWe were retained by [redacted] &Associates to provideSBAioan modification and Offer In Compromise {Ole}servicesthroughthatfirmOn or about March 5, 2014, the [redacted] {Client} entered into a retaineragreement presented by [redacted] of Aegis En corpusrequiringthe initial paymentof$3,500to [redacted] and monthlypaymentsof$1,permonth forfourteen monthsAt the point of the engagementthrough [redacted] , Client'sbusinesshadfailed; Client had previously unsuccessfullyattemptedan OIC and had sixty days to resolvethe loan or the file was going to be transferred to the U.SDepartment of the Treasury forcollectionUponengagement,Aegisimmediatelytookaction.lnadditiontostoppingtheco...⇄ activities, weprovidedfor the sale and release of the collateral and informed Clientofexactlywhatwasexpected of himOn April8, 2014, the bankreleasedthecollateral, whichsetthestage for the next phase, the preparation and submission oft he OICpackageAtthatstage, the value of ourworkgreatlyexceeded the amount that had been paid to date.On May8, we ceased ourrelationshipwith R.D [redacted] &AssociatesleavingallfileswiththatcompanyregardinganyworkdoneforclientsOn May22, 2014and based upon a phone callfromtheCiientconcerned that hisaccount was beingtransferred to ajuniorstaff memberat [redacted] ,weinformedtheCiientthat, while we had ceasedourassociationwith [redacted] , if specificallyrequestedbytheclient,wewouldcontinuerepresentingthemunderthesameterm...⇄ requested ourretaineragreementforreview and on oraboutJune 21, a fullmonthafterrequested, Clientsubmittedtheexecutedretaineragreement, though it had beendated June That agreement required eleven payments of $1,each on or about the 13th_____ ,ofeachmonthThefirstpaymentwasmadeonJuneThesecondpayment,while-ultimately made, was made nearly a month lateThe third payment was not forthcoming as Clientwas"awaitingtheclose of an escrow" to bring the account currentWe suspended work on theaccountawaitingfurtherpayment.In October, the Client received notification from theSBA thattheiraccountwould be referredto the DepartmentofTreasurywithin sixty days if not resolved, thesecondsuchnotificationfrom theSBAThis notification motivated Client to contact us pleading for help and wishingtoestablish apaymentplanAs a result, we agreed to do additional work on the account baseduponacommitmentfrom Client to make partial "good faith" paymentsof$perweekuntilthe phantom "escrow" closed ortheaccountwascaughtupA$500paymentwas made onOctober27followed by an additional$500paymenton NovemberSAdditional requiredpaymentswerenevermade.Aegishonoreditscommitmentworkingontheaccount,gathe...⇄ OIC offer based upon the facts providedWe were, however,continuallyfrustrated bytheCiient'sfailureto provide required documents inatimelymanner.Many received were incomplete and/orcontained inaccurate informationAfteran inordinateamou ntofeffort caused bythese issues, we did complete the workHowever the final requireddocuments were not received until mid-December,morethan oneweekbeyondthe SBAdeadline and in the middleoftheChristmas holidayswhen ourofficewas closedA final $300paymentwasmadeon December26, six weeks laterthan agreed and hundredsshortofwhathad been promisedThe file had been forwarded to the Department of the Treasurywellbeforethecompleted OIC package could be delivered to the bank.lnJanuary 2015, after submission to the bank, Clientrequestedthatwe do more work on thismatterWe agreed thatwewould continuesettlementeffortseven at Treasury, but could onlydo so on two conditionsFirst, by provingfunds availabilityto complete the offerSecond, topromptlybringingtheiraccountwithuscurrentbypayingthe$3,700balancethendueWhileo...⇄ partnerwas seemedshocked that we had not been paid by his partneras promised andwas willing to move forward, the otherwas not so inclined.A majorpartofourworkin resolving these matters is based upon trustTrust that ourclientwill live up to his/herpromisesTrust we have earned overyears dealingwith this type ofsituationfromthe banks and the SBA that we will present afairsettlement falling withinthepublished SBA guidelinesWe lost trust in this clientHis business had failed, he botched his commitments to usFurther, failuretodeliverrequired information in atimelymanner,quitefrankly, ran out the clockWhilewe had been abletosettlewiththe bankoverthecollateral,freeing up cash for Client to settle otheraccounts, we were unable to properlypresentthe OICduetothosefailuresBut for Client'sinability/unwillingnessto payforourservicesand providetherequireddocumentationinatimelymanner,we quite likely wouldhave been able to-settlethisdebt successfullyth rough the OIC process as we have done manytimes before and since.Goingforward, we may even be able to settle this debt through the Department of theTreasuryWe are ready, willing and able to attempt thisTo do so would require a substantialpaymentoftheamountpastdue which nowtotals $5,In addition, Clientwould need toprove to usthattheofferthatwewould be making on theirbehalfisnotfrivolousThey needtodemonstratethatthey have the $23,total offer available in cash for us to have anyconfidence in theirabilityto resolve this matter.Our finding: We settle a large number of these SBA guaranteed loansWe don't work on acontingent fee basisWe do work on a fixed fee regardless of how much work or how longresolution of these matters may takeAnd we do provide our financially distressed clientsmonthly payment termsIn this matter, Client was unable to meet their original finandalcommitment, or the two modifications that we granted to those original payment termsTofurther exacerbate the situation, Qient was unable to deliver required information in a timelymanner, even when a vety definite, government imposed timetable was establishedIt wouldbe impossible for us to consider a refund as the value of our work on this matter far exceedswhat we have been paidWe would consider concluding this work should Client agree,among other things, to bring their account current.Availablesupportingjocumentation forth is response is available u pan requestIf you haveanyadditional questions, pleasecontact [redacted] at619-279-or by email at***@aegisencorpus.com.Warmly, [redacted] J.D.Sen iorVicePresidentP:
COVER MESSAGEAttached please find our response in this matterWeapologize for the delay, but MrHoman has been out of theoffice for the past several days with a severe upperrespiratory infection that required complete bed restHejust returned to the office on a part-time basisyesterdayHe was the only party in our office fullyaware of the details of this matter.We would appreciate a return fax or email confir.mingreciept of this responseYou may fax us at 888-829-9867or email to ***@aegisencorpus.com Tuesday, March 17,2015Ms[redacted] Revdex.comofSan Diego and Imperial Counties7Viewridge Ave .#200San Diego, CA 92123-1688Sent via fax: [redacted] Subject: Response to complaint of [redacted] on 2/24/2015,10# [redacted] From: [redacted] ***Summary of response: This Client~ first engaged in March~ and re-engaged in May~ 2014~ultimately failed to live up to their commitment to pay our firm as agreed~ additionally theyfailed to provide required documentation for us to perform the work/or which we wereengagedOf the $17,500contractuallyagreed to~ we receivedjust$3~with $5~ 700now pastdueNow the Client would like to blame us for their inability to live up to their financial andpersonalresponsibilitiesin this matterWhile we would be happy to conclude this work/orthem~ it would require them to bring their account current plus prove that they have theresources to pay the Department ofTreasury the amount that is being offered to settle thismatter.DetailedResponse: AegisEncorpusisa consultingfirm co-founded by [redacted] Homan in2012,though he is not an ownerorshareholder in that companyOne specific areaofconsultingrelates to the modification and/ortermination ofSBAguaranteed loansWe were retained by [redacted] &Associates to provideSBAioan modification and Offer In Compromise {Ole}servicesthroughthatfirmOn or about March 5, 2014, the [redacted] {Client} entered into a retaineragreement presented by [redacted] of Aegis En corpusrequiringthe initial paymentof$3,500to [redacted] and monthlypaymentsof$1,permonth forfourteen monthsAt the point of the engagementthrough [redacted] , Client'sbusinesshadfailed; Client had previously unsuccessfullyattemptedan OIC and had sixty days to resolvethe loan or the file was going to be transferred to the U.SDepartment of the Treasury forcollectionUponengagement,Aegisimmediatelytookaction.lnadditiontostoppingtheco...⇄ activities, weprovidedfor the sale and release of the collateral and informed Clientofexactlywhatwasexpected of himOn April8, 2014, the bankreleasedthecollateral, whichsetthestage for the next phase, the preparation and submission oft he OICpackageAtthatstage, the value of ourworkgreatlyexceeded the amount that had been paid to date.On May8, we ceased ourrelationshipwith R.D [redacted] &AssociatesleavingallfileswiththatcompanyregardinganyworkdoneforclientsOn May22, 2014and based upon a phone callfromtheCiientconcerned that hisaccount was beingtransferred to ajuniorstaff memberat [redacted] ,weinformedtheCiientthat, while we had ceasedourassociationwith [redacted] , if specificallyrequestedbytheclient,wewouldcontinuerepresentingthemunderthesameterm...⇄ requested ourretaineragreementforreview and on oraboutJune 21, a fullmonthafterrequested, Clientsubmittedtheexecutedretaineragreement, though it had beendated June That agreement required eleven payments of $1,each on or about the 13th_____ ,ofeachmonthThefirstpaymentwasmadeonJuneThesecondpayment,while-ultimately made, was made nearly a month lateThe third payment was not forthcoming as Clientwas"awaitingtheclose of an escrow" to bring the account currentWe suspended work on theaccountawaitingfurtherpayment.In October, the Client received notification from theSBA thattheiraccountwould be referredto the DepartmentofTreasurywithin sixty days if not resolved, thesecondsuchnotificationfrom theSBAThis notification motivated Client to contact us pleading for help and wishingtoestablish apaymentplanAs a result, we agreed to do additional work on the account baseduponacommitmentfrom Client to make partial "good faith" paymentsof$perweekuntilthe phantom "escrow" closed ortheaccountwascaughtupA$500paymentwas made onOctober27followed by an additional$500paymenton NovemberSAdditional requiredpaymentswerenevermade.Aegishonoreditscommitmentworkingontheaccount,gathe...⇄ OIC offer based upon the facts providedWe were, however,continuallyfrustrated bytheCiient'sfailureto provide required documents inatimelymanner.Many received were incomplete and/orcontained inaccurate informationAfteran inordinateamou ntofeffort caused bythese issues, we did complete the workHowever the final requireddocuments were not received until mid-December,morethan oneweekbeyondthe SBAdeadline and in the middleoftheChristmas holidayswhen ourofficewas closedA final $300paymentwasmadeon December26, six weeks laterthan agreed and hundredsshortofwhathad been promisedThe file had been forwarded to the Department of the Treasurywellbeforethecompleted OIC package could be delivered to the bank.lnJanuary 2015, after submission to the bank, Clientrequestedthatwe do more work on thismatterWe agreed thatwewould continuesettlementeffortseven at Treasury, but could onlydo so on two conditionsFirst, by provingfunds availabilityto complete the offerSecond, topromptlybringingtheiraccountwithuscurrentbypayingthe$3,700balancethendueWhileo...⇄ partnerwas seemedshocked that we had not been paid by his partneras promised andwas willing to move forward, the otherwas not so inclined.A majorpartofourworkin resolving these matters is based upon trustTrust that ourclientwill live up to his/herpromisesTrust we have earned overyears dealingwith this type ofsituationfromthe banks and the SBA that we will present afairsettlement falling withinthepublished SBA guidelinesWe lost trust in this clientHis business had failed, he botched his commitments to usFurther, failuretodeliverrequired information in atimelymanner,quitefrankly, ran out the clockWhilewe had been abletosettlewiththe bankoverthecollateral,freeing up cash for Client to settle otheraccounts, we were unable to properlypresentthe OICduetothosefailuresBut for Client'sinability/unwillingnessto payforourservicesand providetherequireddocumentationinatimelymanner,we quite likely wouldhave been able to-settlethisdebt successfullyth rough the OIC process as we have done manytimes before and since.Goingforward, we may even be able to settle this debt through the Department of theTreasuryWe are ready, willing and able to attempt thisTo do so would require a substantialpaymentoftheamountpastdue which nowtotals $5,In addition, Clientwould need toprove to usthattheofferthatwewould be making on theirbehalfisnotfrivolousThey needtodemonstratethatthey have the $23,total offer available in cash for us to have anyconfidence in theirabilityto resolve this matter.Our finding: We settle a large number of these SBA guaranteed loansWe don't work on acontingent fee basisWe do work on a fixed fee regardless of how much work or how longresolution of these matters may takeAnd we do provide our financially distressed clientsmonthly payment termsIn this matter, Client was unable to meet their original finandalcommitment, or the two modifications that we granted to those original payment termsTofurther exacerbate the situation, Qient was unable to deliver required information in a timelymanner, even when a vety definite, government imposed timetable was establishedIt wouldbe impossible for us to consider a refund as the value of our work on this matter far exceedswhat we have been paidWe would consider concluding this work should Client agree,among other things, to bring their account current.Availablesupportingjocumentation forth is response is available u pan requestIf you haveanyadditional questions, pleasecontact [redacted] at619-279-or by email at***@aegisencorpus.com.Warmly, [redacted] J.D.Sen iorVicePresidentP: