Aelott Air Conditioning

These guys are the best HVAC service providers in San Diego Co. I've used their services for HVAC maintenance, corrective duct work, and most recently ... replacing 2 worn out A/C's.

Uncommonly honest, courteous hometown service. They don't give the impression of being the cheapest service in town, but they have ALWAYS been an absolute bargain.

Review: Aelott was called to check our air condition unit and find out why it had stopped working. [redacted] did a diagnostic test and informed us that the compressor burned out open winding, burnt electrical wires to contactor. Paid $90 for the test. Then he informed us we might be billed for an extra 45 min. that he was here. He talked a lot and told us of other companies to stay away from (even the one who recommended them to us). Not happy to hear we may be billed for that. Next day [redacted] called and said they would not be billing us for the 45 min. and [redacted] would be emailing us a quote for a new unit, which we never got. One week later another company came to give a quote for a new unit. He looked at our old one and asked if we wanted to verify because he thought it worked. Said if he couldn't get it started in 5 min. no charge. Two wires were loose. He replaced electrical whip and contactor, & diagnostic, cost $324. He had it working in 5 minutes. Called Aelott to let them know what happened. Frankly, they should refund the $90. We will never again call them or recommend them. Unfortunately that is why you need second or third opinions.Desired Settlement: We feel the technician should go back to school or maybe they just wanted to sell us a new unit.We definitely deserve to be refunded the $90. for the false Diagnostic.Thank you.