Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [It was my understanding that I could cancel my contract with this supplier with no penalty and did not recall receiving notification from them changing their policy and having to pay a penalty for canceling Both my wife and I are seniors and unfortunately do not have any memory of receiving this notification and cannot afford to pay this penaltyYour Answer Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
The business has responded Please see below: [redacted] initially enrolled with Aequitas EnergyInc(“Aequitas”) on well after the three day rescission period afforded to him by the above referenced regulationAequitas received a drop transaction from the utility on Aequitas sent an Early Termination Letter with an invoice reflecting an early termination fee of $ [redacted] called the Aequitas customer care department to dispute the chargeCustomer care advised [redacted] that the fee was correct and reflected the information provided to him in his Renewal Letter
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [It was my understanding that I could cancel my contract with this supplier with no penalty and did not recall receiving notification from them changing their policy and having to pay a penalty for canceling Both my wife and I are seniors and unfortunately do not have any memory of receiving this notification and cannot afford to pay this penaltyYour Answer Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
The business has responded Please see below: [redacted] initially enrolled with Aequitas EnergyInc(“Aequitas”) on well after the three day rescission period afforded to him by the above referenced regulationAequitas received a drop transaction from the utility on Aequitas sent an Early Termination Letter with an invoice reflecting an early termination fee of $ [redacted] called the Aequitas customer care department to dispute the chargeCustomer care advised [redacted] that the fee was correct and reflected the information provided to him in his Renewal Letter