Aerial Contracting

Review: Aerial Contracting contact Mike B[redacted]The slate roof was installed in Aug. 2014 and according to the contract, there is a 5 yr. workmanship warranty that came with the roof. I spoke with Mike B[redacted] on two occasions when he said he would come by to take a look at the problem he didnt show up on either occasion. At the time (about 4 wks. ago), we had a minor problem with a few ridge tiles that came loose. However, because of his negligence, about 5-6 feet of ridge tile has slid off into the driveway and shattered.I spoke to Mr. B[redacted] a third time, and when I asked him why he didnt show, he hung up on me. I have made repeated calls to him which have gone unanswered. On Tuesday I left a detailed message saying that if I had not heard from him by the following day, I was going to have another roofer come to fix the problem, send him the bill for payment, and report him to the Revdex.com. I have not heard back from him.Today I had another roofer look at the roof and according to him, the ridge tiles were not cemented down. He said that if this is not corrected, ALL of the tiles would eventually slide off. This certainly seems like a workmanship problem to me, and should be covered by the 5-yr. warranty.Desired Settlement: Because I didn't want the problem to escalate further (i.e. roof rot, termites) I have had another roofing contractor look at it. If Mr. B[redacted] does not contact me and repair his company's work, I am going to have the other roofer make the repairs and hope Aerial Contracting will pay for this repair.

Consumer

Response:

At this time, I have not been contacted by Aerial Contracting, LLC regarding complaint ID 10642731. As an update: we had another roofer look at the problem and he found that, instead of cementing the ridge tiles, Aerial Contracting caulked them and that the ridge tiles are too heavy to be held in place by caulking only.

Regards,