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AFD National Records Division

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AFD National Records Division Reviews (3)

Review: This company solicits for extended vehicle warranties by claiming the vehicle you have is being recalled for mechanical and electrical issues. In the body of this advertisement it requests you call [redacted] to activate a continued service coverage plan. The advertisement logo is for National Highway Traffic Safety Administration. I called NHTSA they are not sending out this advertisement I have called and requested this company to remove my name and address from this database and to stop sending these notices.Desired Settlement: PLEASE REMOVE MY NAME AND ADRRESS FROM THIS DATABASE AND ALL DATABASES AFFILIATED WITH THIS COMPANY, IT IS OBVIOUSLY A SCAM .

Review: Received a notice written as if you have a recall notice on your vehicle. When you call the number they want you to purchase an auto warranty to cover the repair cost of the "possibility that your car will need this repair". It is a bait & switch and illegal. When I did call to gather information and I started asking questions, dow you work for [redacted] - his answer yes we work with them. I asked is this required work needed on my car ? His answer yes and you should get it done now before it causes more problems and we can help you otherwise it will be out of your own pocket. I asked why [redacted] did not send me the recall notice, he answered that they work with [redacted] and it is not specifically a recall it is a notification that if I do not work with them I will be responsible to pay out of my own pocket for repairs. He then said did you not read the notice I said yes I did but I have questions. The notice states "There has been recalls to repair safety defects for your vehice". I stated if there are recalls the dealer is required to repaire at no cost. When I started asking him where he got my information he hung up.Desired Settlement: It is illegal for a bait & switch

Review: I was delivered a 'priority notification' that needed 'immediate response' regarding my vehicle service contracti do not have a vehicle service contract with this company, but the mailing they sent was realistic looking
it stated that I needed to renew my contract immediately and by neglecting to obtain their coverage I risk being financially liable for all costs of repairsthe fact of the matter is, I don't have a vehicle contract with them, but
they had an intimidating and pressured tone to their correspondence.Desired Settlement: have this company stop sending correspondence to anyone
i'm sure that this type of mailing would frighten people who aren't quite sure, and would just sign on 'before it is too late'

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Description: Medical Record Service

Address: 888 16th St NW S 800 PMB#821, Washington, District of Columbia, United States, 20006-4103


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