AFE Power

I had to wait almost 2 months for a cat-back system for my 2018 Miata Club. I had it installed at the dealership. This system ruined the car. The drone at 60-80 mph is so loud you can't hear the radio or hold a normal conversation. It sounds like the tailpipe is in the passenger compartment. There is no way these decibel levels are safe. There's no power gain but I don't care. The interior noise levels caused by this system are way beyond reasonable. The resale value of this car is now worthless.

bought a cat back about mouths ago and I never revived it, it never shipped out and no one got back with me.

Per their site the car part I purchased was to fit my car. It did not. afe refunded the part but not the postage. The cheapest US Postage was $15.00. afe claimed the site did not state it was suppose to fit my car. THIS IS A LIE. DO NOT DO BUSINESS WITH THIS COMPANY!

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Yes they finally sent me the correct mid pipe after contacting them over and over and sending pictures explaining what needed to be done, it was a big hassle for me There is no way this mid pipe would have fit any other Colorado/Canyon pick upThe mid pipe I requested did fit

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12542191, and find that this resolution is satisfactory to me

Final Consumer Response /* (2000, 6, 2015/05/22) */
Afe contacted me asap and have taken care of issueThank you afe and looking forward to finally getting my parts
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.   Yes they finally sent me the correct mid pipe after contacting them over and over and sending pictures explaining what needed to be done, it was a big hassle for me.  There is no way this mid pipe would have fit any other 2017 Colorado/Canyon pick up. The mid pipe I requested did fit.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12542191, and find that this resolution is satisfactory to me.

Hello,This is the first that we’ve heard of this problem. The company that Mr. [redacted] bought the items from is not a direct customer of aFe Power, therefore the item could have been shipped to him from a wholesale distributor or from Kamispeed direct if they had the item in stock. If Mr.[redacted] is...

not happy with our design and would like to return the item for a refund that would need to be done with the point of sale, Kamispeed. aFe would not accept the return direct since we did not invoice Mr.[redacted] for the item and would have no way of refunding him for an item we did not invoice him for. Mr.[redacted] would have to return the item and collect his refund at the point of sale, Kamispeed. I do not see that we’ve had communication with Kamispeed at any point. Since they do not have a direct account with us, I would assume that they bought the item from a distributor and the communication would have been with the distributor and not aFe.  The tracking number shows that the items were delivered back to Hatfield, PA and we’re located in Corona, Ca. Clearly, we would have nothing to do with the return. This complaint really shouldn’t be directed towards aFe Power since we had nothing to do with the sale, shipment or return of this item. I would encourage Mr. [redacted] to continue to work with Kamispeed to resolve this matter. My assumption is this was a three-step sale, meaning aFe Power sold the item to a distributor, and the distributor sold the item to Kamispeed. Just like the original sale, the return would need to follow the same steps. Kamispeed would return the item for a refund to the distributor they bought it from, and the distributor would contact aFe Power direct to coordinate a return and refund. However, if the item is new and not used, the distributor might return the item to their stock. But the refund would come from the distributor.Please contact me with any questions[redacted]Manager-Customer Service