Affiliate Asset Solutions Reviews (%countItem)
Affiliate Asset Solutions Rating
Address: 145 Technology Pkwy STE 100, Peachtree Corners, Georgia, United States, 30092-2913
Phone: |
Show more...
|
Web: |
|
E-mails: |
Sign in to see
|
Add contact information for Affiliate Asset Solutions
Add new contacts
Receiving continuous calls. Called the company to tell them to stop calling my phone.
I received a notice in the mail from Affiliate Asset Solutions about a bill that was in collections. On August 20,2019, I called Affiliate Asset Solutions to see what options were available to resolve the bill. I spoke with the account holder (I have the individuals name and the company knows who it is), who claimed to be the supervisor. She offered me a settlement (which could be paid in two payments). My friend offered to assist because I was out of work for personal reasons. My friend agreed to the amount (settlement amount in two payments) that the account holder offered and would make the first payment on 8/23/19 (which was paid on 8/23/19).
On 8/26/19, I received two calls to my phone from this company. On 8/27/19 I received another call from this company. Therefore, I decided to call the company because the calls are getting annoying and I want them to stop. I was confused as to why they were continuously calling me considering I CALLED THEM and made a payment on 8/23/19. I spoke with account holder on 8/26/19 telling her that I want the calls to stop and she told me that she cannot stop the calls (which is ludicrous). I worked for a debt collection agency in the legal dept under the supervision of attorneys and when someone wants no communication by phone only via mail, you are supposed to comply with their request. I had a bill in collections that I didn't know about from another company prior to the bill from Affiliate Asset Solutions. I called that company and told them that I did not want phone communication, only mail and they immediately stopped the calls. So for the account holder to say that the company cannot stop the calls is a lie.
Considering the fact that I called Affiliate Asset Solutions to try and resolve the bill (and made good on the first payment on the date that I said I would), I don't understand the continuous calls. But for some reason, they feel the need to continuously call me everyday. I didn't default on the agreed upon date for the first payment. They didn't have a reason to harass me with phone calls. When I called to tell them to stop the phone calls (only communicate via mail) because I don't want them calling me everyday, I was told that the balance due was not what was agreed upon in the settlement. The conversations are monitored and recorded.
This company appears to be very annoying, do not have integrity because they do not honor agreements. I can understand if the company didn't honor my settlement amount if I defaulted on the first agreement date and/or payment amount, but I didn't. I want this company to stop calling my phone and ONLY communicate with me via postal mail.
Only communicate via mail, no phone calls and honor the settlement agreed upon.
Affiliate Asset Solutions, LLC (AAS) acknowledges receipt of this complaint and thanks you for the opportunity to respond. The referenced calls did occur as a result of a scheduling error. Our policy is to adhere to a consumer's wishes regarding telephone calls. If a consumer instructs us to stop calls to them, we will do that. Once the consumer expressed that desire on 8/27/19 the calls were immediately suppressed. The only calls after that were inbound from the consumer. The consumers phone number has been properly updated to prevent any further calls. When she is ready to make the 2nd payment as agreed she can call us to do so. She can contact our VP of Operations, Tim *** at XXX-XXX-XXXX with any other concerns before or after that.
(The consumer indicated he/she ACCEPTED the response from the business.)
I appreciate Affiliate Asset Solutions timely response and acknowledgement that I called and requested that the phone calls be ceased. I accept their response in regards to this matter - to stop the phone calls and honor the payment agreement. The 2nd payment of the agreement will be made on the date I indicated during my last phone call to Affiliate Asset Solutions. I look forward to making the 2nd payment of the agreement and the closure of my account with Affiliate Asset Solutions.
Your assistance in this matter is greatly appreciated.
Thank you.
Got a call from them, it rang twice before they hung up. I called them back and attempted to ask what this was in reference to, they told me it was pertaining to the physician's portion of a bill from an emergency room visit. I asked what hospital. At this point the agent became hostile and refused to answer any further questions. I called back and asked for a supervisor, the lady said she was a supervisor and verified my identity, I again asked what hospital. She stated she did not have that information, but gave me the abbreviation of DCHOH, and stated this was the abbreviation name of the hospital. I asked for more information and she became hostile. Adamantly opposed to listening to my questions at all. Now I'm left wondering how am I supposed to know if this is a legitimate bill, or where to pay since their agency is not willing to help me to identify the hospital. All hospitals I have been to have always been paid 100% by Medicaid, but they are claiming that I owe, yet will not provide me with information needed to determine where the debt was incurred or even where to submit payment.
I'm receiving collections notices for a charge to my employer that has been paid, by them.
RE: Affiliate AS #XXXXXXXXXX; received 8/13/2019
I received a collection notice for payment to a hospital for a work injury. this has been paid, there are two (2) cancelled checks to show payment in full. This was previously handled by another collection agency, which was also shown that my employer had paid the debt. This is not my debt, I should not be receiving any communications, particularly when addressed to my residence, with a non-existent addressee, requesting payment that would be my employer's debt - which has been paid. Not my debt, I shouldn't be receiving these letters, and the debt has already be paid, besides.
Do not attempt to collect debt from me. It is, or rather was, my employer's debt. This collection company has my residential address - stop sending me anything.
Affiliate Asset Solutions,LLC acknowledges receipt of this complaint and thanks you for the opportunity to respond. We have removed the consumers name and address from our account records. We have referred this back to our client to resolve with the insurance company. Please contact us directly if there are any more questions.
(The consumer indicated he/she ACCEPTED the response from the business.)
While the response is acceptable, there is a larger issue (not solved by this, but I'm presenting it) which probably goes, in this instance back to the original date of service. The hospital was bought by a larger entity at the time of service; the billing/payment fell through THEIR cracks, yet despite that payment was made directly by Baruch Senior Ministries SLS of Grand Rapids MI - where the cancelled checks are held as proof of payment - this matter will probably continue to be passed *** wasting people's time. I am appreciative to have been removed from the records as the "liable" party.
First, they call me DOZENS of time a day. I have had to get a prepaid phone just for work because Affiliate Asset Solutions' calls never stop and was leading to me missing important work calls. I have no idea how much potential work and money I missed out on due to their nonstop calls.
Second, I tried to set up a payment with them that was affordable for me, but they insisted that I pay more than triple what I said was the absolute most I could afford or pay the full amount that day. Third, they have harassed me several times asking why I can't afford to make a payment and several employees have asked why I went to the hospital if I could not afford it. I was quite literally DYING!! SORRY FOR GOING TO THE *** HOSPITAL WHEN I WAS MINUTES FROM DYING!!! I have a very limited income now due to complications from my conditions, and yet, Affiliate Asset Solutions REFUSED to work with me, yet STILL HARASSES ME MULTIPLE TIMES A DAY!!! I've tried to block their number, but the second I do they call from another number. Their behavior should be illegal and their A rating should be stripped. There's a huge difference between calling over a bill a couple times a week (which even that is too much) and CALLING DOZENS OF TIMES A DAY WHEN THEY ARE THE ONES REFUSING TO SET UP A REASONABLE PAYMENT PLAN!!! I went on their website to try to pay what I could, but there's not even an option to do that! How the *** is that even legal? How can you turn down any form of payment and deny people the option to pay what they can?
Affiliate Asset Solutions, LLC in Georgia, USA do not keep their word. They don't honor agreements with consumers that they make
On 06/07/19 I received a medical bill from 03/23/18, this being the first time Affiliate Asset Solutions, LLC of Georgia USA contacted me, and it is a medical bill from well over a year ago. I am now in End Stage Heart Failure and in need of a heart transplant. I called to try and settle this bill, before I have my invasive, open heart surgery. They agreed, and I had my case worker with me, to settle the bill for $80. I did not have that much money at the time but when I did have the money, which was today 07/16/19, I called back to pay the $80 in full and they refused to honor our agreement and DEMANDED more money. They EVEN went so far as to say that they just contacted their client: US AcuteCare, in regards to this bill and reported to me that their client would not accept these terms. I did not have the new amount they were demanding so I called called their client, US AcuteCare and n asked them if this collection agency: Affiliate Asset Solutions, LLC had not been in contact with them in the past half hour, and they had not. So Affiliate Asset Solutions, LLC not only failed to honor an agreement they had made previously, but they lied, flat out lied about speaking to their client, about this. Their client US AcuteCard said that this collection agency has never called them about this bill, ever, not in the past 20 minutes, not today, not ever. Affiliate Asset Solutions are disturbingly dishonest.
The original agreement they made with me was to settle this $160 debit for $80. They made that agreement on the phone, with both my and my social worker on the line, on June 28, 2019 at 3:30 pm. Everything has been documented. My resolution is that they keep their word. I am unable to work and have a very serious open heart surgery in my near future. and I worked very hard to get this $80 for them.
Affiliate Asset Solutions, LLC (AAS) acknowledges receipt of this complaint and thanks you for the opportunity to respond. It is unfortunate that our conversation with the consumer was less than we would expect it to be. We have reached out to our client and they have agreed to accept the settlement payment offered, due to the consumers unique situation. We have spoken with the consumer and resolved this matter. If there are any other concerns, feel free to contact us.
wrongful collection , miss information , rude
They are stating a collection date of 1/25/16 for
XXXXXXXXXXX-XXXXXX , *** MGMT , This bill was paid in 2016. I contacted *** , they have stated there is not any outstanding balance in my name in there system.
A.A.S has told me over the phone (Albany) also gave me another name when I asked for manager, I was told even though I paid the hospital $768.00 I stilled owed the doctor a fee , just so happens its the same amount *** was paid, there is nothing on my credit report that states this collection. They were rude and sarcastic on the phone, in turn I did get rude and mean back , which I regret , and apologize for .
Any further collection to stop
Affiliate Asset Solutions, LLC (AAS) acknowledges receipt of this complaint and thanks you for the opportunity to respond. AAS is a legitimate collection agency that has policies and procedures in place to maintain compliance with all regulations. We understand that the consumer is upset and feels this account was paid, however our attempts to collect this debt are valid and in compliance with all regulations. AAS as a company has made the policy decision to not furnish account information to any credit reporting agency. We strive to provide a consumer-friendly approach when helping consumers to resolve their outstanding financial obligation. We do take all disputes seriously and have researched this with our client as well as the original creditor named in the validation notice and referenced in this complaint. To date the original creditor shows no payment has been made on this account. We at AAS understand that sometimes errors due happen so if the consumer can provide a cancelled check or some other evidence of the payment that was made we will be glad to research the matter further to help the consumer. Unless we hear from the consumer we will make no more attempts to contact the consumer and will refer this dispute back to our client, the current creditor. If the consumer has any further concerns he can contact our VP of Operations. *** at XXX-XXX-XXXX for more information.
Mr Stephan, aka manager, was extremely rude, called me a liar on a bill he said I HAD TO PAY TODAY, which according to my hospital and Dr Office, I am paying this bill thru Medicredit, Inc for this Er Doctor visit! He said he hears this all the time (very rudly,) I told him to call Medicredit himself they are affiliated! I told them the first time they called I thought I was already paying this because it's the same dollar amount! I told him Medicredit was requesting and sending an itemized bill on what she seen with Dr name on it which I am paying! No reason to call me a liar! I politely told him I do not like, he said well I hear it everyday, and he was very RUDE AND HATEFUL!
Contact by the Business Do not wish to be contacted by Mr Stephan over this matter! I asked him to give me time to get the paperwork from Medicredit to be sure I am not double paying it and he got very ugly to me!
Affiliate Asset Solutions, LLC (AAS) acknowledges receipt of this complaint and thanks you for the opportunity to respond. We have researched this matter and I have personally listened to the calls between the consumer and our supervisor Stephan. On the calls in question, Stephan was not rude and did not call the consumer a liar. On the 1st call he did offer the consumer multiple settlement options since she did say she was willing to pay the account if it was truly owed. Stepan did state that the reduced settlement option would need to be a onetime payment. The call ended amicably with the consumer stating she would research further and call us back. On the 2nd call the consumer insisted the bill was being paid and Stephen tried to explain that we were not receiving any payments
While researching the account itself our client has no record of payments on this account being made by Medicredit, the consumer or anyone else. The original creditor, Meridian Emergency Physicians has investigated, and the consumer has made no payments to them and she has no other account with them that payments could be being misapplied to. It is possible that by the consumers own admission on the call that she may be paying a different charge associated with this or a different incident. To help resolve this we are mailing the consumer an itemizing billing statement showing the charges billed and the facility they were performed at. The is bill is for the physician's group which is billed separately from any facility charges. Due to the confidential nature of the information that document cannot be uploaded to this portal. Once the consumer reviews that she can contact our VP of Operations, Tim Parks at 844-507-9382 to discuss affordable payment options. If she still feels she does not owe this she will need to send us evidence of the payments made.
(The consumer indicated he/she DID NOT accept the response from the business.)
I asked Mr Stephan for time to get the information on exactly what I was paying tor thru Medicredit and he said I had to settle it in payment that day that he more less hears excuses everyday, which I took as calling me a lie. I did tell him if the information that Medicredit and Anderson Hospital sent me proved the dr bill was not included I'd make payment arrangements with y'all. In the 2nd call I never said I was paying a different date with Medicredit. In fact its the same date. I have not received the information from anyone yet.
We understand that the consumer has requested information from us. We cannot get her information on what she is paying through Medicredit, as we have no relationship with them and the payment are not being sent to us or our client. We have mailed the information on the account we are handling to the address in this complaint on 4/11/19. Once she receives that the consumer can call us directly as stated in our original response and we can discuss the account we are handling.
I RECEIVED A LETTER IN THE MAIL THAT WAS ADDRESSED TO MYSELF BUT AS IM GOING THROUGH THE LETTER IM NOTICING THAT THE SIGNATURE ON THE RELEASE FORM ISNT MINE THEN I FIND THE DRIVERS LICENSE AND MEDICAL INSURANCE INFORMATION FOR ANOTHER INDIVIDUAL ALSO IN THE LETTER WITH PICTURES OF EACH. I NEED TO KNOW HOW TO PROCEED WITH THIS. I CALLED THE COMPANY AND THEY SAID IT WAS JUST A MAILING ERROR. IM WORRIED THAT NOW MY INFORMATION IS OUT THERE SOMEWHERE FOR SOMEONE ELSE TO USE AS THEY SEEM FIT AND NOT BE HONEST ABOUT IT.
Billing Adjustment I WANT THIS BILL TO GO AWAY SINCE NOW IM GOING TO HAVE TO WORRY THAT SOMEONE HAS ACCESS TO MY PERSONAL INFORMATION.
Affiliate Asset Solutions, LLC (AAS) acknowledges receipt of this complaint and thanks you for the opportunity to respond. We have spoken directly with the consumer on 4/8/19 and believe we have resolved this to her satisfaction. If the consumer has any further concerns she can contact Tim *** at 844-507-9382 for more information.
I too spent the evening trying to explain to rude employees that I had paid my ER visit for my MVA on 2/20/2016, it is now 2019; I paid all my bills; they stated it was the Dr in the ER; the name of the ER is not known here. It was the Medical Center, they rudely argued with me about facts that I knew were false. never met the DR they named. He disrespected & insulted my Husband. I asked for proof, as they demanded proof of my payment & personal info, stating I owed but this is this 1st I've ever heard of this debt; I told them they must have bought a paid in full account send me proof.
This company had contacted me for collection of a fake medical bill of $900 plus dollars that I do not recall. They do not have the information of the hospital or contact number but gave me a name of a Dr.*** of Honolulu Hawaii and that's all they gave me.
Repair This company investigated and be charged for fraud and scam. I hope my credit is not affected by this company's scams.
Affiliate Asset Solutions, LLC (AAS) acknowledges receipt of this complaint and thanks you for the opportunity to respond. AAS has contacted the consumer to collect a valid unpaid medical debt. The fact that the consumer may not recall it does not indicate that it is "fake". We did not provide the hospital information on the phone as this is not a hospital bill. This balance is the result of emergency room physician services provided to the consumer. The physician's group while practicing at the hospital is separate from the hospital and bills its services apart from the hospital. The consumer was mailed a letter on 2/9/19 which provided all the details pertaining to this bill. Should the consumer want a more detailed billing statement listing the services performed she can request them from us and they will be provided. AAS is not a data furnisher to any credit reporting agency and we will make no further attempts to contact the consumer in this matter. The account will be referred to our client.
Affiliate Asset Solutions, LLC has created a false debt and is posing as a debt collector. They call and leave no information other than where to call them. If you do answer their call in time the people are rude, use harsh words, and refuse to provide any information about the debt they are supposed to be collecting and yet demand you give all of your personal information over the phone.
The paper they sent in the mail directs you to pay online at www.affiliateas.com which comes up as an unsecure, undeveloped DOS looking site with two "bounce buttons" (redirection links) one for debt collection and the other for Affiliate Asset Solutions.
The "bill" lists my public hospital information and claims the original creditor to be "EMPG" of Illinois- thing is, "EMPG" is the acronym for a grant program my former hospital used for folks with diseases like mine. It isn't a debt. I've contacted the hospital and ask if I have any outstanding balance with them and I have been assured I do not.
This is a scam and they need to be stopped. Immediately.
Account_Number: affiliate account #:
Other (requires explanation) I want the business to retract and fix any negative reporting sent to any of the credit bureaus, to add me to their do not call/contact list, to stop calling my phones (both my personal and my business) and to cease any and all activity regarding my supposed debt including mailing me via post, immediately.
Affiliate Asset Solutions, LLC (AAS) acknowledges receipt of this complaint and thanks you for the opportunity to respond. We have attempted to contact you regarding this account. It is AAS policy to verify the consumer we are talking to prior to discussing any debt. This is to protect their confidentiality. I have listened to the 2 calls in question and the consumer was unwilling to provide information that would allow us to verify she was the correct party. In one case she just terminated the call. In the other attempt she stated put me on your do not call list and terminated the call. The longest of the 2 calls lasted 40 seconds and our agents were never rude or used any harsh words. They were professional and tried to explain the need for the consumer to verify her identity. The consumer was sent 2 letters explaining the details of this account which she must have received as our agents never mentioned EPMG on either of the 2 short calls. The letters explain that this debt is for the emergency room physicians' group which is separate from the hospital and bills independently of the hospital. This is not a hospital bill which is why the hospital would not show it on their system. The consumer may have paid the hospital bills bit this bill remains unpaid. EPMG is not a grant program it is Emergency Physicians Medical Group. They provided the consumer services on 12/3/17. We will honor the consumers request to not call her and refer this account back to our client for review.
This company continues to harrass me about a bill I paid a year ago.
Business continues to harass us with phone calls / letters of a debit, even though it's been proven to them the debt was paid long ago to their client
Account_Number: XXXXXXXXXX
Correction to a credit report Leave us alone, retract any negative entries on *** or ***'s credit report(s)
Affiliate Asset Solutions, LLC (AAS) acknowledges receipt of this complaint and thanks you for the opportunity to respond. Our records indicate that this is the first time the consumer has provided us information that she is disputing this balance. We received an email from her on 12/15/18 stating that this was balance due was paid to the original creditor in September of 2017. At that we placed the account on hold and began an investigation. This account was placed with us on 12/4/2018 and we have had no contact with the consumer since that date other than the 12/15/18 email. We did send an initial validation letter to the consumer and have attempted 8 telephone calls however 5 went to voicemail and we were unable to connect on the other 3. These facts do not lead to a conclusion of harassment.
We have researched this claim with our client and they have notified us to close and return this account as being paid prior. There will be no further attempts to contact you regarding this account.
(The consumer indicated he/she ACCEPTED the response from the business.)
While you state that the account is closed, the statement that 12/15/18 was the first time you received information from the consumer stating the account was paid was flat out a falsehood. She sent proof at least 3 other times and was requested by Affiliate Asset Solutions representative to get the money back from the client, and send it to Affiliate. (which was NOT going to happen) She was continually harassed on an account that had long been settled
The statement that the contact in this month, that was the first time we informed them is a LIE. We have proof of at least 3 other times that the information to clear this claim was faxed/emailed to them
As stated in our original response Affiliate Asset Solutions just had this account placed with us 12/4/18. We can only address activity since that date. The consumer may have disputed this account with a different agency prior to 12/4/14. We are not disputing that in any way. We have successfully investigated this matter and had it permanently resolved for the consumer with the original creditor.
This company calls me from a different phone number several times a day. They never tell me what they are collecting & for whom they are collecting. The people are rude & never answer questions. I'm tired of being harassed especially not knowing why they are harassing me.
No further contact by the busi I would like for them to stop blowing up my cellphone. Stop calling me at all!
Affiliate Asset Solutions, LLC (AAS) acknowledges receipt of this complaint and thanks you for the opportunity to respond. We have been attempting to reach the consumer regarding an unpaid medical debt. Due to the confidential nature of this matter more details cannot be shared here. We have sent a letter with those details on the following dates 3/9/17,5/12/17 and 12/9/17. They were sent the address provided at the time of service which differs from the address in this complaint. We have reviewed our call records and show that we have made a total of 27 calls during the period of 3/2/17 through 12/12/18. Only 5 of those calls have been made in December of this year. If the consumer is experiencing excessive telephone calls, they must be originating from somewhere other than us. On 12/12/18 we did contact the consumer, but she was unwilling to verify herself, so we could provide the details and she terminated the call. We will honor the consumers wishes to stop contacting her, however that will not resolve the matter between the consumer and our client. Should the consumer wish more details she can call *** at XXX-XXX-XXXX for more information.
(The consumer indicated he/she DID NOT accept the response from the business.)
I do collections & it illegal to use other people's phone numbers or call from non working numbers.
Affiliate Asset Solutions,LLC (AAS) has already addressed all of the consumers original complaints and agreed to stop contacting her in this matter as she wishes. We have also provided the information to show her original claims were invalid. As an accredited member of the Revdex.com,AAS takes extreme care to conduct its business in compliance with all federal and state regulations. All activity regarding this matter has been in compliance with those regulations.
This business is attempting to collect a fake bill. They have used public information about my hospital stay to create a fake balance and attempted to contact me for over a year. I have spoken to the hospital and my insurance and no balance is due. Why are they are manipulating innocent people's medical records to scam them out of money'! I have been dealing with this for over a year, already filed a complaint, wrote them a letter letting them know the bill was not valid (as they requested) and am ready to end this fraud and harassment.
No further contact by the busi Please leave me alone. Whoever sold this bill to you is illegitimate. I do not owe my insurance or the hospital any money and will not being paying you. Resolve this fake scam bill and discontinue contact.
Affiliate Asset Solutions, LLC (AAS) acknowledges receipt of this complaint and thanks you for the opportunity to respond. AAS prides itself on our compliance with all laws and our ability to conduct business in a professional and courteous way. None of the allegations made against us in this complaint are true. We did receive notification from our client to close and return this account to them prior to our receipt of this complaint. It appears that they are handling this matter with the consumer. The account has been closed in our office and there will be no further attempts to contact the consumer regarding this matter.
(The consumer indicated he/she ACCEPTED the response from the business.)
My complaint is the same or similar to all the complaints I have read on the Revdex.com site about this company's chronic calling for a debt that does not exist. If there is a debt falsely contrived in my name than why are they not providing me with the information? I demand they mail me a statement or be stopped for criminal, nefarious activity which looks to be the 3 years they've been in business since 2015.
They call every day, leave no message and when I called back they refuse to tell me anything about what they are calling for, but ask for all my personal information. This is not only a scam it has to be illegal harassment without willingness to provide the person they are hassassing with information if in fact there is false accusation against the party they are harassing. Why are they nbit being stopped OR made to mail statements of disclosure?
Explanation of Charges Affiliate Asset Solutions, LLC 145 Technology Parkway, Suite 100 Peachtree Corners, GA 30092 Mail me an official statement. Law enforcement to STOP their harrassing calls, and request of personal information WITHOUT providing details.
Thank you for the opportunity to respond to this consumer's concerns. We have contacted the consumer and resolved this matter to their satisfaction. Feel free to contact us for any more information.
(The consumer indicated he/she ACCEPTED the response from the business.)
The company representative that phoned me understood my complaint and extreme concern. He offered to take care of the mistaken identity issue being carried out by his collections organization.
With no collections issue myself, they were calling about someone who had my cell number before me. This person had the debt in collections sought to be addressed. However, becasue their phone rep continued to demand my personal information and would not provide me information for what this was about it was chronically going nowhere.
The gentleman who called to rectify the matter was thorough in recording the problem for the manner in which the collection calls were being done, while informing me that laws keep them from giving out information of other individuals.
Therefore, this remains a concern with the reuse and rebooting of cell phone numbers to leave assaults on a new cell phone user over the potential poor activities of the former cell number user. This issue needs to be addressed.
In the past I've had to change my cell number 3 times for the same reason. My current number is established professionally on business cards and documentations. This is a maddening issue cell phone regulations need to address!
Affiliate has continually called me over a period of months about a $956.00 medical bill from 04/12/2016 which I didn't know I had. I have paid all physicians bills which I have received to date. The first few months the company representatives called, I told them that I needed a written bill by mail to verify it. I finally got a female representative to admitted that the bill had been repeatedly mailed to the wrong address (wrong state). I provided the correct state and after a couple of more months finally received a bill. The bill consisted of an Original Creditor? name which I have not been able to locate and an Original Account number which is also seemingly non existent. I have suffered migraine headaches for about the last three years and have had services at two hospitals in my area. I have checked with both hospitals and the attending physicians and have not been able to verify this bill. In addition, I have had continuous medical insurance since late 2008 and Affiliiate representative, Ty, told me that the bill had never been filed on my insurance. The phone number which Ty calls me from is listed on the internet as SPAM and he can not provided any information which I can use to verify this bill.
Product_Or_Service: Medical Services
Account_Number:
Other (requires explanation) This should not be placed on my Credit Report and if it has it should be removed. I should be provided with enough information to verify this bill and provided with an explaination of why this bill was not filed on my medical insurance. If I can verify the bill and owe it, I am more than willing to pay the amount I owe after an insurance claim has been filed by the provider and my medical insurance company has paid their part of the bill.
Thank you for the opportunity to respond to this consumer's concerns. As stated in her complaint Affiliate Asset Solutions, LLC. had made several attempts to contact the consumer and we did provide a validation notice to her at her correct address once it was provided. These services were for emergency room physician's services provided by Mississippi Physicians, LLP at Mississippi Baptist Medical at*** Unfortunately, we have no control over the call blocking technology this consumer uses that incorrectly labels our calls as spam. Our goal is to help consumers resolve their accounts in an affordable manner and we hope to do that in this case. We will be mailing the consumer the information provided in her original billing statement. Should she wish to provide us with insurance information she can contact us directly via the telephone number provided in the letter. Should she wish to make affordable payments we have several options we can provide based on her financial needs. Affiliate does not report consumer information to any credit reporting agency.
Affiliate is trying to collect debt that I don't think exists, and is not providing details, but rather just demanding that I send them $726.19.
Affiliate is trying to collect debt that I am unaware exists. Not providing any details. Current creditor is *** Partners II. Original creditor was AHN Emergency Group of *** who never contacted me about any debt. I have health insurance. Contacted my health insurance company who said that the claim is baseless and I should ignore. Concerned that it is going to have a negative impact on my credit rating.
Stop trying to collect on baseless debt and contact credit rating companies to let them know that it is a mistake
Thank you for the opportunity to assist the consumer in resolving this matter. Following the consumer's notification, we requested a review of the initial billing, and insurance payments and adjustments. Following that review, our client, the current creditor, has requested that we close the account due to a billing error by the provider.
We do not report to credit reporting bureaus. No information regarding this account has been provided to any credit reporting entity by A
Thank you again for the opportunity to assist the consumer.
9:30pm Lady called my phone mind you this is the 50th time I've been called by these people from several different numbers they keep on insisting that I have a debt in my name when I know for a fact I have zero debt I filed bankruptcy this was part of that. I informed them of this well over a year ago they continuously keep calling me trying to come after me for a 10 year old debt that was already dealt with in court. contacting my lawyer again on this matter. What your company is doing is illegal. Your company is ignoring a judge's order my next step is filing a motion for sanctions for violation of the discharge.
Thank you
Barbara
Received collection letter in the amount of $65.00 with creditor Gadsden Regional Medical Center/Alabama Emergency Physician Partners. I spoke with Gadsden Regional Medical Center and they looked up account and there is a $0.00 balance and could not explain charge and had no knowledge of charge. I asked affiliate to provide documentation as to what the amount was for or service provided, they provided a document showing zero balance on account and an additional charge of $65.00 with no code for service being charged for and no explanation of charge. This is a fishing or scam.
Explanation of Charges Explanation of charges and if cannot provide service being charged for the complete removal of charge and not to be contacted again in reference to it.
Thank you for the opportunity to respond to this consumer's concerns.
The original creditor shown in our initial notification is Alabama Emergency Physician Partners, for professional services rendered at the Gadsden Regional Medical Center ER on the date shown.
The billing detail as provided to the consumer shows that the primary service charge plus a modifier charge. Those charges totaled $1,882.00.
This detail also shows that the charges were submitted to and processed by the consumer's identified insurance provider.
The remaining balance after the consumer's insurance company processed the claim was $65.00.
The consumer would have received an explanation of benefits from their insurance carrier that will substantiate that amount.
The statement sent to the consumer is from the provider's billing system. As the account has been sent to collections, it is deemed a "charge-off" and removed from the active accounts receivable, which is why the current balance shows as zero.
Affiliate Asset Solutions, LLC neither "phishes" nor "scams." Should the consumer wish to resolve this matter we invite them to visit our website at www.affiliateas.com, or to contact the undersigned directly at *** and we will be glad to assist.