Thank you for allowing me to respond to Ms [redacted] 's Complaint First, let me address Ms [redacted] 's contention that the company has not addressed her concerns In November of this year, Ms [redacted] reached out to the company and stated she wanted a refund As it stands, Ms [redacted] has purchased multiple products and services from the company As such, the company responded via email asking her to clarify which service she wanted refunded Ms [redacted] did not respond to the company's emails to her Unfortunately, the Revdex.com's complaints went to my junk file, and I did not see this until today I have discussed the issue, and the company has issued a refund to Ms [redacted] The company believes this will address her concerns and this complaint should be closed Thank you
Thank you for allowing me to respond to Mr [redacted] ' complaint At the time of purchase, Mr [redacted] understood that a monthly charge would apply to gain access to the online material The company, however, desires satisfied clients, and therefore has refunded his purchaseThank you,***
Thank you for allowing me to respond to Ms [redacted] 's complaint I am looking into the matter right nowIn doing so I will request accounting immediately issue a full refund of all monies Ms [redacted] paid Thank you, ***
Affiliate Income has processed Ms***'s refund From my records she filed a complaint with the Revdex.com a day after she called in to request rescission Not a lot of time for the company to respond I am not going to debate the factual accuracy of that statement Its just the information I have in front of me In any event, a dispute about that fact is moot, since the company has processed the refund Thank you, ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, *** ***
Complaint: [redacted] I am rejecting this response because: I have proof that I contacted a representative via email (please see a few of the screenshots of emails I was able to retrieve) several times to cancel the account. Each time they told me to call a Customer Service department number, which I did, but they refused to refund my money every time and just offered to reschedule the class. I insisted I no longer wanted to attend to the class as I never had a chance to use the platforms since they seemed to be defunct or simply not working. Still, no answer from anybody until I wasn't able to get in contact with anybody anymore and continued to just get recorded messages on the phone number provided and inboxes filled with voicemails and not able to receive a call. Nobody. Ever. Answers. Just try calling the Customer Service number they provided in the email. At this point, I just gave up, considering a $1,000 mistake. But after seeing new information on how [redacted] and his companies continue to commit fraud and steal people's money, I decided to move forward more aggressively and get my money back once and for all. I do not accept this this response and I want my money back. Regards, [redacted]
To Whom it May Concern, I have reviewed the information and cannot find a purchase for [redacted] If Ms [redacted] would provide her purchase information we will review further Thanks ***
To Whom it May Concern, After reviewing Mr [redacted] 's information it is evident that he purchased everything offered to him None of the advertisements contain any misleading or inappropriate information Rather, Mr [redacted] voluntarily purchased any and all services offered him To remedy this situation, I have requested a full refund from all purchases which the company was connected with Mr [redacted] should expect this refund on his credit cards in the next few weeks Please let me know if you have any questions Thank you, ***
To Whom it May Concern, I have reviewed the information and cannot find a purchase for [redacted] If Ms [redacted] would provide her purchase information we will review furtherThanks ***
Thank you for allowing me to respond to Ms***'s complaint First and foremost, the company did not steal Ms***'s credit card information Rather on June 14, 2014, Ms [redacted] attended a free ninety (90) minute live training event on marketing online At the event Ms*** had the option to purchase access to an additional three (3) day training The cost for this training is $ [redacted] At the time of her purchase Ms [redacted] was given three (3) business days to cancel her transaction Ms***, did not contact the company within that time period Rather, now she is attempting to obtain her money via the Revdex.com The irony of the situation, is the Company would have issued a refund To resolve this situation the company will refund Ms***'s purchase The refund should take a few day s to process but she should expect it within the next two weeks Please let me know if you have any questions Thank you, ***
Complaint: [redacted] I am rejecting this response because: I have proof that I contacted a representative via email (please see a few of the screenshots of emails I was able to retrieve) several times to cancel the accountEach time they told me to call a Customer Service department number, which I did, but they refused to refund my money every time and just offered to reschedule the classI insisted I no longer wanted to attend to the class as I never had a chance to use the platforms since they seemed to be defunct or simply not workingStill, no answer from anybody until I wasn't able to get in contact with anybody anymore and continued to just get recorded messages on the phone number provided and inboxes filled with voicemails and not able to receive a callNobodyEverAnswersJust try calling the Customer Service number they provided in the email.At this point, I just gave up, considering a $1,mistakeBut after seeing new information on how [redacted] and his companies continue to commit fraud and steal people's money, I decided to move forward more aggressively and get my money back once and for allI do not accept this this response and I want my money back Regards, [redacted]
Thank you for allowing me to respond to Ms [redacted] 's Complaint First, let me address Ms [redacted] 's contention that the company has not addressed her concerns In November of this year, Ms [redacted] reached out to the company and stated she wanted a refund As it stands, Ms [redacted] has purchased multiple products and services from the company As such, the company responded via email asking her to clarify which service she wanted refunded Ms [redacted] did not respond to the company's emails to her Unfortunately, the Revdex.com's complaints went to my junk file, and I did not see this until today I have discussed the issue, and the company has issued a refund to Ms [redacted] The company believes this will address her concerns and this complaint should be closed Thank you
Thank you for allowing me to respond to Mr [redacted] ' complaint At the time of purchase, Mr [redacted] understood that a monthly charge would apply to gain access to the online material The company, however, desires satisfied clients, and therefore has refunded his purchaseThank you,***
Thank you for allowing me to respond to Ms [redacted] 's complaint I am looking into the matter right nowIn doing so I will request accounting immediately issue a full refund of all monies Ms [redacted] paid Thank you, ***
Affiliate Income has processed Ms***'s refund From my records she filed a complaint with the Revdex.com a day after she called in to request rescission Not a lot of time for the company to respond I am not going to debate the factual accuracy of that statement Its just the information I have in front of me In any event, a dispute about that fact is moot, since the company has processed the refund Thank you, ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, *** ***
Complaint: [redacted] I am rejecting this response because: I have proof that I contacted a representative via email (please see a few of the screenshots of emails I was able to retrieve) several times to cancel the account. Each time they told me to call a Customer Service department number, which I did, but they refused to refund my money every time and just offered to reschedule the class. I insisted I no longer wanted to attend to the class as I never had a chance to use the platforms since they seemed to be defunct or simply not working. Still, no answer from anybody until I wasn't able to get in contact with anybody anymore and continued to just get recorded messages on the phone number provided and inboxes filled with voicemails and not able to receive a call. Nobody. Ever. Answers. Just try calling the Customer Service number they provided in the email. At this point, I just gave up, considering a $1,000 mistake. But after seeing new information on how [redacted] and his companies continue to commit fraud and steal people's money, I decided to move forward more aggressively and get my money back once and for all. I do not accept this this response and I want my money back. Regards, [redacted]
To Whom it May Concern, I have reviewed the information and cannot find a purchase for [redacted] If Ms [redacted] would provide her purchase information we will review further Thanks ***
To Whom it May Concern, After reviewing Mr [redacted] 's information it is evident that he purchased everything offered to him None of the advertisements contain any misleading or inappropriate information Rather, Mr [redacted] voluntarily purchased any and all services offered him To remedy this situation, I have requested a full refund from all purchases which the company was connected with Mr [redacted] should expect this refund on his credit cards in the next few weeks Please let me know if you have any questions Thank you, ***
To Whom it May Concern, I have reviewed the information and cannot find a purchase for [redacted] If Ms [redacted] would provide her purchase information we will review furtherThanks ***
Thank you for allowing me to respond to Ms***'s complaint First and foremost, the company did not steal Ms***'s credit card information Rather on June 14, 2014, Ms [redacted] attended a free ninety (90) minute live training event on marketing online At the event Ms*** had the option to purchase access to an additional three (3) day training The cost for this training is $ [redacted] At the time of her purchase Ms [redacted] was given three (3) business days to cancel her transaction Ms***, did not contact the company within that time period Rather, now she is attempting to obtain her money via the Revdex.com The irony of the situation, is the Company would have issued a refund To resolve this situation the company will refund Ms***'s purchase The refund should take a few day s to process but she should expect it within the next two weeks Please let me know if you have any questions Thank you, ***
Complaint: [redacted] I am rejecting this response because: I have proof that I contacted a representative via email (please see a few of the screenshots of emails I was able to retrieve) several times to cancel the accountEach time they told me to call a Customer Service department number, which I did, but they refused to refund my money every time and just offered to reschedule the classI insisted I no longer wanted to attend to the class as I never had a chance to use the platforms since they seemed to be defunct or simply not workingStill, no answer from anybody until I wasn't able to get in contact with anybody anymore and continued to just get recorded messages on the phone number provided and inboxes filled with voicemails and not able to receive a callNobodyEverAnswersJust try calling the Customer Service number they provided in the email.At this point, I just gave up, considering a $1,mistakeBut after seeing new information on how [redacted] and his companies continue to commit fraud and steal people's money, I decided to move forward more aggressively and get my money back once and for allI do not accept this this response and I want my money back Regards, [redacted]