Affiliated Acceptance Corporation

Initial Business Response / [redacted] (1000, 5, 2015/10/13) */ Customer signed a one year membership on April 30, agreeing to make monthly payments of The customer made the monthly payments in May through November 2013, then no further payments were madeThe customer went into collectionsThere are payments of the original agreed to balance due to close the account as well as fees now dueThe facility did change ownership, however the customer account was in collections at the time of the ownership change and the balance remains due and payableThe customer will need to contact AAC to set up payment arrangements on the balanceThank you for your mediation

Customer signed an agreement with [redacted] agreeing to make monthly payments of $The agreement was assigned to Affiliated Acceptance as of July 20, The customer first payment on the agreement was due on July 25, 2016, the billing information provided on with the agreement was invalid and no payments have been madeStatements have been sent to the customer requesting payment The account is now past due for July and August paymentsPlease have the customer contact our offices to set up arrangements to bring the account current Thank you for your mediation

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that I will accept their terms to close the account for the $balance due, but that I will not be able to pay the amount until the end of FebruaryIf this is satisfactory and AAC will not charge me anymore late fees, I will accept this as a final resolution, $payment by the end of February and close my accountPlease let me know if they accept this resolution.
*** ***

Complaint: ***
I am rejecting this response because: I belive that the contract is invalid due to the fact that I was under the impression I was signing up for akido and Tae Kwon do classes(as stated on the contract), Only to find out later that charles harris is only offering karate classes( that of which is not stated anywhere on the contract)I feel do to these circumstances I shold be released from the contract.
Sincerely,
*** ***

Initial Business Response /* (1000, 10, 2015/12/30) */
Customer signed agreement with Brazilian Top Team in June The agreement was for a one year agreement with an automatic renewal, of which renewal cancellable with a day written noticeThe customer sent in request to cancel the
renewal on October 26, A last payment date was set on the account for the November paymentThe customer initiated a stop payment on the October draft and was not drafted for the November paymentThe account has now closed from our service program due to the delinquencyNo further pursuit of balance will be made by Affiliated Acceptance CorporationThanks for your mediation

As previously stated, customer signed agreement with *** *** *** Incon 6/24/16, agreeing to make monthly payments of $beginning 7/15/2016. The customer made payments on the account for the month of July through OctoberOn November 15, the customer contacted our office wanting to cancel due to relocationThe customer was advised of the procedure for cancellation which includes support of the relocation and a day written noticeThe support was received on November 16, 2016. The support was then reviewed and acceptedAt that time a final payment date set on the account for December 15, payment. The customer will owe the November and December payments in order to cancel per the procedures for relocation cancelAffiliated Acceptance Corporation did not at any time indicate that they owned the account, we uphold the terms and conditions of the agreementThe customer is required to follow the terms and conditions of the agreementOnce the payments for November and December have been made as previously stated the account will closeAgain please have the customer contact our offices to set up payment arrangementsThank you for your mediation

see attached

Customer signed agreement with *** *** *** Incon 6/24/16, agreeing to make monthly payments of $beginning 7/15/2016. The customer made payments on the account for the month of July through OctoberOn November 15, the customer contacted our office wanting to cancel due
to relocationThe customer was advised of the procedure for cancellation which includes support of the relocation and a day written noticeThe support was received on November 16, 2016. The support was then reviewed and acceptedThere was then a final payment date set on the account for December 15, payment. The customer will owe the November and December payments in order to cancel per the procedures for relocation cancelPlease have the customer contact our offices to set up payment arrangementsThank you for your mediation

Customer signed an agreement with *** *** on 2/03/15. The agreement for monthly payments of $then an auto renewal that began in February 2016. To cancel the renewal portion of the agreement the customer was to provide a day written notice to AAC or ***
***. The customer sent support of the request being sent on 06/03/16. the next due date of 07/03/was on the 30th day and therefore due for the account to cancel. The customer made the scheduled payment for 07/03/and the account closed. The customer is not due a refund. Account is closed from our service program. Thank you for your mediation

Initial Business Response /* (1000, 26, 2015/10/14) */
Customer signed two year agreement with Red Fitness 24/Facility has limited hours at this time but is not closed, therefore payments continued to be dueCancellation was possible by customer sending written requestCustomer did not send
request therefore account was still activeAAC will be using this correspondence as the customer request to cancel and will cancel today, 10/14/with nothing further dueAll previous payments made on the account were due and no refund will be issuedThank you for your mediation

The customer has an agreement with JJ TaekwondoThe agreement is for monthly payments of $which began drafting on August 26, 2016, the September draft was returned and the customer was sent a return letterThe customer called in on October 11, and set up a onetime payment to bring
the account currentThe customer was offered verbally a confirmation number of the payment, however she did not want to take the confirmation verbally and requested it in writingUnfortunately we do not have any way to send the confirmation via writing at this time, the customer was upset by thisWe did however send the customer a letter that the payment was being processed and once processed the account would be currentAnd another that the account was current and in good standing once the payment had processed to the accountWhen we spoke to the customer the next day she was satisfied with the resolve and letters sentThank you for your mediation

Customer signed agreement with *** *** *** in December 2014, agreeing to make monthly payments of $The account also had an auto renewal that went into effect December In order to cancel the auto renewal the customer would need to give *** *** *** a day written
noticeWhile Affiliated Acceptance Corporation cannot say for positive the customer did not contact *** *** *** in reference to the account, she did not contact our offices for instructionsThe account was closed from our service program due to delinquency on May 27,and was returned to *** *** *** to pursue balanceThe customer would need to contact *** *** *** to resolveThank you for your mediation

Initial Business Response /* (1000, 7, 2015/08/05) */
Customer signed a one year agreement with *** *** in February The agreement had an automatic renewal which took effect when the term of the agreement was completedIn order to cancel the renewal the procedure was to submit a day
written noticeThe customer sent the written request on June 26, A last payment date of July 1, was set at that timeThe customer has not made the July payment as of today's dateOnce the July payment has been made the account will close from our service programPlease have customer contact our offices to set up arrangements for the July paymentThank you for your mediation

Initial Business Response /* (1000, 16, 2015/11/23) */
Customer signed agreement with *** USA in October The customer agreed to a one year term with automatic renewalThe customer made all payments in the initial term of the accountThe account then went into renewal in
October and the customer issued a chargeback on the October paymentAny cancellation of accounts was to be done through ***On November 13, 2015, *** cancelled the account from our service programNo further pursuit of balance will be made by AACThanks for your mediation

Customer signed agreement with *** *** Tae Kwon Do and Aikido on 10/1/2016, agreeing to make monthly payments of $beginning 11/01/2016. The customer did not make any payments on the account. The only cancellation provided on the agreement were for either the day
rescission, Relocation Cancel, or Medical Cancel. The customer did not exercise any of the optionsThe customer sent letter by US mail to our offices that is identical to the complaint to the Revdex.comPer the customer wishes we have marked the account as no contact per FDCPA provisionsThe account however remains active and due payable as the customer did not follow proper cancellation procedures and services have been available for usePlease have the customer contact our offices to set up payment arrangementsThank you for your mediation

Customer signed an agreement with *** ***The initial term of the account was for three months then an automatic renewal became effective as of January 6, In order to cancel the automatic renewal a day written notice was requiredThe customer sent the written request in
on February 6, The request was processed and the account was cancelled with the final payment on February 6, The account is closed from our service program at this time, but no refund is due as the customer did have to follow procedure for cancellation to occur Thank you for your mediation

Customer had a membership with *** ***, DBA: *** *** ***, which was signed in April 2017. The agreement was assigned to our service program as of July 2017. AAC was instructed to collect one payment of $beginning on July 27, and two more of $each (August
and September 27), once this initial term was paid the account was to go into a month to month renewal at $per month, which the agreement states that the customer must provide a 60-day written notice to close. The customer made payments in August and September totaling $then no further payments were made until February The customer was past due for the August through January payments when he contacted our offices in January to inquire on the account On February 5, the customer made a payment of $which paid for the August and September payments and $applied to the October payment. The customer’s due date was moved out to December to accommodate a request customer made for a freeze/hold on the accountThe customer did not request cancellation until February 13, and a last payment date has been set on the account for the March payment per the 60-day written notice requiredPlease have the customer contact our offices to set up payment arrangementsThank you for your mediation

Initial Business Response /* (1000, 10, 2015/09/15) */
Customer signed a one year agreement with Academy of Self Defense on 01/03/agreeing to make monthly payments of $The customer did not provide drafting information on the accountThe customer did not make any payments on the
accountPer company procedure in order for AAC to send customer a copy of the agreement they would need to send over written request with signatureIf customer would like to mail or fax the request to our offices we would be happy to complyThe customer needs to contact our offices to set up payment arrangementsThank you for your mediation

Customer signed an agreement with [redacted].  The agreement was for 25 monthly payments of $157.22.  The customer made payments from September 2014 through  October 2015 when the account was put on freeze for one year.  The customer came off freeze for the October...

2016 payment, payment was drafted, but the customer issued a charge back through their credit card company. [redacted] has agreed to cancel the account once the October 2016 payment has been made.  Please have the customer contact our offices and set up arrangements to pay the balance on the account to close.  Thank you for your mediation.

Initial Business Response /* (1000, 7, 2015/08/28) */
Customer signed agreement with [redacted] in April 2014. Once the initial 12 month term was complete the customer went into renewal. In order to close the account the customer was required to send in a 30 day written...

notice. The customer sent in the written notice to close the account on August 12, 2015. The account was cancelled with a final payment on August 15, 2015. No further payments will be due. Thanks for your mediation.