Initial Business Response /* (1000, 5, 2016/07/22) */
We are responding to complaint regarding a delayed refund. We are sorry that you felt it was not returned in a timely manor. We typically process refunds at the beginning of each month. Sometimes this process can take longer. Due to the...
holiday, July refunds were not available till 7/11/16. Our bank records do show that the refund was cashed by you on 7/11/16.
Initial Consumer Rebuttal /* (3000, 8, 2016/07/26) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Yes, I finally recieved the refund, maybe this company should inform it's staff on their refund procedures. I was told by the receptionist that refunds are issued at the END of each month.
Final Consumer Response /* (2000, 9, 2016/07/27) */
Initial Business Response /* (1000, 5, 2016/07/22) */
We are responding to complaint regarding a delayed refund. We are sorry that you felt it was not returned in a timely manor. We typically process refunds at the beginning of each month. Sometimes this process can take longer. Due to the...
holiday, July refunds were not available till 7/11/16. Our bank records do show that the refund was cashed by you on 7/11/16.
Initial Consumer Rebuttal /* (3000, 8, 2016/07/26) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Yes, I finally recieved the refund, maybe this company should inform it's staff on their refund procedures. I was told by the receptionist that refunds are issued at the END of each month.
Final Consumer Response /* (2000, 9, 2016/07/27) */