Initial Business Response / [redacted] (1000, 5, 2016/07/22) */ We are responding to complaint regarding a delayed refundWe are sorry that you felt it was not returned in a timely manorWe typically process refunds at the beginning of each monthSometimes this process can take longerDue to the holiday, July refunds were not available till 7/11/Our bank records do show that the refund was cashed by you on 7/11/ Initial Consumer Rebuttal / [redacted] (3000, 8, 2016/07/26) */ (The consumer indicated he/she DID NOT accept the response from the business.) Yes, I finally recieved the refund, maybe this company should inform it's staff on their refund proceduresI was told by the receptionist that refunds are issued at the END of each month Final Consumer Response / [redacted] (2000, 9, 2016/07/27) */
Initial Business Response / [redacted] (1000, 5, 2016/07/22) */ We are responding to complaint regarding a delayed refundWe are sorry that you felt it was not returned in a timely manorWe typically process refunds at the beginning of each monthSometimes this process can take longerDue to the holiday, July refunds were not available till 7/11/Our bank records do show that the refund was cashed by you on 7/11/ Initial Consumer Rebuttal / [redacted] (3000, 8, 2016/07/26) */ (The consumer indicated he/she DID NOT accept the response from the business.) Yes, I finally recieved the refund, maybe this company should inform it's staff on their refund proceduresI was told by the receptionist that refunds are issued at the END of each month Final Consumer Response / [redacted] (2000, 9, 2016/07/27) */