Affordable Air Conditioning & Heating Inc

Initial Business Response /* (1000, 8, 2015/11/09) */
We have tried a few different options on his heating system he was looking for a motion sensor to turn the heat on when customers come into his showroomWe have installed them and a second thermostat to keep the room at a certain stepping the
motion sensors are picking up people but the room gets too warm as a resultMy recommendation would be to remove motion sensors and use a thermostat that senses motion and learns a pattern of when to turn on and keep the room a bit warmerI am open to switching the thermostat out with this style or refunding him the 1,he asked for
Initial Consumer Rebuttal /* (2000, 10, 2015/11/16) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I would like to receive the $refund offered by Affordable Heat & AirI believe this refund should be sent in a timely mannerBusiness days
Final Consumer Response /* (4200, 19, 2016/01/06) */
As of 1/4/I have not heard from Affordable Air & Heat and I have not received the $he agreed to pay
Thank You
***
***copied and pasted from email