Affordable ATV's

We had purchased a ice bear q6. We called several times in the days leading up to the purchase to make sure they had them in stock, receiving assurances every time, but they were indeed in stock just only in Black which was acceptable. So we placed our order, even verifying once again afterwards that they were indeed in stock. So here we are almost a week later, and we receive a phone call. They're not in stock and it will be 4 to 6 weeks. Wtf? After all the phone conversations and even chatting online? All the sudden they're not in stock? So either your sales people have no brains, or you just run a bad business. Now we have to wait God knows how long for the refund before we can search elsewhere. Absolutely wasting our time, which we didn't want which is why we called several times to make sure they were in stock. I will be keeping an eye on the website. Because I suspect, that they are just doing another price hike. And if I see that that is the case, you better believe I will be turning them in for that.

I purchased a moped from this company this Saturday on February 8, 2020. It's a 2019 Wyn-50 qt8. When I got it off the trailer, it shut off. It has warranty--of one year with the factory. I called and the person said it might be the battery, but the battery is fine, I think it is the fuel line. I was told I needed to fix it on my own. When I bought it at the dealership I wasn't able test drive it, there was no gas in it, but they assured me that it ran. I paid $847.00--in cash and I have a receipt.

March of 2019 a 4-Wheeler (ATV VIN # L9NCFTJ4K1023895) was purchased for $799.00 from Affordable ATVs in Columbia, MO.

June 7, 2019 the sales tax and penalty fees for titling was paid.

June 27, 2019 we received a letter from Missouri Depart. of Revenue stating that "... Our records indicate the seller is not a registered dealer. Therefore, he must make application for title and pay all applicable fees and taxes before selling the unit to you... Please contact the seller and instruct him to take the enclosed title application, ownership document, and a copy of this letter to his local office. Once the seller has received a title in his name, he must assign it over to you."

July 5, 2019 the letter was taken to Affordable ATVs and dropped off with and discussed the issue with ***. She reported that she was the only person there and it would be difficult for her to go handle it and it wasn't her fault that "the state" didn't process her renewal license quickly enough before it expired, but she'd try to handle it.

1/10/2020 we returned to the Missouri Depart of Revenue to inquire status of the title. The Depart of Revenue reported that the title had been issued to Affordable ATVs in September 2019.

1/11/2020 we went to Affordable ATVs in Columbia and *** reported that "she put the title in the mail to us two weeks ago and it must be lost in the mail."

We purchased a brand new 4-wheeler for our son on November 30, 2018 for a Christmas gift, which of course was presented on December 25, 2018. The 4-wheeler initially ran fine, he rode it a few times before we left and we took it with us so he could show family. He rode it a few times after that in January (due to weather was not able to ride much) but then it started to not work properly. The 4-wheeler now will not turn on at all. I contacted the business around in the middle of January as there was a 6 month warranty on parts. I spoke with *** (the owner) who asked various questions and came to the conclusion that it was the carburetor. She said she would get it ordered and we could pick it up in a week. The first part came in and we picked it up but it did not fix the issue and the 4-wheeler would not run at all after changing the part. I spoke with *** again, sent her videos, she concluded that it was a different part and would get it ordered and said it should take roughly a week. After a few weeks and nothing back, I asked about the part but it still had not been ordered or came in. I checked in at least one more time and finally after almost 3 months it came in and she said she would ship it to us. The first package never arrived. I contacted her to let her know we didn't receive the package, so she mailed a new one. We received the package and my husband went to put the part on, only to find out it had the wrong end on the wiring so it would not work. I texted pictures to *** showing her the issue and asked what we needed to do now. She said she would order a new part. I asked when we could expect this part to come in. I received "Idk". I waited about 2 weeks to get a status update (which was today, 6/11/19) to which I received "Not yet." While waiting for the second part to come in, I called *** on the phone and asked her about the part and told her we would just bring the 4-wheeler to her so that her company could fix it and we would just pay to get it running again. She informed me that the person she hires to fix 4-wheelers did not have any availability for 3 weeks and that he did not want 4-wheelers in the shop if he didn't have the parts to fix them and were not being worked on that week. However, it does not appear that anyone has a clue what the problem is or how to get the 4-wheeler running again. Now it is June and the 6-month warranty is gone, the 4-wheeler still does not work. It has literally been sitting the basement for 5 months now and we spent $900 to buy this "brand new" product because it had a warranty and should have worked or been fixed.

Very bad experience. I ordered a small atv on a Friday paid for it when I ordered. I was told it would be here Saturday (in a week) everyday from them on I was told it was being pushed back a free more days. Then I told they just needed to assemble it. Then I was told that it didn’t even get shipped. Now after more than two weeks I ask for my money to be returned only for her to send me a credit invoice that shows she didn’t even order the right atv in the first place.

I tried to purchase a utility trailer from Affordable ATV’s an paid them $1360.00 an then two days later they tell me they don’t have that model anymore an that it’d be for a 2019 trailer for $1900. She said she could refund it an I told her yes. I waited 7-10 business days an text them to find out when they sent it back an Gr no response. So I texted them 1hr later saying that the bank suggests that we file a dispute. As soon as I sent that out they texted me back right away saying they are having issues with their account an trying to straighten it out.

We purchased a brand new Go Cart from *** at Affordable Atv's in Columbia, Missouri. Before we left with it I pointed out to her that the wheel was leaning in--she said it was supposed to be like that for safety reasons and the motor stalled trying to get it loaded on the trailer. The brand new Go Cart broke within 5 minutes of riding it. The front wheel had a grinding it was a bearing that had to be replaced in which my husband did the following day after going to the local auto parts store. Once he got it going again, the chain had to be adjusted because it was jumping the sprocket. Got it going again and then the idle had to be adjusted because it wouldn't stay running. Then when my son was riding it the rear tire and wheel came off! *** admitted in a text that the studs are not long enough and they had the issue before. A tire coming off of a vehicle that goes 30 MPH is a pretty big deal to me. She said in a text that it was very unlikely he would have injured going that speed. Scary...My 12 year old that was riding could have been injured. We paid extra to buy from her store because she told us we would be able to take care of the warranty and service with her. She had her company send us parts. We got only part of them today. They are USED and half of them are wrong. This was suppose to be a brand new go cart. My 12 year old son spent his entire summer working to save enough money to buy this go cart that is in no way SAFE! The commander go cart should NOT be sold it is not safe and it could put the occupant in DANGER. I find it alarming that a business is willing to sell unsafe vehicles with little or no concern for safety.

I bought a UTV from this company on 5/22/18 and it was delivered on 5/24. I paid $6024 for it. I had it for a week and a half and I realized that it had some issues. It was out of alignment, it had a faulty computer and it would beep like it was out of gas and it wasn't, the battery wouldn't hold a charge, the steering wheel is upside down, the passenger side door wouldn't latch properly and they didn't install the windshield that we agreed upon. I contacted this company and they told me they couldn't take it back but they could come and get it and fix it. They didn't show up to pick it up until 7/7. They have had it now for six weeks. Three weeks ago and it was still out of alignment. They claim the battery was keeping a charge and it doesn't. They have it back and I haven't heard from them since.

I purchased a 2017 ATV from affordable atvs on 12/23/2017. After actually ordering a different one, but *** called and told me the one I ordered did not come in but I could by this other one she had. I ask her if it was the same as the orginal one I ordered she said yes. At this same time she tried to get me to buy a different one that was an additional $200.00. I have all the text messages from her during this entire purchase. The one I purchased from them was suppose to be black the one I received was orange. I explained to her how important it was for me to have this by Christmas for my 12 year old son. They did not get it done until 4pm on the 23rd. Since I was suppose to pick it up a week before that but she did not have one for me to pick up. I had to send my aunt to pick it up. Christmas came we gave it to our son. It was very cold and we were unable to start it. I thought it might be because it was so cold. A couple months past and it had started to warm up a bit. So we tried again to start it and were unsuccessful. I didn’t know what we were doing wrong so I took to a machinic shop in town where we live. The mechanic worked on it and said he had a hard time getting it going and keeping it running. He told me it was a poorly made go kart. We took it home and my son rode it that day for a couple hours and the muffler feel off. We took it back to the Machanic a week or two later to put the muffler back on. We took it back home. It didn’t start again. Called Machinic. He said he would take it back that it was ridiculous to have this many problems with a brand new go kart. Two weeks ago I loaded the go kart and hauled by to Columbia to find out they are closed on Mondays. My faiult . So here we are almost 6 months after I paid 1311.21 for a go kart that doesn’t work and only had a 3 month parts and engine warranty. Last my bill of sale says she sold me a 125cc which is what she claimed I was buying the whole time. Because she talked me into buying a 125cc for 1311.21 She said a 110cc for a 1000.00 would be to small for my 12 year old. But my title says the go kart is a 110cc.

I bought an atv a little over a week ago on a Sunday. There is no place to test drive on the site. I got it home and realized it had a solid rear axle which meand it takes a large turning space to make a turn. I had concerns for my grandchildren that would ride it because it goes up to 30 miles per hour and this would prevent it from turning on gravel or pavement, it would turn over. I called and asked if I could trade it in for a golf cart. I got no return call so I finally just brought the atv in, today and asked about a golf cart that was on display. Each time we discussed the golf cart the price would go up. I was told the price on the displayed golf cart was without all of the extras. I asked why they had the price on it if it was not accurate. I explained that I was willing to write a check for the difference but the price went from $3,500 difference to $4,200 difference and then she said the trade in value was $800 less than what I purchased it for because now it was used but I drove it less than 20 miles. It had more than 5 miles on it when I got it. Since we could not come to an agreement I asked to just return the atv and asked for my money back. I left the atv with them and I was told that she and her partner would have to check with the finance company.

We purchased two four wheelers from Affordable ATVs in December as Christmas gifts for our children. Due to the below freezing temperatures in January, our kids were not able to ride the four wheelers. In February, they were finally able to ride, and maybe put 4 hours on at the most, before we realized in late February/early March that they frame on my son's four wheeler was broken in 3 different spots. IF my son was rough with the four wheeler and jumping, I get it. HOWEVER, he was 8years old, only one who rode it, rode on flat ground, barely put any speed on it, and road for about 4 hours or less. There is no reason for the frame to break. When contacting the owner, it took weeks for her return our phone call. ***, the owner told us she had been trying to get ahold of the manufacturer in Texas and that we needed to contact them. We did that, and they said they don't deal with customers, they have to deal with the owner. Come to find out the owner never really did call them! We called ATV, ***, back again and she said she would call them. Almost 2 months later, and she gets back to us today stating that we would have to buy a new frame at $95. We responded with that is fine, but you all need to put it on. She said, no that we had to pay $40 an hour. First, this has nothing to do with something we did, but were willing to pay for a new frame just so we have a 4 wheeler that works. 2) if you look at their reviews, they have paid for others parts that have failed on their 4 wheelers, but never offered that to us. We have been more than patient, we should not have to pay for either of the areas to fix, but were willing to work with her.

I purchased an ATV from this business in November 2017 and within 3 weeks of the purchase the transmission went out. On Dec 2 I took the ATV to the business as it had a 3 month warranty and the ATV has been at the business since. Supposedly they have sent the motor off to a manufacturer in *** and I was told 5 days and they should have it back but since then I have not received any info indicating it has been repaired. It took 2 weeks for them to get the motor out of the ATV then I was told it would cost $25 to ship there and $50 to ship back. I was asked to pay these amounts up front but I insisted payment be made when the job has been completed. I just recently received confirmation that they needed the money to ship it out so the motor has been sitting for 2 months. I have been patient regarding the process but this has gone on for too long. I don't even have the ATV's title yet.

I put an ATV on layaway with $600 down. Due to financial issues I couldn't put anymore money on it. I called and talked to *** about a refund. She said she could refund all of my money except for $100 which is non refundable. She asked me to send a picture textt of my receipt. Since then I haven't be able to get ahold of her again.