Affordable Dentures & Implants - Erie, P.C

Tell usPatient [redacted] was seen in our practice on 10/30/for dental servicesShe purchased a New Denture Wearer (NDWP) Full UltimateFit-UThe amount billed to Ms [redacted] ’s CareCredit account on 10/30/was $See patient’s ledger for detailed statement of services rendered in documents attachedThis was obtained by accessing the patient’s electronic fileThe practice is now closed and we are not able to attach the signed copy of the sales draft.According to the dispute form the patient never received her denture and wants a full refundAfter reviewing what records we have access to the patient received immediate extractions at a reduced rate of $each for a total charge of $The extractions are a non-refundable procedure and therefore $575? would be total allowable chargeback amount ($?" $= $575)The patient had numerous adjustments made to her temporary denture at No Charge as they were included in the NDWPShe downgraded her package from the UltimateFit to the economy denture and received a refund of $The patient came in to get her finals and they didn’t fitThe patient is unable to travel the distance required to go to another practiceThe closest practice is over an hour away? Our office is requesting that this dispute does not result in a full chargeback because the extractions that were done are non-refundable*Please also note that a Care Credit application was requested to send with all documentation;however, the patient had an existing Care Credit account.? Care Credit has accepted our request and has closed this casewhy here