Affordable Fence Company

Complaint: [redacted] I am rejecting this response because: [redacted] 's description of the events is almost entirely inaccurate To address the main points I will begin with his claim regarding the style of the fence On the day of the installation, I was unwilling to giver consent to install the product [redacted] described to me personally I remarked that it was not the type or style fence that I had discussed with the estimator At that time, [redacted] pointed to another fence across the street as an accurate representation of the product she was describing to me For the record, the fence across the street is almost entirely welded from fence post to fence post, the few sections which are not welded are joined by very robust machine screws I had viewed this fence earlier in the week while I was looking at different styles for installation The fence installed by the Affordable fence Company joins all sections of fence via a bolt and strap system I only consented to install their fence under [redacted] 's personal assurance that the fence installed would look just like the neighboring fence except for the absence of the second lower ornament railing.Regarding the conversation with [redacted] 's estimator, this is a complete fabrication The estimator barely said more than "uh-huh" a few times during our 90-second exchange I pointed out the neighbor's fence (fully welded); at no time didn't [redacted] 's representative ever indicate that the Affordable Fence Company did not install or manufacture fully welded fences At the day of installation I was expecting a fully welded custom fence.Overall, [redacted] 's approach to gaining my consent to install the fence was misleading Despite specifically saying 'no' the the product she described, she sought to install their product by convincing me that their product closely resembled a physical example I had examined At feet, yes the two fences would look similar but the same could be said for a [redacted] resembling an [redacted] sedan [redacted] did not deliver the level of quality and construction she ultimately described to meAlso for the record, [redacted] is my wife and we have been married for almost four years Sincerely, [redacted]