Affordable Home Services

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I never seen the difference in how the car was performing from day one of the problem, I took my car in because it was pulling and that's what I expected to have fixed, I addressed this issue many times with the mechanic I was never told the car was pulling because of the speed sensor, in fact mechanic told me to take car back to [redacted] were I had serviced my vehicle and was advised by [redacted] the mechanic at [redacted] to go back to [redacted] and tell the people at [redacted] *** that my car started pulling after they did the services (something I never did) and that they would replaced my transmission, witch I found very unprofessional and in in fact the supports in my motor are messed up from the car pulling so hard now, I was never told it was something else "Speed sensors" until now, it is true that code is on which is why I am using the bus at this momentI did have motor timing belt replaced in [redacted] were they only fix the timing belt not the Transmission, I have very reliable sources that did computer diagnosed to my vehicle were the same code TCM kept coming back and that would explain the car pullingif the pulling was because of speed sensor he should have addressed that in the first place so that I could take care of it then another thing I find suspicious is that beginning [redacted] said he would have to order the TCM part from [redacted] and now he says he obtained the part from ***? I do not want to take my car back ever to that business ever again Regards, [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I never seen the difference in how the car was performing from day one of the problem, I took my car in because it was pulling and that's what I expected to have fixed, I addressed  this issue many times with the mechanic  I was never told the car was pulling because of the speed sensor,  in fact mechanic told me to take car back to [redacted] were I had serviced my vehicle  and was advised by [redacted] the mechanic at [redacted] to go back to [redacted] and tell the people at [redacted] that my car started pulling after they did the services (something I never did) and that they would replaced my transmission,  witch I found very unprofessional and in in fact the supports in my motor are messed up from the car pulling so hard now,  I was never told it was something else  "Speed sensors" until now, it is true that code is on which is why I am using the bus at this moment. I did have motor timing belt replaced in [redacted] were they only fix the timing belt not the Transmission, I have very reliable sources that did computer diagnosed to my vehicle were the same code TCM kept coming back and that would explain the car pulling. if the pulling was because of speed sensor he should have addressed that in the first place so that I could take care of it then.  another thing I find suspicious is that  beginning [redacted] said he would have to order the TCM part from [redacted] and now he says he obtained the part from [redacted]? I do not want to take my car back ever to that business ever again.    Regards,[redacted]

Customer came in for repair of the TCM. The TCM was replace we have a copy of the purchase receipt with the vin on the paperwork from [redacted]. She was also told that she needs other work done to the vehicle (wheel speed sensor). That is the code that is showing now. She claims that she went to [redacted]...

and they diagnosed the problem and told her that she had a TCM problem again. We called [redacted] and they do not show that that car has ever been in the any of the [redacted] service departments in **. The customer has had the vehicle at all different shops in [redacted] and ** and I believe she is not receiving reliable information. Also the claims of taking it to [redacted] are suspect. We will look at her car again free of charge to rediagnose her problem for additional repairs. The customer needs to contact us and schedule an appointment.

[redacted] receipt. Proof of repair.