Affordable Homes, Inc.

When contacted about some shingles needing repaired after a very strong wind storm I advised them to contact their insurance company - act of God.  Evidentially their insurance company does not stand behind them as they denied their claim.  When they informed me they were denied I did...

contact our carpenders who has over thirty years experience and he went the next morning to look at what needed to be repaired on the roof. He offered to make the repairs on the next day warm enough which was two days later on a Sunday.  But the home owners called and said they had a friend look at it and he wanted an amount equal to about $1,250 per bundle to fix it.  I refused, we offered to make the repairs but if they want to hire their own repairmen that is their decision.  The issue with some vinyl tiles being loose has been reported to the manufacturer several times over the past year. I also am annoyed at the manufacturer for not having taken care of this issue.  I will contact them again over this matter.

We sent a repairman to the home and offered to repair the shingles but were declined by the customer.  The shingles were nailed four nails across in proper alignment.The issue with some loose vinyl tile flooring has been reported to the manufacturer and I supplied the customer with the contact information for the service department of the manufacturer.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.The insurance paid for the damages due to wind but will not pay for the damage due to being installed wrong. I have a certified letter from the insurance company and also a phone number available for them to be contacted at any time. As for the floor I have never heard of a company not getting back in touch with a another company they do business with after 6+ months of trying to contact them.
Regards,
[redacted]