Affordable Legal Aid

I am rejecting this response because: I'm sorry to say that she is not telling the truth and she ( the business) never advised me to seek an attorney's advise, the business filed one paper only which she paid $onlyThe business told me she will be at my service till I'm divorced but as you are aware from my original complaint that after she pocketed my money then told never to call her office again or she will get me arrested by the police, also the only paper I got from her was the paper she filed at the court house and paid $As you can see my case is not over yet and I should get my refund because she did not do what she promised me to doThanks for your time and help in this matter

Review: Legal services not properly used it was for a court hearing for a divorce and they didn't file until over 6 months later and my case got put in default so I want a refund of my money had to go to the family court and refile fill out all the paperwork myself which was paid for $600 to them to fill all the paperwork outDesired Settlement: I want my $600 back that I paid them for services I never got

Business

Response:

I received your telephone call Friday, August 8, 2014 regarding

a complaint from client. This is the first time I have ever heard

from Revdex.com in 26 years I have been in business. I strive for excellence

in my job and always do whatever I can to help clients with their

legal documents.

Client contracted us to help him with a response to a dissolution

filed by his wife in San Joaquin County on October 14, 2013.

client made payments to us until he paid it in full on February

4, 2014. Upon receipt of payment in full, we prepared all of client's

legal documents. We mailed them to him on February 13, 2014. When

we did not receive them back immediately, we call client several

times to ask him to sign and return them to our office. He said he was

going to go to the PO Box and take care of it. We received his

signed documents on March 7, 2014. (He signed them 3/3/14).

We then filed them at San Joaquin Superior Court as contracted to do.

They were returned by the Clerk stating that his wife had taken a default

and therefore no documents on client's behalf could be filed.

I immediately called client. I told him we charged $350 to do a Courtdate

he said he just didn't have the money. He was very nice and sincere

I realized he truly didn't have the money, as he did take 5 months to

pay off his initial work contracted. Only a Courtdate would request

the Court to set aside the default and also address his division of

community assets and debts at this point. I did the Courtdate without

charge to the client, (I guess no good deed goes unpunished) He

never said thank you or even acknowledged us doing work for him

without charge. I mailed all Court documents to him and he got her

served and filed his own proof of service. He went to Court and

I never heard from him again until he called afterwards and said we

hadn't done anything for him.

This, of course, is a completely untrue. We did everything he

contracted us to do and so much more without charging him.

I believe what happened is that the Judge did, in fact, set as the

default as per our requet in his free Court date. Then instead

of client calling our office, he went to the Court clerk and filed

his own documents. We already had all documents done and signed

by client, he just failed to communicate with us. Either he was very

confused and/or just forgot (didn't realize) he already had all work required

by Court was done for him by our office.

I tried to explain all of this to him over the phone but he refused to listen

and was very upset insisting we had done nothing for him.

I am glad that Court resolved all his issues based upon the Courtdate

we did for him without charge. Just sorry client feels we did nothing

for him.

If you have any further questions, please call or email.

Consumer

Response:

I have no way of sending my documents but I will explain one more time what happened

I went to this agency to have my paperwork done and filed and she did not tell me that it was going to take six months to get my case while I was under the impression that it was going to be filed right away my ex-wife while I had 30 days to file I found out and nobody told me that when I gave her my paperwork from my ex-wife filing she said the paperwork was filled out by her which it was through a clinic at the Family Court they help you fill it out The agency did set me a court date six months later not telling me that I had to be paid in full to have my case file I went to court and the judge said I was in default so I asked the judge to take me I would befall Dan I had to go to the clinic and redo all of he did file the case six months later if she would have told me that I needed to pay for my case I would have went somewheres else so I waited six more months and now I have to wait I don't know how many more months before this case is taking care of she even told me once on the phone that my ex-wife was dragging it out to buy herself more time not telling me again that I only have 30 days to get my case file I was even in the office at one point to where I heard someone else complaining about their services all I want is a refund of my money and I will drop this if I have to I will wait until my court thing is done with my ex-wife and then I will send all my documents to you I am not saying that she is not doing her job or conducting business she is taking people for their money without telling them the right information