Affordable Property Management

Don't let the word "Affordable" in the name fool youThey are anything but thatAfter having me spent close to $on the rental property they put in a tenant without doing a background check [redacted] Never pays rent on time and I'm always getting complaints from neighbours about how the property is always unclean outsideI totally hold APM responsible for this [redacted]

Initial Business Response /* (1000, 5, 2015/12/10) */
To whom it may concern, we at F.A.S.TFurniture do our best at resolving any consumer issue, so when we received the telephone call from *** a week after delivery we promptly sent out our service team to address any issue and
find out the root of the problemOur technicians advised *** that the piece (singular) of metal which had fallen from the chair was most likely from someones pocket, because there were no loose parts or was this a part of the frameAs for the material in the arm which was described as turning in,is as we discussed with *** settling in the chair arm stuffingAlmost all furniture manufacturers actually send out a brochure with their product to inform the consumer that their piece of furniture has taken a long journey from the plant to your home and that they may show signs of travel fatigueOur technicians had worked the material to show how that arms can be adjusted to resolve this issueThis is the first we have heard about a broken zipper and we would be more that happy to fix the issue with thatNow, we at F.A.S.TFurniture did everything we could to resolve the issues we were notified aboutWe cannot fix any product we do not know is broken, and if you have any future concerns just simply call and inform us so we can resolve themTheir also must be some communication breakdown because our *** informed *** that the piece of metal was not from the chair and our technicians had fluffed up any unsettled foam in the armWhen she was not satisfied that there was nothing wrong with the chair she asked to return the chair, in which case our *** stated it was a custom ordered color and that we would fix or replace any problem with the product but would not return the chair because it was in the customers home for over our stores return policy (which is days and is handed out in a brochure at time of purchase)Our *** was trying to explain our policies to *** and tried to show the customer our side in the situation and why are return policy is the way it is and that she would not want a chair that was used by someone elsePlease contact the store for swift actionWe are not difficult to deal with and would like to resolve the issue
Initial Consumer Rebuttal /* (3000, 8, 2015/12/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
It was not one singular piece of metal & plasticI clean my moms house and different occasions found parts under the chairThe zipper will have to be fixed and she will have to accept that she cannot exchange it for another

Don't let the word "Affordable" in the name fool you. They are anything but that. After having me spent close to $7000 on the rental property they put in a tenant without doing a background check. [redacted]. Never pays rent on time and I'm always getting complaints from neighbours about how the property is always unclean outside. I totally hold APM responsible for this [redacted]

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