Dear Revdex.com,we did sell this customer a brand new Wildwood travel trailer by Forest River incWe sell all vehicles as stated on our bill of sale as per required by the state of NCThe camper they purchased does have month warranty for them threw Forest River IncAny and all
repairs must be authorized and completed at a Forest River service center location as per there requirementsThis customer refuses to bring the camper back to us for any authorized repairsThey informed us that the camper is in storage at Myrtle Beach SCWe informed them that Camping World of Myrtle Beach is a Forest River service center and would be glad to help themThe customer called back twice more and we explained this againWe then suggested they bring the microwave to us then we could bench test it to see what was wrong with itThey brought it by our shopWe bench tested it and it was unrepairableWe contacted the microwave manufacturer directly and they agreed to send out a new microwave at no charge to the customerWe then called the customer to let then knowThe customer requested that the microwave be sent to his home address so he wouldn't have to drive back to our shopWe called the microwave company and they agreed to send it directly to his home addressA couple of weeks later the customer shows up at our shop and leaves the new microwave that was DAMAGED IN SHIPPINGWe contacted the shipping company and they told us that the receiver would have to file a claim and have it picked back upWe called the customer with this info and the refuse to do thisThis customer has called several times since and nothing has changedWe have also requested they bring there camper in to us and we can repair the fireplace or take it to an authorized service center at myrtle Beach
Dear Revdex.com,we did sell this customer a brand new Wildwood travel trailer by Forest River incWe sell all vehicles as stated on our bill of sale as per required by the state of NCThe camper they purchased does have month warranty for them threw Forest River IncAny and all
repairs must be authorized and completed at a Forest River service center location as per there requirementsThis customer refuses to bring the camper back to us for any authorized repairsThey informed us that the camper is in storage at Myrtle Beach SCWe informed them that Camping World of Myrtle Beach is a Forest River service center and would be glad to help themThe customer called back twice more and we explained this againWe then suggested they bring the microwave to us then we could bench test it to see what was wrong with itThey brought it by our shopWe bench tested it and it was unrepairableWe contacted the microwave manufacturer directly and they agreed to send out a new microwave at no charge to the customerWe then called the customer to let then knowThe customer requested that the microwave be sent to his home address so he wouldn't have to drive back to our shopWe called the microwave company and they agreed to send it directly to his home addressA couple of weeks later the customer shows up at our shop and leaves the new microwave that was DAMAGED IN SHIPPINGWe contacted the shipping company and they told us that the receiver would have to file a claim and have it picked back upWe called the customer with this info and the refuse to do thisThis customer has called several times since and nothing has changedWe have also requested they bring there camper in to us and we can repair the fireplace or take it to an authorized service center at myrtle Beach