Complaint: [redacted]
II
I am rejecting this response because:
Sincerely,
[redacted]It is very sad that you have to lie to get your point across. [redacted] only came out ONE time and my husband did NOT do anything but rewire the part as I said previously. We believe that you intentionally did not want to work on an older hot tub but we're willing to take our money. I printed exactly what my husband said he experienced with you and your company. I will tell people about the bad experience I have had with your company and would hope that you do not treat others as badly as you treated us. We spent approx. $500 for a part that still does not work. As for the cover you were not here to see that we DO have a cover that came with the hot tub, it was laying on the back side of the patio and we only put the plexiglass Glass sheet on top of the hot tub during the repairs.
Complaint: [redacted]
II
I am rejecting this response because:
Sincerely,
[redacted]It is very sad that you have to lie to get your point across. [redacted] only came out ONE time and my husband did NOT do anything but rewire the part as I said previously. We believe that you intentionally did not want to work on an older hot tub but we're willing to take our money. I printed exactly what my husband said he experienced with you and your company. I will tell people about the bad experience I have had with your company and would hope that you do not treat others as badly as you treated us. We spent approx. $500 for a part that still does not work. As for the cover you were not here to see that we DO have a cover that came with the hot tub, it was laying on the back side of the patio and we only put the plexiglass Glass sheet on top of the hot tub during the repairs.