Hello [redacted] ; Here at Affordable Sprinkling and Landscape Inc we pride ourselves on great customer service and workmanship That is why after weve read your complaint, we are so apologeticYour satisfaction with the products and service that we supply is of our upmost importance! Regretfully; we have just now received your complaint on Monday December 26th for the first timeI do not employee an office manager at any timeOnly a secretary to do all of our schedulingI agree with you and believe you, that Scott must have handled your repair unprofessionally, and that it should have been rescheduled much sooner to finish, period!! There is no excuse for his bad service, and he no longer works for usWe have had an A rating or better with Revdex.com since and w'eve always stood behind our workI just wish this complaint would have been brought to my attention at first convenienceI would have personally come out to your house immediately to resolve the issueI really hope you will use our company again in the future, and I would like to personally come out and diagnose any future sprinkler repairs you might have in the future.As a long time standing customer for us you deserve to be treated right That is why I am waiving the $Sprinkler Controller charge, and sending you a check for $ James D***...Owner at Affordable Sprinkling and Landscape Inc 970- [redacted]
Hello [redacted] ; Here at Affordable Sprinkling and Landscape Inc we pride ourselves on great customer service and workmanship That is why after weve read your complaint, we are so apologeticYour satisfaction with the products and service that we supply is of our upmost importance! Regretfully; we have just now received your complaint on Monday December 26th for the first timeI do not employee an office manager at any timeOnly a secretary to do all of our schedulingI agree with you and believe you, that Scott must have handled your repair unprofessionally, and that it should have been rescheduled much sooner to finish, period!! There is no excuse for his bad service, and he no longer works for usWe have had an A rating or better with Revdex.com since and w'eve always stood behind our workI just wish this complaint would have been brought to my attention at first convenienceI would have personally come out to your house immediately to resolve the issueI really hope you will use our company again in the future, and I would like to personally come out and diagnose any future sprinkler repairs you might have in the future.As a long time standing customer for us you deserve to be treated right That is why I am waiving the $Sprinkler Controller charge, and sending you a check for $ James D***...Owner at Affordable Sprinkling and Landscape Inc 970- [redacted]