To Whom It May ConcernWe did clean the gutters she call in the middle of December 80% of the leaves came out % per cent was frozzen I told her we will come back next day at noon time the warmest part of the day she said I don't want anybody coming back but the job was done Sure the work ask to use the powerwon thats when have a service man at your home and he he seen nails sticking out of gutter we charge extra to knock nails in but he was being nice
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because the leaves were not cleared from the gutter If that were the case, why would I higher The [redacted] ***, another company that provides the same service, to come out and clean the gutters, if they were already done as Tom B [redacted] claims Yes, MrB [redacted] did offer to have the same team come out the next day at the warmest part of the day I said that I did not want the same team coming out At this point, I was very concerned about the company's and the workers' credibility As far as the hammer, MrB [redacted] told me it was used to chip away at the ice that was frozen in the gutters He told me that as long as that was clear, the leaves would wash through I argued that no they would not, they would just clog it up again because of the volume of the leaves in the gutters On speaking with other professionals I have come to understand that a hammer should never be used in cleaning out gutters I was told that they wait until the temps get warmer and the ice thaws MrB [redacted] states that the worker was hammering in nails and that they usually charge extra for that service So why then does the worker not have the necessary tools needed for the job He has to borrow the tools from the customer? As far as workers using the home's bathroom facilities, no, that is not the norm Plus, the driver of the team, a female, also knocked on my door inquiring about a nearby bathroom So, Squeaky Clean's workers knocked on my door a total of three times What would Squeaky Clean have done, if no one was home at the time? As I stated previously, the only resolution I will accept is that Squeaky Clean, in writing, remove my account from Collections and cease any further action against me and my credit No service provided means no payment is warranted If need be in order to protect myself, I will pursue this matter in a Court of Law where additionally I will sue for general and punitive damages Regards, [redacted]
To Whom It May ConcernWe did clean the gutters she call in the middle of December 80% of the leaves came out 20 % per cent was frozzen. I told her we will come back next day at noon time the warmest part of the day she said I don't want anybody coming back but the job was done....
Sure the work ask to use the powerwon thats normal when have a service man at your home and he he seen nails sticking out of gutter we normal charge extra to knock nails in but he was being nice.
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because the leaves were not cleared from the gutter. If that were the case, why would I higher The [redacted], another company that provides the same service, to come out and clean the gutters, if they were already done as Tom B[redacted] claims. Yes, Mr. B[redacted] did offer to have the same team come out the next day at the warmest part of the day. I said that I did not want the same team coming out. At this point, I was very concerned about the company's and the workers' credibility. As far as the hammer, Mr. B[redacted] told me it was used to chip away at the ice that was frozen in the gutters. He told me that as long as that was clear, the leaves would wash through. I argued that no they would not, they would just clog it up again because of the volume of the leaves in the gutters. On speaking with other professionals I have come to understand that a hammer should never be used in cleaning out gutters. I was told that they wait until the temps get warmer and the ice thaws. Mr. B[redacted] states that the worker was hammering in nails and that they usually charge extra for that service. So why then does the worker not have the necessary tools needed for the job. He has to borrow the tools from the customer? As far as workers using the home's bathroom facilities, no, that is not the norm. Plus, the driver of the team, a female, also knocked on my door inquiring about a nearby bathroom. So, Squeaky Clean's workers knocked on my door a total of three times. What would Squeaky Clean have done, if no one was home at the time? As I stated previously, the only resolution I will accept is that Squeaky Clean, in writing, remove my account from Collections and cease any further action against me and my credit. No service provided means no payment is warranted. If need be in order to protect myself, I will pursue this matter in a Court of Law where additionally I will sue for general and punitive damages.
Regards,
[redacted]
To Whom It May ConcernWe did clean the gutters she call in the middle of December 80% of the leaves came out % per cent was frozzen I told her we will come back next day at noon time the warmest part of the day she said I don't want anybody coming back but the job was done Sure the work ask to use the powerwon thats when have a service man at your home and he he seen nails sticking out of gutter we charge extra to knock nails in but he was being nice
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because the leaves were not cleared from the gutter If that were the case, why would I higher The [redacted] ***, another company that provides the same service, to come out and clean the gutters, if they were already done as Tom B [redacted] claims Yes, MrB [redacted] did offer to have the same team come out the next day at the warmest part of the day I said that I did not want the same team coming out At this point, I was very concerned about the company's and the workers' credibility As far as the hammer, MrB [redacted] told me it was used to chip away at the ice that was frozen in the gutters He told me that as long as that was clear, the leaves would wash through I argued that no they would not, they would just clog it up again because of the volume of the leaves in the gutters On speaking with other professionals I have come to understand that a hammer should never be used in cleaning out gutters I was told that they wait until the temps get warmer and the ice thaws MrB [redacted] states that the worker was hammering in nails and that they usually charge extra for that service So why then does the worker not have the necessary tools needed for the job He has to borrow the tools from the customer? As far as workers using the home's bathroom facilities, no, that is not the norm Plus, the driver of the team, a female, also knocked on my door inquiring about a nearby bathroom So, Squeaky Clean's workers knocked on my door a total of three times What would Squeaky Clean have done, if no one was home at the time? As I stated previously, the only resolution I will accept is that Squeaky Clean, in writing, remove my account from Collections and cease any further action against me and my credit No service provided means no payment is warranted If need be in order to protect myself, I will pursue this matter in a Court of Law where additionally I will sue for general and punitive damages Regards, [redacted]
To Whom It May ConcernWe did clean the gutters she call in the middle of December 80% of the leaves came out 20 % per cent was frozzen. I told her we will come back next day at noon time the warmest part of the day she said I don't want anybody coming back but the job was done....
Sure the work ask to use the powerwon thats normal when have a service man at your home and he he seen nails sticking out of gutter we normal charge extra to knock nails in but he was being nice.
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because the leaves were not cleared from the gutter. If that were the case, why would I higher The [redacted], another company that provides the same service, to come out and clean the gutters, if they were already done as Tom B[redacted] claims. Yes, Mr. B[redacted] did offer to have the same team come out the next day at the warmest part of the day. I said that I did not want the same team coming out. At this point, I was very concerned about the company's and the workers' credibility. As far as the hammer, Mr. B[redacted] told me it was used to chip away at the ice that was frozen in the gutters. He told me that as long as that was clear, the leaves would wash through. I argued that no they would not, they would just clog it up again because of the volume of the leaves in the gutters. On speaking with other professionals I have come to understand that a hammer should never be used in cleaning out gutters. I was told that they wait until the temps get warmer and the ice thaws. Mr. B[redacted] states that the worker was hammering in nails and that they usually charge extra for that service. So why then does the worker not have the necessary tools needed for the job. He has to borrow the tools from the customer? As far as workers using the home's bathroom facilities, no, that is not the norm. Plus, the driver of the team, a female, also knocked on my door inquiring about a nearby bathroom. So, Squeaky Clean's workers knocked on my door a total of three times. What would Squeaky Clean have done, if no one was home at the time? As I stated previously, the only resolution I will accept is that Squeaky Clean, in writing, remove my account from Collections and cease any further action against me and my credit. No service provided means no payment is warranted. If need be in order to protect myself, I will pursue this matter in a Court of Law where additionally I will sue for general and punitive damages.
Regards,
[redacted]