The customer came back to our shop first thing Wednesday morning and discussed the situation with meThe problem was due to the fact that the safe he purchased was at our store on consignment and the terms were not explained properly by our employeeI setup a time that was convenient for the customer to have the safe delivered todayI assured the customer that the employee in question would be sat down and the issue discussedThe customer seemed fine with that resolution and the matter was resolved
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** I feel that management handled this issue in a very professional manner and am completely satisfied with the agreement and service provided. The delivery team was excellent
Regards,
*** ***
The customer came back to our shop first thing Wednesday morning and discussed the situation with me. The problem was due to the fact that the safe he purchased was at our store on consignment and the terms were not explained properly by our employee. I setup a time that was convenient for the...
customer to have the safe delivered today. I assured the customer that the employee in question would be sat down and the issue discussed. The customer seemed fine with that resolution and the matter was resolved.
The customer came back to our shop first thing Wednesday morning and discussed the situation with meThe problem was due to the fact that the safe he purchased was at our store on consignment and the terms were not explained properly by our employeeI setup a time that was convenient for the customer to have the safe delivered todayI assured the customer that the employee in question would be sat down and the issue discussedThe customer seemed fine with that resolution and the matter was resolved
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** I feel that management handled this issue in a very professional manner and am completely satisfied with the agreement and service provided. The delivery team was excellent
Regards,
*** ***
The customer came back to our shop first thing Wednesday morning and discussed the situation with me. The problem was due to the fact that the safe he purchased was at our store on consignment and the terms were not explained properly by our employee. I setup a time that was convenient for the...
customer to have the safe delivered today. I assured the customer that the employee in question would be sat down and the issue discussed. The customer seemed fine with that resolution and the matter was resolved.