A&G Community Auto Repair Ltd.

On 5/**/13 at approximately 10 pm A & G Auto Repair tow truck showed up to pick up my car, which was involved in an accident. The car was up on the grass against an electric junction box. The tow operator backed his truck up to the curb, slid the flatbed under my rear tires, hooked up the chains to my rear axle and pulled the car, which rolled effortlessly onto his flatbed. He would not give me a receipt on site, only gave me his business card and told me the car would be in his yard. When I called on Monday 5/**/13 to inquire about taking it to a body shop and how much the tow charges were I was told it would be a total of $621.72. The owner named **, was very rude and yelled at me over the phone and later at my wife in person when we tried to tell him there was a mistake with the charges. His driver added charges for $275 just for showing up and taking the car 8 miles to their shop. Then another $150 for Winching and Recovery, $25 for fuel surcharge, and $50 for cleanup. He performed no clean up and there was no Winching performed as I was there watching him; and fuel surcharge to go 8 miles is outrageous. The driver told his boss the car was in a ditch, which it was not, and my wife offered to show pictures to the owner but he refused, became loud and offensive and told her to pay up or he would keep the car and charge us $65 more per day for every day he kept it on his property. We were forced to pay and be quiet.