Ag-Pro Companies

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.No, Tractor Company in Bainbridge, GAdid NOT contact anyone regarding safety switches were neededWhen contacting them yesterday to inquire when the lawn mower was going to be ready for pick up is when it was made aware of safety switches and other parts, which were apparently needed and they were in the process of putting them on, without customer approvalYes, at that time they were instructed to stopTherefore, we paid for this company to hold our lawn mower over a weekNot repair it and charge us for their technician's time for doing things he was not requested to doTherefore, no one contacted us about anythingIf my husband had not called yesterday, we would have not known what we do now.
Regards,
*** ***

It is Ag Pro policy and John Deere policy not to repair a unit with missing safety switches. Diagnostics were done and once switches were found missing we advised the customer we could not go any further without replacing the other switches. He decided to pick the unit up at that point. I enclosed a...

copy of the ticket. No refund will be given for services rendered.