We are a metal roofing and supplies center. I do rough quotes based on a normal style home with basic straight runs that include all of the metal, trims, fasteners. This customer had me quote 12 squares of roof with an Energy Star (Ultra PVF) Kynar painted system on a 29gauge galvalume substrait...
panel. The total cost should have been in the neighborhood of $2,200.00 as the customer states. The roofer supplied me with his materials list for the job which I priced. It included extra supplies needed including (2) 18' valleys, emseal not to leak, (180') of vent ridge, Dektites for pipes and (51) snow birds. That cost was $2,800.00. The roofer and customer showed up together. The materials list was reviewed at that time and paid for by the customer with check # [redacted] for $2,800.00. He recieved invoice # [redacted] and factory warranty papers. Several weeks later the roofer was short one side of the roof. Upon review, the additional materials were not on the list, which would make this a 17.5 square roof. No extra materials have been ordered by the roofer or his customer from me to date. As far as bate and switch I am emailing the end customer another copy of his warranty papers on the Ultra PVF Kynar 500 paint system that he paid for and received from me with his job reference number from the manufacturer for future reference. Any paint warranties are solely up to the manufacturer. In conclusion it is ultimately up to the roofer and or the customer to make sure the materials ordered are correct. The installer is the one that measures and installs all of the materials for the job. The installer on this particular job has since stated he paid for the mistake and the job is finished, We supplied only the materials originally requested and do not feel we should be liable for the $1,250.00 requested.
We are a metal roofing and supplies center. I do rough quotes based on a normal style home with basic straight runs that include all of the metal, trims, fasteners. This customer had me quote 12 squares of roof with an Energy Star (Ultra PVF) Kynar painted system on a 29gauge galvalume substrait...
panel. The total cost should have been in the neighborhood of $2,200.00 as the customer states. The roofer supplied me with his materials list for the job which I priced. It included extra supplies needed including (2) 18' valleys, emseal not to leak, (180') of vent ridge, Dektites for pipes and (51) snow birds. That cost was $2,800.00. The roofer and customer showed up together. The materials list was reviewed at that time and paid for by the customer with check # [redacted] for $2,800.00. He recieved invoice # [redacted] and factory warranty papers. Several weeks later the roofer was short one side of the roof. Upon review, the additional materials were not on the list, which would make this a 17.5 square roof. No extra materials have been ordered by the roofer or his customer from me to date. As far as bate and switch I am emailing the end customer another copy of his warranty papers on the Ultra PVF Kynar 500 paint system that he paid for and received from me with his job reference number from the manufacturer for future reference. Any paint warranties are solely up to the manufacturer. In conclusion it is ultimately up to the roofer and or the customer to make sure the materials ordered are correct. The installer is the one that measures and installs all of the materials for the job. The installer on this particular job has since stated he paid for the mistake and the job is finished, We supplied only the materials originally requested and do not feel we should be liable for the $1,250.00 requested.