Initial Business Response / [redacted] (1000, 5, 2015/08/21) */ Thank you for notifying us of this complaintWith regards to this complaint we would first of all like to sincerely apologize to the customer for any inconvenience caused to himSecondly we would like to inform that the refund of the amount which the customer had paid for the services has already been initiated and an email has been sent to the customer stating in how much time he would receive his money back into his account Thank you Regards Customer Support Team
Initial Business Response / [redacted] (1000, 5, 2015/05/07) */ Thank you for notifying us of this complaintWith regards to this complaint we would first of all like to sincerely apologize to the customer for any inconvenience caused to himSecondly we would like to inform that the refund of the amount which the customer had paid for the services has already been initiated and an email has been sent to the customer stating in how much time he would receive his money back into her account Thank you Regards Customer Support Team Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/05/11) */ (The consumer indicated he/she ACCEPTED the response from the business.) I appreciate that they quickly and graciously offered a refundI would hope that in the future that they do not agressively sell a service that the client doesn't need and if they don't offer what client needs that they be up front and let the client know that
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution of a check in the amount of $mailed to my business is satisfactory to me Sincerely, [redacted]
Dear Revdex.comThanks for notifying about the complaintWe did receive the refund request from the customer on 15th March and the refund was initiated the same dayIt is unfortunate that the customer had to complaint even thoough the refund was initiated the same day and it usually takes 3-business days The reason for delay in response from our end is because we tried reaching customer several timesWe assume that the customer would have received the refund and we tried contacting the customer to confirm the same but without successAlso, We apologize to the customer for any inconvenience causedThe customer is free to contact us for any further clarificationWe always send a receipt to all customer to avoid any kind of confusionWe appreciate the role of Revdex.com since it really helps us improve our customer service and strengthen our quality checks Thanks and RegardsSupport Team
Initial Business Response / [redacted] (1000, 6, 2015/09/10) */ Thank you for notifying us of this complaintWith regards to this complaint we would first of all like to sincerely apologize to the customer for any inconvenience caused to himSecondly we would like to inform that the refund of the amount which the customer had paid for the services has already been initiated and an email has been sent to the customer stating in how much time he would receive his money back into his account Thank you Regards Customer Support Team
Initial Business Response / [redacted] (1000, 5, 2015/08/21) */ Thank you for notifying us of this complaintWith regards to this complaint we would first of all like to sincerely apologize to the customer for any inconvenience caused to himSecondly we would like to inform that the refund of the amount which the customer had paid for the services has already been initiated and an email has been sent to the customer stating in how much time he would receive his money back into his account Thank you Regards Customer Support Team
Initial Business Response / [redacted] (1000, 5, 2015/05/07) */ Thank you for notifying us of this complaintWith regards to this complaint we would first of all like to sincerely apologize to the customer for any inconvenience caused to himSecondly we would like to inform that the refund of the amount which the customer had paid for the services has already been initiated and an email has been sent to the customer stating in how much time he would receive his money back into her account Thank you Regards Customer Support Team Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/05/11) */ (The consumer indicated he/she ACCEPTED the response from the business.) I appreciate that they quickly and graciously offered a refundI would hope that in the future that they do not agressively sell a service that the client doesn't need and if they don't offer what client needs that they be up front and let the client know that
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution of a check in the amount of $mailed to my business is satisfactory to me Sincerely, [redacted]
Dear Revdex.comThanks for notifying about the complaintWe did receive the refund request from the customer on 15th March and the refund was initiated the same dayIt is unfortunate that the customer had to complaint even thoough the refund was initiated the same day and it usually takes 3-business days The reason for delay in response from our end is because we tried reaching customer several timesWe assume that the customer would have received the refund and we tried contacting the customer to confirm the same but without successAlso, We apologize to the customer for any inconvenience causedThe customer is free to contact us for any further clarificationWe always send a receipt to all customer to avoid any kind of confusionWe appreciate the role of Revdex.com since it really helps us improve our customer service and strengthen our quality checks Thanks and RegardsSupport Team
Initial Business Response / [redacted] (1000, 6, 2015/09/10) */ Thank you for notifying us of this complaintWith regards to this complaint we would first of all like to sincerely apologize to the customer for any inconvenience caused to himSecondly we would like to inform that the refund of the amount which the customer had paid for the services has already been initiated and an email has been sent to the customer stating in how much time he would receive his money back into his account Thank you Regards Customer Support Team