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Agility Financial Credit Union

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Agility Financial Credit Union Reviews (1)

I am Ms [redacted] I am filing a complaint about Agility Credit Union [redacted], I went and applied for a loan and was denied credit based on a cred[redacted], told me around Christmas time of December 2014? I then waited until I needed the loan very badly? and I went to the Office at [redacted] and I asked to speak to someone about a loan, this was before I was turned down? Ok the person directed me to Ms [redacted], I asked Her do I need good credit to get a loan. and I also explained I have bad credit but I am working on getting I straighten out? she said NO I do not pull credit checks on first loans, and people whom have a savings account with us, just continue to fund it each month and when the time comes for a loan come in and fill out an application, and we will go from there? I said Ok? Previously, My friend had gotten Married and wanted to buy her and her new husband a home , she was the one whom told me about Agility Credit Union? She filled out the application and it did not go through and she had a 700 credit score. Miss [redacted] told her I am sorry go to the [redacted] and bring your score up some and I do know for a fact that [redacted] accepts applications for scores of 620 and above? so why did she do this to my friend? whom soon closed her account down and wanted to do nothing else with this person? Ok I went to a meeting with [redacted] And he told every one to find a Bank or a good credit union to start a savings account and leave payday loans alone? start your own savings? So I went toAgility Credit Union and decided to open an account? I did then a few months down the road I wanted to apply for a small loan? I did and I was turned down? [redacted] went against her words she pulled a credit check so she could deny as well as what she did to my friend she plainly does not like helping blacks nor Hispancis and should not even be in this business with all the clients she has already, turned down? The Mayor of this town does not Know this at all? so I may be the one to tell him because I know for a fact that I have gotten small loans from Shelby County Credit Union and I explained I had bad credit but I told them I was going to a good place to get all my credit needs in repairment? as well as telling Ms [redacted] that also? I am a student and My Instructor has already warned us of this kind of activity, in which business like this one does not intend to live up to their words, every body I have spoke to about this credit union says they have gotten into other credit unions that does not practice these turning down methods and do not offer alternative nor any directions , maybe even collateral for a loan they just say no and you are out the door? So I do want to let you all know this is not a good place to do business with? [redacted] clearly is full of herself? and should actually retire or someone will probably let Ms [redacted] know what this lady is doing Not Helping Blacks, and pulling credit checks to deny all people whom score is low? I am quite sure [redacted] WOULD NOT APPROVE OF THESE KINDS OF METHODS HERE IN MEMPHIS TENNESSEE. So it looks like he may not know or be aware of what this women is doing? It should be made known to him also? and I feel like she just do not want to help anyone ? I do not feel good about this credit union and have made it known to several people already it is time to move forward and not be taken back and that is what [redacted] trys to do to all people she should not be in that credit union today and no days? so I am a student and small loan could have help me get the supplies I needed but she turned me down and then as I CAN SAY WHEN I CALLED HER BACK TO SEE WHY WAS I TURNED DOWN FOR THE SMALL LOAN WAS NOT LIKE SHE WAS GIVING ME ANY OR NOT SHE LAUGHED AND SAID ' I WAS NOT INTENDING TO GIVE YOU ANYTHING AT ALL ANYWAY? BAD BUSINESS PRACTICES? I am sure when the Mayor finds out about this women he is going to be angry he sents us to her, because she is everything but kind and nice? and maybe she should not be there in the first place? We Need good Credit Union that Desired SettlementThe resolution I would like to see is that I be able to get the loan I applied for? I want my loan that I applied for $500.00 I have went to other credit unions and gotten loans much higher than that with the same score she turned me down with? so what is the point of her doing this she should work with her consumers and help them out instead turning them down flat and I think that she should not be the one who makes the last decision and also? she should not be the one whom approves or deny a loan? I think it should be done by a panel of people like 2 or 3 do not give her the privilege to just turns consumers down and do not offer anything to go with it? she did not suggest getting a small loan to start, or did she mention maybe a fee of about 50.00 to show good faith in paying back the loans or loan? this lady did not offer anything to me neither my friend how long do she think she can keep her business up doing these things to people? I could see if I did not have some income coming In? I just wanted a loan to pull me over until I financial aid packet came in which will be about 6 weeks from here? and I can go and buy things I need right away I did not ask her for a large loan only a mere 500.00 dollars and she flat out turned me down? that is not right I was going to bring in papers showing where the loan could be paid back sooner maybe but she just did not want to work with me and said so out of her own mouth? and also she turned down my friend whom had a score of at 700 or more because I went to her home when she got a Transunion, Equifax and Experian score all in one day? and they both or say 3 of them were really good. I hope she know this lady has went and bought a home now and is happy in it also? so I thinks that [redacted] should practice better habits help people more with good or bad credit offer more alternatives with people whom may face challenges like offer them an insurance plan? so If the loan does not be paid off in full the insurance can pick up the rest that is what all the other credit unions are doing to help folks like me and others but this lady does not want to bulge and just steering people closing accounts down and just plain doing unspeakable acts and unkind to all individuals , and it does not make sense at all I am sure the Director of Agility Credit Union does not know what this lady is doing to people at all and this should be investigated by an higher power also? Not just you all? Revdex.com, this is a matter for Federal Trade Commission, and others like Human Rights Commission also? I am sure they would not be pleased about any of these actions this woman is putting before them? she does not live up to Financial Business Quota? I hope you can get to the bottom of this and I hope I can still be offered a loan? so I can get the supplies I need, and pay off some small bills, right away? and Medicines I need. I hope this is enough to let this lady see how much she hurts people and I hope that all the ones she done this too gets a second chance by someone else in her office that do not know this kind of thing is going on with her? and also be willing to help out people and not decline them and turned them down for small loans like mine? It needs a closer look and It should have more people than Her looking and make decisions on who gets the loans instead of just her? when they know full well this Lady does not intend on helping know one at all? If she turnes down scores like 700 for loans you can imagine what else she will do? she is a bad business manager and should be let go of her positions and give the position to someone whom has the courtesy to be honest treat clients well work with everyone good or bad credit situations and [redacted] has none of these things I just mentioned and I hope this gets into the Directors hands and he see what a plain mess this lady truly is Just a Big Mess and a waste of tax payers times? that is the truth? The whole place needs dismantle?Business Response Please let me introduce myself, my name is [redacted] and I am the CEO of Agility Financial Credit Union. Ms. [redacted] did apply for loan via our internet email. I have attached letters that have been sent to the Tennessee Department of Financial Institutions and to Ms. [redacted] did not qualify for the loan she requested and has been on a mission to complain to anyone who will listen. As you will see in the attached letters she was invited to our board meeting on July 27th, 2015 to voice her complaint and to provide proof of her accusations but failed to show up.We believe she uses these tactics to get what she wants. We have closed her account due continued harassment from her and consider this matter closed.

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Description: Credit Unions

Address: 495 Union Ave., Memphis, Tennessee, United States, 38103

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