Re: Revdex.com Complaint # [redacted] Dear MsEdwards:This is in response to [redacted] ’s remarks regarding her request to pay the original bill without all the extra fees that they have incurred because they were never given a chance to rectify it before it ballooned.Please be aware that the current Tax Collector of Kennedy Township sent the original bill to the [redacted] 's and the [redacted] ’s mortgage company on 11/22/The tax was not paid with that notice and the account was turned over to our office as delinquentWe sent a notice (letter before liening) on 5/17/As this also was not paid the property was liened at a cost to the Township of $A certified letter was then sent to the taxpayers on 10/23/to which the taxpayers responded, in the verbal response the taxpayer stated that the notices were never received and after a few derogatory remarks the taxpayer ended the call.The additional assessment on the County tax was paid in December of Based on the possibility that none of the notices were received by the taxpayer or the Mortgage Company might have confused the additional billing by both the County and Township taxes, we are willing to deduct the expenses of $and credit the taxpayer account - leaving a balance due of $142.62.If you have any further questions in this matter, please contact me at ###-###-####.Sincerely,Jerry [redacted] P [redacted] treasurer
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] I contacted The Revdex.com in early February concerning excessive sewage feesThe representative of Jordan Tax Service provided me with a pay off figureI explained that I have made a $which she initially could not findI was to be provided with an update pay up amount and never wasI phoned Jordan Tax Services and the representative said there was no record of this.An update pay up amount email or mailed to my home so I can take care of this
Ms [redacted] , Pursuant to your letter dated February 29, 2016, we apologize for not responding to your first notice of the above referenced complaintOn January 27, 2016, Jordan Tax Service, Inc(JTS) returned the Part Year Resident Return that [redacted] filed Ms***’s filing was returned due to her omission of the other addresses, dates of residency, and copies of the returns for the other resident locationsIn response, JTS received documents from Ms [redacted] that were incomplete JTS responded to Ms [redacted] again, but unfortunately we included documents for another residentOn February 11, 2016, Ms [redacted] called JTS to notify us that we had provided incorrect documents to her At that time, a JTS representative asked Ms [redacted] to return the incorrect forms along with her two tax returns; one for each of the municipalities that she resided inJTS has once again reviewed our policies and procedures and the importance of taxpayer confidentiality with our staffIf you have any further questions, please contact meThank you, Julie AQ [redacted] Utility Billing ManagerJordan Tax Service, Inc
Mr***, Pursuant to your recent complaint to the Revdex.com, please be advised that the County of [redacted] originally assigned block and lot number [redacted] to your property with address [redacted] *** Payments were applied from [redacted] ***, your escrow company; however, the county exonerated the original parcel to zero, and they added another parcel, [redacted] No further paperwork accompanied the official change orders, and refunds were issued on the old parcel Bills were then issued for the new parcel The refunds were sent to the owner of record for [redacted] , which at the time was ***, Inc., the builder ***, Incnever cashed the checks, because they knew that the payment wasn’t made by them In the meantime, [redacted] started paying interim and additional bills associated with [redacted] , and the bills associated with [redacted] remained unpaidIn 2014, [redacted] issued Township and School tax payments for [redacted] , but they placed a stop payment on those checks That led to the taxes being placed into a delinquent status No liens were ever filed on this propertyJordan Tax Service, Inc.’s (JTS) resolution is to 1) transfer all of the funds that were paid on [redacted] to the taxes due for [redacted] , and 2) refund the over-payments to [redacted] *** Two checks were mailed on October 4, 2016; a Township check for $312.38, and a School check for $6, All payments are now allocated to the correct parcel, and the escrow company agreed with JTS’s resolutionAttached please find a property tax certification for your recordsIf you have any further questions in this matter, please contact meThank you, Julie AQ [redacted] Utility Billing ManagerJordan Tax Service, Inc[redacted]
Mr [redacted] I apologize for the discourteous service that you received via telephone today I spoke with Patty to obtain your sewage account number, and she also apologized Her notes indicate that she advised you that the April 30, bill is your final sewage bill for service through March 14, Due to your good payment history, JTS will be able to waive the late charges associated with your January 29, sewage bill in the amount of $ Please remit payment in the amount of the usage charges of $by May 30, 2016, and I will be able to remove the late chargesIf you have any further questions in this matter, please contact meThank you, Julie AQ [redacted] Utility Billing ManagerJordan Tax Service, Inc[redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Jordan Tax Service contacted me via email - a very nice person who was willing to work with me Issue was solved in a timely fashion Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , I am waiting for a confirmation of how much the credit will be on my next billing Regards, [redacted] ***
Mrs [redacted] , Pursuant to your above referenced complaint to the Revdex.com, please be advised that late charges in the amount of $were removed from your sewage account # [redacted] on April 27, as a one-time courtesy, bringing your sewage account to a zero balance You were then billed for monthly sewage charges in the amounts listed below: April 29, - $60.90May 31, - $58.84June 30, - $57.82July 30, - $67.07August 30, - $73.24September 30, - $Because you made no payments against these charges, your property at [redacted] was posted with a notice of termination dated October 7, In response to this notice, you made a payment $on October 19, and entered into a payment plan agreement for $plus current charges for two months You defaulted on this payment plan as of November 30, You were then billed for monthly sewage charges in the amounts listed below: October 31, - $51.65November 30, - $50.62December 29, - $54.73January 31, - $61.40February 28, - $Because you made only a partial payment in the amount of $on March 25, 2017, your property at [redacted] was posted with a notice of termination dated April 7, To avoid termination of your water service, please remit payment in the amount of $in cash, cashier’s check, or money order in one of Jordan Tax Service, Inc.’s (JTS) three offices by 4:PM on April 17, For directions to these offices, please call [redacted] and choose Option No additional late charges will be removed from this sewage account unless they relate to a billing error on the part of JTSIf you have any further questions in this matter, please contact meThank you, Julie [redacted] Q [redacted] Utility Billing ManagerJordan Tax Service, Inc[redacted]
Re: Revdex.com Complaint # [redacted] Dear MsEdwards:This is in response to [redacted] ’s remarks regarding her request to pay the original bill without all the extra fees that they have incurred because they were never given a chance to rectify it before it ballooned.Please be aware that the current Tax Collector of Kennedy Township sent the original bill to the [redacted] 's and the [redacted] ’s mortgage company on 11/22/The tax was not paid with that notice and the account was turned over to our office as delinquentWe sent a notice (letter before liening) on 5/17/As this also was not paid the property was liened at a cost to the Township of $A certified letter was then sent to the taxpayers on 10/23/to which the taxpayers responded, in the verbal response the taxpayer stated that the notices were never received and after a few derogatory remarks the taxpayer ended the call.The additional assessment on the County tax was paid in December of Based on the possibility that none of the notices were received by the taxpayer or the Mortgage Company might have confused the additional billing by both the County and Township taxes, we are willing to deduct the expenses of $and credit the taxpayer account - leaving a balance due of $142.62.If you have any further questions in this matter, please contact me at ###-###-####.Sincerely,Jerry [redacted] P [redacted] treasurer
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] I contacted The Revdex.com in early February concerning excessive sewage feesThe representative of Jordan Tax Service provided me with a pay off figureI explained that I have made a $which she initially could not findI was to be provided with an update pay up amount and never wasI phoned Jordan Tax Services and the representative said there was no record of this.An update pay up amount email or mailed to my home so I can take care of this
Ms [redacted] , Pursuant to your letter dated February 29, 2016, we apologize for not responding to your first notice of the above referenced complaintOn January 27, 2016, Jordan Tax Service, Inc(JTS) returned the Part Year Resident Return that [redacted] filed Ms***’s filing was returned due to her omission of the other addresses, dates of residency, and copies of the returns for the other resident locationsIn response, JTS received documents from Ms [redacted] that were incomplete JTS responded to Ms [redacted] again, but unfortunately we included documents for another residentOn February 11, 2016, Ms [redacted] called JTS to notify us that we had provided incorrect documents to her At that time, a JTS representative asked Ms [redacted] to return the incorrect forms along with her two tax returns; one for each of the municipalities that she resided inJTS has once again reviewed our policies and procedures and the importance of taxpayer confidentiality with our staffIf you have any further questions, please contact meThank you, Julie AQ [redacted] Utility Billing ManagerJordan Tax Service, Inc
Mr***, Pursuant to your recent complaint to the Revdex.com, please be advised that the County of [redacted] originally assigned block and lot number [redacted] to your property with address [redacted] *** Payments were applied from [redacted] ***, your escrow company; however, the county exonerated the original parcel to zero, and they added another parcel, [redacted] No further paperwork accompanied the official change orders, and refunds were issued on the old parcel Bills were then issued for the new parcel The refunds were sent to the owner of record for [redacted] , which at the time was ***, Inc., the builder ***, Incnever cashed the checks, because they knew that the payment wasn’t made by them In the meantime, [redacted] started paying interim and additional bills associated with [redacted] , and the bills associated with [redacted] remained unpaidIn 2014, [redacted] issued Township and School tax payments for [redacted] , but they placed a stop payment on those checks That led to the taxes being placed into a delinquent status No liens were ever filed on this propertyJordan Tax Service, Inc.’s (JTS) resolution is to 1) transfer all of the funds that were paid on [redacted] to the taxes due for [redacted] , and 2) refund the over-payments to [redacted] *** Two checks were mailed on October 4, 2016; a Township check for $312.38, and a School check for $6, All payments are now allocated to the correct parcel, and the escrow company agreed with JTS’s resolutionAttached please find a property tax certification for your recordsIf you have any further questions in this matter, please contact meThank you, Julie AQ [redacted] Utility Billing ManagerJordan Tax Service, Inc[redacted]
Mr [redacted] I apologize for the discourteous service that you received via telephone today I spoke with Patty to obtain your sewage account number, and she also apologized Her notes indicate that she advised you that the April 30, bill is your final sewage bill for service through March 14, Due to your good payment history, JTS will be able to waive the late charges associated with your January 29, sewage bill in the amount of $ Please remit payment in the amount of the usage charges of $by May 30, 2016, and I will be able to remove the late chargesIf you have any further questions in this matter, please contact meThank you, Julie AQ [redacted] Utility Billing ManagerJordan Tax Service, Inc[redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Jordan Tax Service contacted me via email - a very nice person who was willing to work with me Issue was solved in a timely fashion Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , I am waiting for a confirmation of how much the credit will be on my next billing Regards, [redacted] ***
Mrs [redacted] , Pursuant to your above referenced complaint to the Revdex.com, please be advised that late charges in the amount of $were removed from your sewage account # [redacted] on April 27, as a one-time courtesy, bringing your sewage account to a zero balance You were then billed for monthly sewage charges in the amounts listed below: April 29, - $60.90May 31, - $58.84June 30, - $57.82July 30, - $67.07August 30, - $73.24September 30, - $Because you made no payments against these charges, your property at [redacted] was posted with a notice of termination dated October 7, In response to this notice, you made a payment $on October 19, and entered into a payment plan agreement for $plus current charges for two months You defaulted on this payment plan as of November 30, You were then billed for monthly sewage charges in the amounts listed below: October 31, - $51.65November 30, - $50.62December 29, - $54.73January 31, - $61.40February 28, - $Because you made only a partial payment in the amount of $on March 25, 2017, your property at [redacted] was posted with a notice of termination dated April 7, To avoid termination of your water service, please remit payment in the amount of $in cash, cashier’s check, or money order in one of Jordan Tax Service, Inc.’s (JTS) three offices by 4:PM on April 17, For directions to these offices, please call [redacted] and choose Option No additional late charges will be removed from this sewage account unless they relate to a billing error on the part of JTSIf you have any further questions in this matter, please contact meThank you, Julie [redacted] Q [redacted] Utility Billing ManagerJordan Tax Service, Inc[redacted]