Agua Azul Oasis, Inc. Reviews (2)
Agua Azul Oasis, Inc. Rating
Description: Day Spas
Address: 1074 East Ave. Ste K-1, Chico, California, United States, 95926
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www.a2oasis.com
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This place seems like a total scam, they moved locations and no longer offer services that they advertise on their website, but you can still buy a gift certificate for things they DO NOT offer!! When I called to ask about why they had inaccurate information on the site I was given the runaround. Extremely disappointed. They claim to be the best priemer day spa which is a joke.
Review: I booked a party of 5 for my daughters birthday at Agua Azul Oasis. They were all supposed to get a massage, manicure with nail art and a pedicure. They apparently overbooked so none of the girls were able to get a pedicure. The nail artist told them she couldn't do nail art because she just wasn't good at it so only one girl got a flower on her thumbs. ALL 5 of the manicures were chipping within 24 hours. The manager told me he was so sorry for the inconvenience and would refund my money for the nail art and would give me a gift certificate for the manicures because they didn't last. I gave him my address and waited for this to happen. It's been over 8 months and a dozen phone calls and emails and still not even a returned phone call. I'm just told the manager will call me and still nothing at all has happened. Very disappointed that I ever walked into their place of business!Desired Settlement: At this point I have told the receptionist several time I will not be coming into their office at all so a gift certificate is out of the question. I want my money back.