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A&H Towing

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Reviews Towing Company A&H Towing

A&H Towing Reviews (2)

On 12/11/14@ ruffly 4:00pm My Insurance Company contacted A & H Towing In Pensacola to pick up my broken down vehicle in the Mini Cooper Dealership parking lot entranceMy husband (who is a Deputy) was there at the dealership parking lot with my vehicle waiting on the towing companyMy Insurance Company called me back to inform me that A & H towing said they would not pick up from the dealership because within the hour the dealership would be closed and that there gate would be lockedI explained to my Insurance rep that there is no fence around the Mini cooper dealership and my car was in their parking lot entranceThe service department at the dealership closes at 5:30pmand the dealership itself closes at 6:30pm My insurance rep said he would call them back, but if they wouldn't come out he would get someone else to within the hour.I was on hold for a bit
While on hold I called A & H towing and asked them if they were going to be picking my vehicle up from the mini cooper dealership and the lady that answered asked the man there, to which he repliedNo, I am not going there! No.Period!!! she said no, I'm sorryWe are not picking your vehicle up from the dealershipI said okay ThanksI do not understand what their problem wasMy husband ( A Deputy) is there with my broken down vehicle that can not be drivenHe has paperwork from Mini that he paid and picked the vehicle up because they want to fix it and another mechanic shop will fix it for less than 1/thatSo we were having it towed to the other Mechanic Shop in townIf they do not want to Tow peoples vehicles, then why are they in the business of towing? I would not recommend them at all and will be informing my insurance Company to never have them pick up any of our vehicles at allHorrible! They need to also do their homework on the dealership because they DO NOT have a fence around their dealership and they DO NOT close until 6:30pmso, if he would have been there within the hour then he would have been there before the service department closed at 5:30pmif he needed their permission to load up MY broken down vehicle which was in their parking lot entranceReally poor service!!! I am also glad that they didn't pick my vehicle up now since I read the complaint that they damaged someones vehicle pretty bad and just dropped the car off and left
AAA Towing in Pensacola was at the dealership within minutes of My insurance rep contacting them, picked up my vehicle and towed it to the other mechanic shop in town with no problems at allThank you AAA TowingYou rock!! A & H Towing I have no more words for you except Horrible!!!! F- rating

On 12/11/14@ ruffly 4:00pm. My Insurance Company contacted A & H Towing In Pensacola to pick up my broken down vehicle in the Mini Cooper Dealership parking lot entrance. My husband (who is a Deputy) was there at the dealership parking lot with my vehicle waiting on the towing company. My Insurance Company called me back to inform me that A & H towing said they would not pick up from the dealership because within the hour the dealership would be closed and that there gate would be locked. I explained to my Insurance rep that there is no fence around the Mini cooper dealership and my car was in their parking lot entrance. The service department at the dealership closes at 5:30pm. and the dealership itself closes at 6:30pm. My insurance rep said he would call them back, but if they wouldn't come out he would get someone else to within the hour.I was on hold for a bit. While on hold I called A & H towing and asked them if they were going to be picking my vehicle up from the mini cooper dealership and the lady that answered asked the man there, to which he replied... No, I am not going there! No.Period!!! she said no, I'm sorry. We are not picking your vehicle up from the dealership. I said okay Thanks. I do not understand what their problem was. My husband ( A Deputy) is there with my broken down vehicle that can not be driven. He has paperwork from Mini that he paid and picked the vehicle up because they want 3500.00 to fix it and another mechanic shop will fix it for less than 1/2 that. So we were having it towed to the other Mechanic Shop in town. If they do not want to Tow peoples vehicles, then why are they in the business of towing? I would not recommend them at all and will be informing my insurance Company to never have them pick up any of our vehicles at all. Horrible! They need to also do their homework on the dealership because they DO NOT have a fence around their dealership and they DO NOT close until 6:30pm. so, if he would have been there within the hour then he would have been there before the service department closed at 5:30pm. if he needed their permission to load up MY broken down vehicle which was in their parking lot entrance. Really poor service!!! I am also glad that they didn't pick my vehicle up now since I read the complaint that they damaged someones vehicle pretty bad and just dropped the car off and left. AAA Towing in Pensacola was at the dealership within 30 minutes of My insurance rep contacting them, picked up my vehicle and towed it to the other mechanic shop in town with no problems at all. Thank you AAA Towing. You rock!! A & H Towing I have no more words for you except... Horrible!!!! F- rating

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