AHA Repair and Fleet Services LLC

Complaint: [redacted]I am rejecting this response because: it is not the terms that I asked for.  This business man in not being honest.

[redacted]DOCUMENT ATTACHED[redacted]
3HR FOR INSTALL OF THE SAME ALT.+ PARTS & SUPPLY'S SHOP RATE IS $115 PER HR TECH SPENT 5 HR. ON THE REPAIR PUT I ONLY CHARGED HIM FOR 4.5. THE
 THE $97.56 WAS A SERVICE CALL FEE TO GO TO HIS HOUSE. THE ALT. THAT HE HAD WAS USED & NO GOOD. SO HE GOT A REBUILT...

FROM DEALER, BUT IT WAS NOT THE SAME SO HE HAD TO GO BACK TO DEALER & BUY A RETROFIT KIT . THIS TOOK AN EXTRA HOUR TO INSTALL & I TOLD HIM IT WOULD BE EXTRA CHARGE .THE UPPER HOSE  
HOSE CONNECTOR TO RADIATOR IS PLASTIC & ARE OFTEN TIMES CRACKED FROM THE HEAT OF THE ENGINE , PUT WHERE THIS ONE WAS BROKE WE WERE ABLE TO REPAIR SO DIDN'T NEED TO REPLACE,THIS SAVED HIM FROM BUYING A $129.00 HOSE CONNECTOR.  HE INSISTED THAT HE HAD TO HAVE THE CAR BACK FRIDAY NIGHT,SO I PAYED CARL OVERTIME TO COME DOWN AFTER HOURS TO GET HIM HIS CAR. SO I SAVED HIM OVER $300 IN ADDITIONAL CHARGES ON THE REPAIR . IT WAS ONLY A 1 DAY REPAIR BUT HE HAD THE LOANER CAR FOR 5 DAYS AT $25 PER DAY THAT HE WAS NOT CHARGED!!