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Aim Realty, Inc.

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Reviews Aim Realty, Inc.

Aim Realty, Inc. Reviews (4)

03.29.17 [redacted]   AIM was not ignoring Mr. and Mrs. [redacted].  We were actively engaged with them and their concerns when they decided to go to the Revdex.com.  They exchanged emails with one of our staff members on March 21, March 22 and March 23.  We had gone to the owner...

for financial concessions before they filed this complaint.  We were still working with them to resolve the final issue of the carpet clean.  The owner has already agreed to refund the items in question.    AIM considers this issue closed.

Park Manor [redacted]
12.07.15
We have reviewed Ms. [redacted] repair problems concerns.   There is no record of calls coming into AIM
Realty until August 2015.  There are no
emails to the repair department.  Once
she called AIM instead of the City...

of Houston the items were repaired
quickly.   There is a procedure in place
for tenants who feel they are not being heard, it is specific in the lease, and
should be followed.   Ms. [redacted] did
not follow the appropriate protocol. 
Instead she went outside of AIM to an agency who could not help get the
repairs done timely.  All repairs items
have been addressed at this time.  They
were done in September when AIM was contacted by Ms. [redacted].

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.   Sent: Sunday, April 09, 2017 2:51 AM Subject: Complaint [redacted] Hi  I didn't respond to the company's reply to my complaint because I was waiting to receive the money that was owned to us in the mail before I responded.  We just got the check today and I didn't get a chance to deposit it.   I'm thankful they agreed to give us our money back because they should not have charged us for that but I would never do business with them again.   Very dissatisfied with AIM Realty.  thank you [redacted]  Sent from [redacted] Mail on [redacted]

06.16.16   Revdex.com Case [redacted]   [redacted]   AIM Realty is a property management company, we do not own the homes we manage.  Our owners must approve all repairs, since it is their money we are spending.    The...

particular owner did not respond timely.  It should not have taken so long to resolve the issue, and we do apologize to Ms. [redacted] the time delay.   The roof repair has been done; the mold & dampness has been dried and treated; the general contractor has an appointment with Ms. [redacted] this week to put the affected area back to normal.   The above should resolve Ms. [redacted]’s requested settlement.   Tell us why here...

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