Sign in

Air 1 HVAC

Sharing is caring! Have something to share about Air 1 HVAC? Use RevDex to write a review
Reviews Air 1 HVAC

Air 1 HVAC Reviews (2)

Review: In June 2012 Air ! company installed a new/replacement air conditioning system in my home. Cost was $6400. Theystated system was functioning properly. On 8/20/2015 we noticed water on the floor in the basement, that was coming from the secondary overflow drain of the AC (in the attic). We called Air 1 and an employee came that afternoon and cleaned the primary drain; cost $125 THe next day we noticed the overflow pan under the AC unit it the attic was still filling up and called Air 1 again. (Original service and $125 accomplished nothing). A second service man came to the house and after some examination of the system determined that the primary drain was installed improperly and was actually requiring the water to drain in an upward direction, which is obviously not very effective. He took some measurements and pictures. and said a new drain system would need to be installed. ON 8/23 we received a call from Air 1 stated that they wanted almost $1000 to put in new drains. I said that I thought the drain problem was their responsibility because they installed the replacement system and certified it as functioning properly. She said that they did not replace the existing pan or drains in 2012. I said that they should have determined in 2012 that the drains were not correct and fixed them at that time. I will cot pay $1000 for this (which seems like an outrageous price anyway). Subsequently, on 8/27, I had another AC person come to my house and look at the problem. He repositioned the primary drain below the secondary, overflow drain, so that it drains properly (in a downward direction. Cost $125. I believe it is important for other people, that might want to deal wit Air 1, that they appear to be not a very competent company; and perhaps not very honest.Desired Settlement: Refund me for Air 1 service cost and my cost for final fix to problem. Also notify other potential customers of this issue

The original call was to do a direct replacement of ac system in 2012. from that install till 2015 we never received a call from homeowner stating there was an issue. the recent call from them resulted in old drains that were improperly install by their original company to be installed. Homeowner wanted a cheap fix to an existing problem the work required us to remove the coil and replace the drains and the pan, thus the cost factor. We try our best to inform all of our clients that need additional repairs other than just a direct replacement .

Check fields!

Write a review of Air 1 HVAC LLC

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Air 1 HVAC Rating

Overall satisfaction rating

Description: Heating & Air Conditioning

Address: 11 S Jefferson Rd, Whippany, New Jersey, United States, 07981

Phone:

Show more...

Web:

This website was reported to be associated with Air 1 HVAC LLC.



Add contact information for Air 1 HVAC

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated