Air Aid Mechanical Ltd

We have reviewed and addressed this issue in regards to resolving the damages on the product upon the receiving of the package and damages occurred during use. Reason for the delay is that there was a huge influx of incoming calls and emails due to the holiday season. We have contacted the customer...

today and have resolved the issue with them. The customer agreed to receiving parts which are easily replaceable in order to have the product in a completely working order. As well we have provided with a partial refund due to the inconvenience of the late response. If needed we can provide a Fedex tracking number for the parts that are going out today. We have also given the customer an estimate on when they would be receiving the package. Regard, Alex P.