Air Bag Switches And Replacement

Thank you for contacting us regarding the Sleep Wave order for you Regrettably, we have been on backorder on this product since August We expect the product to be back in stock by the end of February 2017, if not sooner We have had some supply issues that have hampered our manufaturing efforts but have now cleared this up The product needs to be made and tested to ensure maximum efficacy for our customers I see that we do infact have an order for you placed on 10-3-for bottles of Sleep Wave at $ We will not charge fo this order until the product has been shipped If you prefer to cancel your order, please call us at [redacted] or respond to this email I am so sorry that you have been waiting so long for this great productPlease let me know if there is anything else I can do to help youThank you, [redacted] Senior Director, Customer Care and Compliance

Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

RE: Paul Harvell ID#: [redacted] Dear Revdex.com,On 09/19/we contacted our customer regarding his order of one bottle of Sleep Wave As per Mr H [redacted] Revdex.com Complaint, he was wanting a refund of $because he had not yet received his product His order was shipped on 8/5/2016, but according to USPS tracking it was shipped to Wisconsin instead of Missouri When we spoke with Mr, H [redacted] he had changed his mind about getting a refund and decided to try the product Attached is a copy of the USP tracking detail showing that his order was shipped, overnight, on 9/20/ He should receive his order today Should you require additional information, you may reach me at ###-###-#### Thank you

Good day, We expedited Ms ***s check, in the amount of $199. I spoke with her today and let know the check is out for delivery and she should receive it today (UPS tracking # ***). Please advise once closed. Thank you,Debbie

On 7/17/*** *** was mailed check # *** $211.86, which covers the amount he paid for the kit, less shipping Thank you, Debbie ***

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
Paul H[redacted]

Thank you for contacting us regarding the Sleep Wave order for you.  Regrettably, we have been on backorder on this product since August 2016.  We expect the product to be back in stock by the end of February 2017, if not sooner.  We have had some supply issues that have hampered our...

manufaturing efforts but have now cleared this up.  The product needs to be made and tested to ensure maximum efficacy for our customers.   I see that we do infact have an order for you placed on 10-3-16 for 6 bottles of Sleep Wave at $119.96.  We will not charge fo this order until the product has been shipped.  If you prefer to cancel your order, please call us at [redacted] or respond to this email.  I am so sorry that you have been waiting so long for this great product. Please let me know if there is anything else I can do to help you. Thank you,[redacted] Senior Director, Customer Care and Compliance

RE: Paul Harvell ID#: [redacted]Dear Revdex.com,On 09/19/2016 we contacted our customer regarding his order of one bottle of Sleep Wave.  As per Mr H[redacted] Revdex.com Complaint, he was wanting a refund of $31.94 because he had not yet received his product.  His order was shipped on 8/5/2016, but...

according to USPS tracking it was shipped to Wisconsin instead of Missouri.  When we spoke with Mr, H[redacted] he had changed his mind about getting a refund and decided to try the product.  Attached is a copy of the USP tracking detail showing that his order was shipped, overnight, on 9/20/2016.  He should receive his order today.  Should you require additional information, you may reach me at ###-###-####.  Thank you.

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]