Air Professionals, Inc.

Patient advises they are just noticing a medical debt on their credit bureau and they have never received a bill from out officeAfter reviewing this account, we find the following:Account was listed with our office on 3/3/by Thibodaux Regional Medical CenterLetter with required notice was
sent to the address provided on 3/14/We attempted to contact patient by phone on 03/17/and 04/02/but their was no answerOn 04/14/we sent a second noticeOn 04/29/we spoke with patientRight Party Contact verified with addressMini Miranda was provided and he indicated he could not agree to a pay plan at that timeIndicated he sends in what he can when he canWe do show patient paid $and $from 3/31/to 12/29/totaling and the payments stoppedThe account was reported to patient credit disclosure on 5/17/and updated when payments were posted.Upon receipt of this complaint we contacted our client and they did receive a bankruptcy notice on 11/1/Therefore, we have cancelled this account as bankruptWe have requested that the item be deleted from consumer's credit disclosureIt could take up to days for the bureaus to update their files.Should *** *** have any questions, they can call our office at ###-###-####The production manager, Ann W***, will be happy to assistSincerely, Jody J***, Operations Manager

Account was placed in our office on 10/1/15, required notice with validation notice was sent 10/2/and was not returned undelivered Account was reported to the three major credit bureaus on 1/30/as an unpaid debtPatient contacted our office on 6/15/inquiring if account could be
deleted if paidPatient was advised item could not be deleted for payment, but would be updated as paid. Item has been verified as accurate

I am unable to determine which account you are disputing with the information providedPlease provide original creditor, amount and account numberYou can contact our office at ###-###-#### and speak with an account representative or you can fax a copy of your credit report to ###-###-####Please
note our agreements are not with the individual consumer, but with the facility that provided the servicesThe original creditor can place unpaid accounts for collectionUnless we can identity the account you are referring too, we are unable to conduct an investigation of your complaint.Thank you,Operations Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11830834, and find that this resolution is satisfactory to me.
Regards,
*** ***

We appreciate your response, but as we previously indicated we are unable to conduct an investigation without the details of the account you are disputingIt is our policy to investigate all disputesPlease fax a copy of the credit report to *** attention Operations ManagerUpon receipt we will investigate and respond to your complaint.Thank you,Operations Manager

We want to conduct an investigation, but we need additional informationPlease provide Account Number, Amount and original creditor if availableOnce we receive this information we will be able to conduct an investigationWe were able to narrow it down with the social, but there are still to many accounts to determine the one in questionWe have recently sent some information to your addressPlease let us know if this is the account in questionWe will await to hear your reply

[A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Southern Credit Recovery Inc regarding complaint ID...

12835262.
Regards,
[redacted]

This patient has several accounts. We are unable to conduct an investigation until patient can provide Account Number, Amount, original creditor. Once this information is received will be happy to conduct an investigation on the specific disputed account.

We show this item was requested to be deleted with the three major credit bureaus on 2/9/17. If you are checking your credit report with either Experien, Equifax or TransUnion, we would request you fax a copy of the report to ###-###-#### showing the item is still appearing. If your report did not...

come from one of these three bureaus, their records may not have the most updated information. Once you provide documentation from either Experien, Equifax or TransUnion showing the item is still appearing, we will initiate a second request. Should you like to discuss this further, we invite you to contact our office and a representative will be happy to assist you.Operations Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12226924, and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Account was listed by out client on 3/3/16. First letter with validation notice was mailed 03/10/16 to address provided. Mail was never returned and address has never been changed. We attempted to contact the consumer by phone on 5 separate occasions but we never made contact. It is our policy to not report a new account for 120 days giving our consumer ample time to resolve account. Account was reported to the three major credit bureaus 7/8/16.On 8/3/16 we received a direct dispute via the e-oscar system. We contacted our client and they provided an Itemized Bill of charges and confirmed balance was correct. We answered the direct dispute as required by FCRA on 8/22/16 verifying the information correct as reported, and we requested the credit bureaus mark [redacted] account as disputed.[redacted] has never contacted our office requesting validation. We followed appropriate guidelines for both FDCPA and FCRA. [redacted] is welcome to contact our office and speak with the collection supervisor, Ann W[redacted] at ###-###-####, she will be happy to discuss his intentions on how he would like to resolve the account. Yours truly,Jody J[redacted], Operations Manager

Revdex.com:
At this time, my complaint, ID 12470238 regarding Southern Credit Recovery Inc has been resolved.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12227401, and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.] l am not satisfied with the Resolution because I am not responsible for this account. The person on the account is not a minor child.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12218845, and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]the account number 
On my credit report is listed as [redacted]... the amount is 85.00
Regards,
[redacted]

We have several accounts for this patient, therefore, we are unable to determine which account [redacted] complaint is referencing. Please provide us with the account number and/or balance in question. Upon receipt we will be happy to research and respond.[redacted] can also call our office to...

discuss. Call ###-###-#### a patient representative will be happy to assist.Sincerely,[redacted]Operations Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11684864, and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted] it says march 2016 $50 st tammany

We have contacted [redacted] at the telephone number you provided. He provided his social security number and date of birth which agrees with the information on our file.We are contacting our client to conduct an investigation since [redacted] indicates he has never been to Louisiana. We have advised...

[redacted] we will advise him as soon as we receive a response from our client.Yours truly,Jody J[redacted]Operations Manager###-###-####

Dear Sir:We are unable to investigate your dispute without additional information from you. In order to determine which account you are disputing, you will need to provide us with the amount, original creditor and account number if available. Once this information is received we will conduct an...

investigation and respond to you of the results.You can also contact my office at ###-###-#### and speak with a member of management.Thank you,Operations Manager

I am unable to locate an account with the information provided. I have checked by name, phone number and address. Please provide social security number and original creditor. You can also contact our office at ###-###-#### and a representative will be happy to assist you. Please note our agreements...

are not with the individual consumer, but with the facility that provided the services. Unless we can identify the account you are referring too, we are unable to conduct an investigation of your complaint.Thank you,Operations Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12218845, and have determined that this proposed action would not resolve my complaint.  For your reference, details of the The company is reporting on all 3 credit bureau reports[redacted]San [redacted]
Regards,
[redacted]