Dear [redacted] ,per our conversation couple days ago, we ware trying to find a company who (as you stated) represents using our company name, but unfortunately, we can not contact them Those SCAM calls are coming from out of state duct cleaning companiesThis way they figure out if it is a profitable market or notThose calls are a disaster for reputable companies as our companyWe trying by our self to find out who is doing this scam calls and proceed this case to General AttorneyIf you will receive more SCAM calls, try to get their contact info, and we will contact themIf it possible, please close this Revdex.com caseYou can reach us anytime at ###-###-#### [redacted]
Initial Business Response / [redacted] */ Mr [redacted] , I would like to apologize for the inconvenience that was caused to you, we do hire contractors when we are booked to try and accommodate all our clients, it is very unfortunate that you had a bad experience and I would like to let you know that we do take this very seriously and we have taken appropriate measures to make sure that never happens again! Also we would like to make sure you get your full refund, Please respond with the amount you paid and an address where we can mail you a checkWe hope that this can resolve your complaint Complaint Response Date bumped because: Holiday Initial Consumer Rebuttal / [redacted] */ (The consumer indicated he/she ACCEPTED the response from the business.) Thank you for your response and acknowledgementI appreciate the explanationI am satisfied with the resolution of receiving a refundThank you, [redacted]
Dear [redacted] ,per our conversation couple days ago, we ware trying to find a company who (as you stated) represents using our company name, but unfortunately, we can not contact them Those SCAM calls are coming from out of state duct cleaning companiesThis way they figure out if it is a profitable market or notThose calls are a disaster for reputable companies as our companyWe trying by our self to find out who is doing this scam calls and proceed this case to General AttorneyIf you will receive more SCAM calls, try to get their contact info, and we will contact themIf it possible, please close this Revdex.com caseYou can reach us anytime at ###-###-#### [redacted]
Initial Business Response / [redacted] */ Mr [redacted] , I would like to apologize for the inconvenience that was caused to you, we do hire contractors when we are booked to try and accommodate all our clients, it is very unfortunate that you had a bad experience and I would like to let you know that we do take this very seriously and we have taken appropriate measures to make sure that never happens again! Also we would like to make sure you get your full refund, Please respond with the amount you paid and an address where we can mail you a checkWe hope that this can resolve your complaint Complaint Response Date bumped because: Holiday Initial Consumer Rebuttal / [redacted] */ (The consumer indicated he/she ACCEPTED the response from the business.) Thank you for your response and acknowledgementI appreciate the explanationI am satisfied with the resolution of receiving a refundThank you, [redacted]