Aire-Master of West Las Vegas

Revdex.com: I have reviewed the response made by the business in reference to my concern [redacted] said I had been refunded my money back witch I have not receivedI payed SassyBumz $for package insurance that I did not receive

Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me All I wanted was a refund or a diaper, thank you [redacted] If I indeed get a refund I see no further action is necessaryI truly did not receive the diaper that was sent nor was I allowed to use the insurance on the diaper sent

Credit Card processing takes 2-business days to go through since this was paid with a credit card and not with *** We already sent the first part of your order (*** ***) with shipping insurance and we personally paid for the shipping of 90's Kid Take Two with insurance since we didn't want anyone who had ordered more then one diaper to wait for 90's Kid Take Two to be completed We have refunded you $which is $more then you are owedI have attached an image of the refund receipt to this response

Hello, My name is *** and I am the owner and operator of SassybumzWe are a small business, I am a work at home mother, we have always keep all of our customers in the loop about delays We had issues getting this particular print printed which was why there was a delay..I also
moved...had a miscarriage and it was Christmas timeSince we are a small business, when I personally am not able to work..all production stops We gave all of our customers the option for a refund because of the delay and we didn't keep anyone in the dark***s packages says delivered to the correct address...I called her postal service and they confirmed that the package was delivered We were very respectful with her when she contacted us and asked if she would contact her PO because according to our store policy, once shipping is scanned by our local PO it is out of our hands *** has since then thought it best to cause unnecessary drama on our BST board as well as any cloth diaper board she is in about this situation and not telling all the facts, that is why we banned her from our BST board that we were very open about the whole delaywe offered anyone a refund for the delayher packages says delivered to the correct address,we called and verified the delivery.Here is the link to her tracking: *** We are seeking legal counsel in regards to defamation since what she is doing is bullyingWe have since refunded her her order, even though it is unfair to us because it was not our error but the *** *** ***, even with insurance they do not cover packages that say "Delivered". If you would like screen shots of the entire ordeal I can send themOut of my years in business this is the first time this has ever happened to us

Revdex.com:
I have reviewed the response made by the business in reference to my concern. [redacted] said I had been refunded my money back witch I have not received. I payed SassyBumz $2.75 for package insurance that I did not receive.

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.  All I wanted was a refund or a diaper, thank you [redacted]. If I indeed get a refund I see no further action is necessary. I truly did not receive the diaper that was sent nor was I allowed to use the insurance on the diaper sent.