A/C Tech Supervisor Chris [redacted] Our home warranty assigned this company to fix our A/C (a couple times) and they sent tech CH*IS [redacted] who was supposed to be some sort of supervisorWell he did a half [redacted] job and tried to say we needed an electrician, come to find out from the electrician who took all of minutes to look at the unit said it wasn't an electrical issue that had the A/C tech actually looked at the unit he would have seen the corrosion (which was in plain sight) I called back and told *UTH at Aire Texas (lady that answers the phones) the issue and she tried telling me that CH*IS [redacted] knew what he was doing and he's a supervisor and a great tech or whateverHe tried to say we needed some electrical wiring that needed to be run through the house etc and I told *UTH that I honestly didn't even want that same tech out if he did a half [redacted] job before and she said they were still going to send himWELL the appointment was set at 4pm and HE NEVE [redacted] CALLED O [redacted] SHOWED UPSo We call
Danny and KC came out today and did a great jobThey took their time to make sure the system was thoroughly cleaned and changed the air filters for meThey were very professional and explained everything they were doing
This was the first time that we have interacted with any of the Aire Texas personnel at our home My wife and I were extremely pleased with the friendliness, professionalism and thoroughness of KC during his inspection/maintenance of our A/C and heating units KC ensured that we were completely informed of his findings and any possible future issues; and was able to answer any questions we had concerning the condition of the units, as well as future possible services we may require of Aire Texas If other company personnel are anywhere near as outstanding as KC, Aire Texas "has to be" a top-notch organization Thanks, Aire Texas.......thanks, KC!
KC and Pedro were very professional, explained all of the issues to me without the jargon I wouldn't understand, and despite the rain and mud, left my house as clean as it was when they entered I appreciate the care they took
Aire Texas I have never seen a company that will charge you a service call / trip fees on top of the cost of repair!! First visit I paid 60$ service Call as the technician was afraid to work (there was rats) and I understood and removed the rats and he said we won't charge you this service call / trip fees again. He came back today and said the job will cost about 240$. I thought he would remove the 60$ and charge me he rest but he didn't! I paid him and then called the company and they said we charge the trip fees on top of the job fees! I have never seen a business who does that!!
Our technician collin was wonderful! I would always recommend aire texas to anyone who needs hvac service
A/C Tech Supervisor Chris [redacted] Our home warranty assigned this company to fix our A/C (a couple times) and they sent tech CH*IS [redacted] who was supposed to be some sort of supervisorWell he did a half [redacted] job and tried to say we needed an electrician, come to find out from the electrician who took all of minutes to look at the unit said it wasn't an electrical issue that had the A/C tech actually looked at the unit he would have seen the corrosion (which was in plain sight) I called back and told *UTH at Aire Texas (lady that answers the phones) the issue and she tried telling me that CH*IS [redacted] knew what he was doing and he's a supervisor and a great tech or whateverHe tried to say we needed some electrical wiring that needed to be run through the house etc and I told *UTH that I honestly didn't even want that same tech out if he did a half [redacted] job before and she said they were still going to send himWELL the appointment was set at 4pm and HE NEVE [redacted] CALLED O [redacted] SHOWED UPSo We call
Danny and KC came out today and did a great jobThey took their time to make sure the system was thoroughly cleaned and changed the air filters for meThey were very professional and explained everything they were doing
This was the first time that we have interacted with any of the Aire Texas personnel at our home My wife and I were extremely pleased with the friendliness, professionalism and thoroughness of KC during his inspection/maintenance of our A/C and heating units KC ensured that we were completely informed of his findings and any possible future issues; and was able to answer any questions we had concerning the condition of the units, as well as future possible services we may require of Aire Texas If other company personnel are anywhere near as outstanding as KC, Aire Texas "has to be" a top-notch organization Thanks, Aire Texas.......thanks, KC!
Collin and Arizona were great! Professional, timely and thorough
KC and Pedro were very professional, explained all of the issues to me without the jargon I wouldn't understand, and despite the rain and mud, left my house as clean as it was when they entered I appreciate the care they took
Aire Texas I have never seen a company that will charge you a service call / trip fees on top of the cost of repair!! First visit I paid 60$ service Call as the technician was afraid to work (there was rats) and I understood and removed the rats and he said we won't charge you this service call / trip fees again. He came back today and said the job will cost about 240$. I thought he would remove the 60$ and charge me he rest but he didn't! I paid him and then called the company and they said we charge the trip fees on top of the job fees! I have never seen a business who does that!!
Collin and Pedro did a fantastic job today